Katelyn Dickerson
Jacksonville, FL *****
********************@*****.***
Willing to relocate to: Florida
Work Experience
Donation Attendant
Goodwill Industries of North Florida-Jacksonville, FL November 2023 to Present
1. I started off as cashier which consisted of running racks of clothes and attending to customers and recovering all areas of the store
2. Now I am a donation attendant I take care of all donations handed in and I help sort in all areas of the back warehouse, I handle heavy lifting!
3. I handle pallet back, Gaylord’s, knock downs, furniture Lifting 4. Load and unload vehicles
Sales Associate
Harbor Freight Tools-Jacksonville, FL
September 2019 to Present
My hours are flexible and open to mornings and evenings Action oriented- always ready to be where is needed on top of my game with selling itcs and esp following the script not only doing so but helping my work associates, creating a comfortable and productive work space
technical: skills in all honesty no I’m not excellent at knowing very much about tools but over the 2 years of being here I’ve learned a lot down from how generators work and to augers and what bottle jacks are used for many things
Composure: keeping composure through tough and difficult situations wether it’s involving a customer or not staying calm will not result in conflict it will help me think of ways to fix a situation or help others in a situation, staying calm while allowing a customer to speak when they are having an issue, staying calm assures the customer or associate that everything is alright and can be fixed. Customer focus: Greetings customer when they enter or leave the store, Asking Customer have they found everything alright and asking if they need any help locating a item, assuring them that you will everything you can to help them find what they need, Creating a trust will assure the customers safety while shopping, making sure customers leave with a smile on there face Cashier/Tagger
Kid to Kid-Jacksonville, FL
September 2023 to November 2023
1. My role was to Check customers out, as well as tagging clothing coming in from the donation area and after sorting.
2. I also restock clothing items to the appropriate racks and also cleaning and organizing while restocking, 3. I’d come in mid shift to close or morning to afternoon I was very flexible and fast learner 4. I did take part in end of the night clean ups and check list as well as logging in on the computer what areas I had cleaned and restocked
Pink Manager
Victoria's Secret-Jacksonville, FL
November 2022 to July 2023
I was The operations manager for back of house, my responsibility was reorganizing, operating back room, shipment leader, head coach, sales manager, packing and shipping orders, money handling, Cashier/Stocker
Family Dollar-Jacksonville, FL
January 2018 to August 2018
My job was to Have Great Customer service no matter the timing. Smile on my face all day everyday. Reflecting on my Customers decisions, talking to them enacting to help them live there shopping experience. Encouraging them to come back. Stocking my assigned shelfs and making sure everything is presentable enough for my customers.
McDonalds Crew Trainer
McDonald's-Jacksonville, FL
January 2018 to July 2018
Worked as a crew trainer mini manger. All potions back cash was my station. I was trained by myself front cash stocking clean store. I help crew members train and know there stations. Help them know the most important thing Great customer Service. Ask, ask, Tell was one of my great motives. Hearing them with Hello welcome to McDonald’s how may I assist you today. Help guide our fellow customers so they understand we there to help 24/7.
Skills
• Retail sales
• Cashiering
• Food Service
• Customer Service
• Merchandising
• Cash Handling
• Cleaning Experience
• Retail Management
• Food Preparation
• Organizational Skills