Office Manager Client Services
Resume:
Clarisse Hilario
Los Angeles, CA *****
**************@*****.***
Professional Summary
Experienced Office Manager with over 6 years in leadership, 9 years in logistics, and client services. Proven expertise in team management, inventory control, and executive support. Adept at optimizing operations, fostering professional growth, and exceeding organizational goals. Seeking a managerial role to leverage strong organizational and communication skills for continued business success. Willing to relocate: Anywhere
Work Experience
Office Manager
EXCEL DIAMONDS INC-Los Angeles, CA
October 2020 to Present
* Oversaw a dynamic team, ensuring productivity, meeting deadlines, and maintaining high company standards
* Managed customer accounts receivables, vendor payables, employee payroll, and office allowance accounts
* Coordinated domestic and international travel itineraries for the CEO, ensuring seamless travel experiences
* Answered inquiries, resolved concerns, and maintained excellent communication with customers, vendors, and staff
* Managed calendars, scheduled appointments, and coordinated meetings using Microsoft Outlook, Google Calendar, and Calendly
* Organized and arranged meetings, including booking conference rooms, preparing agendas, and setting up virtual meetings
* Organized office-wide events and meetings, managing logistics from start to finish
* Implemented effective leadership strategies for remote work, including regular virtual check-ins and team-building activities
Sales Associate
GANTMONDS COMPANY-Los Angeles, CA
January 2019 to December 2020
* Created detailed product listings with high-quality images and accurate descriptions for the online store
* Optimized product titles and descriptions for search engine visibility
* Handled order fulfillment, including packaging, labeling, and arranging shipments
* Coordinated with shipping carriers to ensure timely delivery and updated customers on order status
* Maintained accurate records of sales, inventory, and customer information
* Assisted customers via email or chat, addressing inquiries and resolving issues Sales Associate
O'NACCIONALE-Los Angeles, CA
January 2016 to December 2019
* Processed shipping orders through online selling platforms
* Performed office tasks such as data entry, faxing, and emailing Secretary of Ambassador of UGANDA
UGANDA EMBASSY-COPENHAGEN, DK
January 2013 to December 2016
* Performed routine clerical tasks and errands to assist staff
* Canceled or rescheduled appointments and ordered office supplies
* Completed data entry, faxing, and emailing tasks Quality Control Supervisor
M.Y. SAN CORPORATION
January 2012 to December 2013
* Monitored operations to ensure production standards were met
* Recommended adjustments to the assembly or production process
* Inspected, tested, or measured materials or products being produced
* Removed all products and materials that failed to meet specifications
* Reported inspection and test data to management
Education
Hotel and Restaurant Management (COLLEGE)
STI COLLEGE-Cainta
January 2009 to December 2011
Hotel and Restaurant management (Associate's degree) Some college
Skills
• Microsoft Office Suite (Less than 1 year)
• Communication skills
• Microsoft Excel (2 years)
• Sales administration (Less than 1 year)
• Well-developed organizational skills Computer proficient Microsoft office, Word and Excel
• Team Work (6 years)
• SAN
• Disaster Recovery
• Calendar and meeting management (Less than 1 year)
• QuickBooks
• Budgeting and purchasing (Less than 1 year)
• System Administration
• Team leadership (Less than 1 year)
• Reliability (6 years)
• Microsoft Windows Server
• Client services (Less than 1 year)
• Problem-solving (5 years)
• Microsoft Access
• Technical support (Less than 1 year)
• Logistics coordination (Less than 1 year)
• Office management (Less than 1 year)
• Account management
• Time management
• Flexibility (6 years)
• Inventory management (Less than 1 year)
• Organizational skills
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