Information Technology Coordinator
Resume:
RONNEL PASAMONTE ACOSTA
● Email Address: ****************@*****.***
● Linkedin: https://www.linkedin.com/in/ronnel-acosta-a4677b116/
● Mobile No. +639*********
SUMMARY OF QUALIFICATIONS:
Results-oriented and knowledgeable Information Technology Coordinator adept at resolving any hardware/software faults, maintaining network systems and managing inventories with ten (11) of experience in Food & Beverage and retail technology. Effective communicator with a strong attention to detail, highly professional attitude, great analytical skills, and significant ability to work and perform well in fast-paced business environment.
PERSONAL INFORMATION:
Permanent Address : #272 Burgos St. Brgy. Calomboyan east, San Quintin Pangasinan Birth dates : August 06, 1984
Birth Place : San Quintin, Pangasinan
Height : 5’ 6ft.
Weight : 190 lbs.
Sex : Male
Civil Status : married
Religion : Roman Catholic
Nationality : Filipino
PROFESSIONAL EXPERIENCE:
Information Technology Coordinator
McDonald’s Oman, Muscat Oman, February 2011 – September 2022
● Provides assistance in the use of personal computer hardware, software, networking and McDonald’s Technology environment.
● Production scheduling, execution, and successfully completion of production jobs.
● Sets up and configures desktop computers, point of sale, kitchen video displays and other peripherals.
● Troubleshoot, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate.
● Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns.
● Contributes to unit goals by accomplishing related duties as required.
● New Store Openings – setting up the network, installing all POS, CSO, KVS screens and other peripherals.
● Set up and configures CCTV for the security.
Customer Service Assistant
EMARAT Corp., U.A.E, March 2007 – October 2009
● Develop a close communication within the organization to perform day to day activities.
● manages the Documentation of sales performance.
● extracting customer specific data to assist sales.
● Provide customers with general product and service information.
● directly communicates and reports to the shift manager.
● Responsible for the merchandizing of the product.
● supervise night shift duty to receiving stocks from the supplier.
● Manages customer complain and suggestion.
● Participates in events and training/seminars to enhance our knowledge.
● Responsible for the inventory of products.
Trainings / Seminars:
PHILIPPINES:
Intel vs. AMD
Management Information System
Introduction to Web Design
Visual Basic
Parallel Port Interfacing
Network Troubleshooting
Auto CAD Seminar
Leadership seminar- Workshop
DUBAI:
Cash Register Training On Ruby VeriFone
Basic Food Hygiene Training
Zero client installation
MyStore
SKILLS:
● Skilled in major relevant computer applications like MS office
● Analytical and attention to details; Adept in market research tools
Knowledge of assembling computer
Knowledge in POS and merchandizing
EDUCATION:
Jose Rizal University l S.Y. 2001-2006
● Bachelor of Computer Engineering
CHARACTER REFERRENCE:
Rowena Tadaya
Admin
Richard Jamizola
Purchasing Manager/QA
I hereby certify that the above information are true and correct At the best of my knowledge and belief.
RONNEL PASAMONTE ACOSTA
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