Office Assistant Community Manager
Resume:
Mikayla Jones
Greensboro, NC
************@*****.***
Professional Summary
Hardworking and determined Human Services student seeking a position with growth potential that will allow me to utilize my strong work ethic, as well as my communication and organizational skills. Exceptionally responsible, honest, and eager to learn. Work Experience
Office Assistant / community manager
Roots Management Group-Greensboro, NC
October 2024 to Present
• Developed and implemented community engagement strategies to increase user participation and drive brand awareness
• Monitored online conversations and responded promptly to inquiries, comments, and complaints from community members
• Collaborated with legal teams to ensure compliance with relevant regulations, privacy policies, and terms of service
• Organized regular meetups, workshops, and webinars to foster networking opportunities within the community
Lead Teacher
Kidzplay Childcare Inc.-Greensboro, NC
December 2023 to September 2024
• Developed and implemented engaging lesson plans that catered to the diverse learning needs of students
• Implemented effective behavior management techniques to create a respectful and inclusive classroom culture
• Mentored new teachers by providing guidance on instructional practices, classroom management strategies, and professional development opportunities
• Created a positive rapport with students by establishing clear expectations, fostering open communication, and demonstrating empathy towards their individual needs Food Service Worker
Compass group Inc-Greensboro, NC
August 2023 to April 2024
• Prepared and served food and beverages to customers in a timely and efficient manner
• Maintained cleanliness and sanitation standards in the kitchen, dining area, and food preparation areas
• Followed proper food handling procedures to ensure safety and quality of products
• Operated cash registers accurately for order processing and payment transactions Sandwich Artist
Subway-Richlands, NC
January 2023 to August 2023
• Prepared and assembled sandwiches, wraps, and salads according to customer specifications
• Maintained a clean and organized work area, following food safety guidelines at all times
• Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items
Shelter Attendant
Onslow Community Outreach-Jacksonville, NC
August 2022 to November 2022
• Provided direct support and assistance to residents in a shelter setting, ensuring their safety and well- being
• Implemented and enforced shelter policies and rules to maintain a safe and orderly environment
• Offered emotional support and crisis intervention to residents facing challenging situations
• Monitored and maintained cleanliness and hygiene standards within the shelter facility
• Distributed food, clothing, and personal hygiene items to residents in need Data Entry Specialist
Old Dominion Freight Line-Thomasville, NC
April 2021 to June 2021
· Entered data from bill of lading documents into IBM computer system
· Reviewed data for accuracy before submission
· Transported bills electronically to designated ques
· Maintained operations by completing 100+ bills daily Administrative Assistant
SBS Heating and Cooling-High Point, NC
May 2020 to July 2020
· Managed the day-to-day schedule for service technicians
· Executed daily operations by answering calls on multi-line phone system and scheduling customer appointments
· Routed contracts, agreements and invoices to customers through email
· Created and maintained spreadsheets on Microsoft Excel of reports and lists for direct management Party Host/ Cashier/ Server/ Bartender
Triad Lanes-Greensboro, NC
December 2013 to March 2020
· Accurately recorded customers' food and drink orders
· Handled cash and credit card transactions
· Provided a fun and positive environment for customers
· Delivered drinks and meals to customers in a timely manner Sandwich Artist
Jrecks Subs-Central Square, NY
August 2018 to October 2018
· Prepared made-to-order meals for customers
· Provided high quality customer service while working in a fast-paced environment
· Maintained safe and clean workspace to prepare food
· Recorded inventory of food items daily
Healthcare Billing Specialist
Labcorp-Greensboro, NC
March 2016 to May 2018
· Billed patients' insurance by entering patient data into an electronic database utilizing data entry skills
· Identified discrepancies in requisitions and transported them to special folders
· Completed special projects through Microsoft Excel
· Complied with company policies, regulations, and HIPPA laws Education
Associate in Human Services Technology
Forsyth Technical Community College-Winston-Salem, NC August 2023 to August 2023
Service-Learning Diploma
Southeast Guilford High School-Greensboro, NC
June 2015 to June 2015
Skills
• Excel
• Microsoft Word
• Customer service
• Organization and communication
• Problem solving
• Microsoft Office
• Typing 55+ words per minute
• Time management
• Power Point
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