Administrative Assistant Customer Service

KYIA LEWIS

Administrative Assistant

EXPERIENCE

2024

2024

CONTRACT COORDINATOR

Precizion Partners Roseville, CA

2022

2024

2004

2016

EDUCATION

2016

2019

***********@******.***

Plumas Lake, Ca

530-***-****

www.linkedin.com/in/kyia

lewis

OBJ ECT I VE

Through my years of

experience, I have developed a

strong work ethic and a results-

driven mindset. I have worked

in various industries, including

real estate sales, contracts,

executive support, and project

coordination, which has

provided me with a diverse skill

set. I excel in fast-paced and

demanding environments,

where I am able to prioritize

and exceed expectations. With

a thorough understanding of

contracts, policies, and

regulations, as well as excellent

communication and

interpersonal skills, I am

dedicated to improving

organizational e ciency,

building strong client

relationships, and contributing

to the overall success of any

team.

SK I LLS

Managed contracts and coordinated projects for a construction

· company.

Administered contract compliance and monitored performance

· metrics to drive operational efficiency.

Prepared and maintained accurate contract documentation and

· records.

Reviewed and analyzed contract terms and conditions to identify

· potential risks and opportunities.

Provided contract administration support to project managers and

· executives.

Coordinated communication and collaboration among cross-

· functional teams.

Assisted in coordinating meetings, events, and travel arrangements

· for executives.

Handled incoming calls and emails, providing excellent customer

· service and support.

Maintained confidential and sensitive information, ensuring data

· protection and privacy.

Prepared and reviewed documents, reports, and presentations for

· accuracy and professionalism.

Handled scheduling appointments, managing calendars, and

· organizing files and records.

Collaborated with team members on various administrative projects

· and tasks.

Managed contracts with vendors and clients to ensure compliance

· with terms and conditions.

· · Reviewed Performed Managed contracts and contract revised for compliance contract various clients, agreements. reviews ensuring and audits. timely delivery and

· adherence to terms.

Developed and maintained strong relationships with clients and

· stakeholders to foster successful contract management.

·

·

·

·

·

·

·

·

·

·

··

·

·

·

·

·

·

·

·

·

·

·

PROJ ECT LEAD COORDINATOR

FedEx Of f i c e Sacramento, CA

Assisted in all aspects of store operations ( nances, inventory, production, audits, quality control, customer relations, KPI measures).

Identi ed and mitigated project risks to ensure successful completion.

Continuously sought opportunities for process improvement and operational e ciency.

Facilitated communication and alignment across project team members.

Developed and executed project plans, timelines, and budgets to ensure successful project completion.

Identi ed risks and developed mitigation plans to minimize project disruptions and delays.

Utilized project management so ware to track progress, monitor deadlines, and report project status updates.

Managed store operations and supervised sta .

Developed and implemented strategies to increase sales and customer satisfaction.

Trained new employees on company policies, procedures, and product knowledge.

Assisted customers with product selection, inquiries, and purchases. Created and maintained visual merchandising displays to attract customers.

Managed inventory levels, conducted stock replenishment, and performed regular audits.

Resolved customer complaints and ensured timely resolution of issues.

L ICENSED REAL ESTATE TRANSACT ION

COORDINATOR

S e l f-Emp l oyed Yuba City, CA

Managed all aspects of the real estate transaction process from listing to closing

Collaborated with clients, agents, and vendors to ensure smooth and timely transactions

Negotiated contracts and agreements on behalf of clients to maximize their best interests

Organized and maintained detailed records and documentation for all transactions

Coordinated property showings, inspections, and appraisals for clients

Advised clients on market trends, pricing strategies, and investment opportunities

Developed and implemented marketing strategies to attract potential buyers or sellers

Provided exceptional customer service and support throughout the entire transaction process

Communicated regularly with clients to provide updates on the status of transactions.

Provided outstanding customer service to clients throughout the transaction process.

CERT I F ICATE

Humbo l d t S t a t e Un ive r s i t y Arcata, CA

·

· Executive Support

· Event planning

· Coordinator

· 65 Wpm

· MS O ce

Programs (Word,

Excel, Publisher,

Outlook, Teams

· Zoom

· Adobe Software

· Google Suite

· DocUSign

· Scheduling

· 800 Line CSR

· Banking

· Active Listening

· Leadership

· Contracts

· Detail Oriented

· Phone Etiquette

· Time Management

Contact this candidate