Service Delivery Project Management
Resume:
CONTACT INFORMATION
Email Address: ********@*****.***
Cell phone 076*******
Address: ** **** ** **** ****
Carlswald
Midrand
1685
DOB: 21 March 1968
Driver’s Licence: C ode 08
Nationality: South African
SKILLS:
Service delivery innovation, client orientation and customer focus.
Change management and time management.
Strategic capability and leadership skills.
Financial Transactions.
Health and Safety Management.
People management and empowerment.
Problem solving and decision making.
Programme and project management.
Transformation management, influencing and impact.
Communication skills (verbal and written).
Policy development, facilitation, conflict management and conceptual skills.
Diversity management, negotiation skills,
Diplomacy, tact, and accountability.
Good corporate governance principles.
LANGUAGES
Tshivenda
English
Northern Sotho
Tswana
Zulu
EDUCATION
Standard Ten Shayandima Sec.School 1988
Degree in Social Science University of Venda 1996
Diploma in Business Marketing Unisa 1997
Diploma in Safety Management Nosa 2013
Certificate in Nyakule Public Services SMS 2024
OBJECTIVE
Experienced Social Scientist with 10+years of research and analysis experience. Specializes in data analysis and developing innovative solutions to address social,political,health and economic issues. Customer-orientated. Professional with more than 15 years of experience in reputable organisations. Received 1’passion award’ for best service delivery.
EXPERIENCE
COMPANY: Keren Kula
Position : Safety Manager
Period : Feb 2014-July 2024
Responsibilities:
To manage and provide direction for the management area in relation to effective functioning of OHS services and care services and received 0% accident free.
To register, administrate, update and follow-ups all database systems.
Company : Nhlangano Engineering
Position : Safety Officer
Period : Mar 2013-Dec 2013
Responsibilities:
To take overall responsibility to plan, administer and control all the relevant documentation of safety and archived 0% accidents.
Compiling reports and monthly reports.
Company : Final Stage
Position : Bookkeeper
Period : Jan 2009-Nov 2012
Responsibilities:
To make sure recording and maintaining a business ‘financial transactions such as purchases, expenses and sales.
Recording financial data into general ledgers monthly for a best record of the company.
Company : Depart.Home Affairs
Position : Immigration Officer
Period : Oct 1997-Jun 2000
Responsibilities:
Conducted in- depth interviews and focus groups to gather qualitative data on current social issues.
Conducting investigations and research.
Establish and maintain effective relationships with key stakeholders as well as communities within the country.
Company : Depart.Home Affairs
Position : Senior Administrator
Period : Jun 2000-Nov 2008
Responsibilities:
Establish and maintain effective relationships with key stakeholders.
To oversee daily office operations.
Monitoring applicant’s movements within the country through investigations.
REFERENCES
Ms Mukondi Tshikalange
Manager City of Johannesburg
Cell: 079-***-****
Email: *********@*****.***
Mr Aubrey Mphahlele
Senior Engineer
Cell: 073-***-****
Email: **********@*******.***
Mr Peter Mudimeli
Director of Mavuni Empowering
Cell: 083-***-****
Email: ******@*******.**.**
Contact this candidate