Data Entry Customer Service
Resume:
Gino Georgè
**** ****** **. ***** ****, IN *****
*******@*******.***
Professional Profile
Microsoft Office 365 (Mac, Win, Android version) Proficient
Operating Systems: Linux, iOS, Android, Windows, & Mac OS X Proficient
Experienced in pager intercom system installation
Experienced in multimedia technologies
Experienced with A/V recording software
Excellent customer service and social interaction skills
Familiar with Rack Server installation, Cat5e/Cat6 & UPS installation.
Familiar with Ticketing systems (Footprints & Service Now)
Data entry, filing, and telecommunications
Experienced with Computer Networking, Cloud Storage (OneDrive, Box, iCloud, Google Drive)
Experienced with team building and collaboration.
Proficient in Japanese, Familiar with German And Filipino language.
Education
Bachelors in Computer Science
Indiana University, South Bend, IN
Current
Professional Accomplishments
Charity Works
Founder of Computers for NWI Families
Center for the Homeless
Self-Employment Project Development
Ginetik Audio Visual Entertainment (Owner/Operator)
Advertisement Illustrations for Poo Busters Pet Waste Services
Employment History
Tech Support & Lab Consultant Lead
UITS Indiana University, South Bend, IN
2010 – Present
Employee Training
Computer Consultation
Hardware & Software Troubleshooting
Server Hardware Installation & Upkeep
Network Troubleshooting
Student, Faculty, and Staff Account Creation
Tier 1,2 Tech Support with Service Now & Footprints ticketing systems
File Recovery File Server Backup
Cloud Storage File Sharing Box, OneDrive, iCloud, Google Drive.
MS Outlook mail certificate and email encryption
Citrix Workspace SSO Client digital software support
Google Docs Support
MS Teams file sharing telecommunications support
Skype for Buisness File sharing telecommunications support
Putty, Juniper, & Nord VPN Support
Remote Desktop Assistance
References
Sue Baker
UITS IT Support & Student Consultant Supervisor
Darwin & Wiekamp Building #1245
1700 Mishawaka Avenue
South Bend, IN 46634
********@****.***
Rebecca Hartman
UITS (IT Support Center)
Darwin & Wiekamp Building #1245
1700 Mishawaka Avenue
South Bend, IN 46634
********@****.***
Jason Draves
Owner/Operator Perfection Detailing
Whiteford Kenworth Garage
4625 W Western Avenue
South Bend, IN 46634
(219) 262-449
George Borum
Owner of Possum County Folk Art
Osceola, IN 46561
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