MAHBUBA AKTER
Hamtramck, MI 313-***-**** ***************@*****.***
COMMUNITY HEALTH WORKER
Driven Community Health Worker (CHW) with effective communication skills demonstrated through high-frequency customer service and community engagement in a healthcare setting.
Sharp attention to detail maintaining compliance to state and federal regulations on medical documentation to improve transparency and streamline workflow. Full working fluency in English and Bangla, with limited proficiency in Hindi.
KEY SKILLS
Resource Management HIPAA Compliance Health Screening Data Collection
Health Education Patient Advocacy Community Outreach Cultural Competency
WORK EXPERIENCE
WAYNE COUNTY HEALTH COMMUNITIES—Hamtramck, MI
Receptionist August 2024 - Present
Assisted in implementing a ten-week Digital Literacy Course in partnership with Leaders Advancing and Helping Communities, aimed at developing workforce skills for adult participants, resulting in improved patient technology skills.
Updated and managed a Health Education Database by creating and sourcing culturally relevant health education materials from credible sources, ensuring patients and providers had access to up-to-date resources tailored health conditions.
Developed and customized health education materials on topics such as chronic disease prevention and behavioral health, focused on cultural relevance and accessibility, which enhanced community engagement and supported health literacy.
EDUCATION & CERTIFICATION
MICHIGAN COMMUNITY HEALTH WORKER ALLIANCE (MICHWA)—Ann Arbor, MI
Certified Community Health Worker Anticipated August 2024
HAMTRAMCK HIGH SCHOOL—Hamtramck, MI
High School Diploma Graduated June 2024
GPA:3.4
ACADEMIC ACTIVITIES
HAMTRAMCK HIGH SCHOOL—Hamtramck, MI
Link Crew Leader
Provide mentorship to freshmen with orientation on their first day of school and share information and resources throughout year.
Student Council Member
Participate in monthly meetings to address challenges of student body.