Customer Service Patient Services

Yasmeen Clay

Customer Service/Patient Services

Representative

Energetic and motivated team player & leader who is ready for a fulfilling career within the medical space.

Experience Education

*/**-6/22

Assistant Store Manager- Papa John’s Pizza

Took inventory, balanced drawers, prepped pizza dough, made orders from the make line, cleaned store.

4/21-6/21

Patient Services Rep- Family Health Centers

Scheduled appointments, assisted with registration processes, directed lines at Gateway Center Way corporate office. 1/17-9/19

Customer Service Rep- California Marketing Group

Requalified fortune 500 companies to receive free trade journals, conducted political research residential interviews, monitored interviewers scoring at 100% or more in QA live monitoring, quality assurance training

6/13-4/15

Dental Assistant/ Front Office Assistant- D.D.S Victor Crawford

Scheduled appointments, verified patient insurance, took inventory, purged files, set up operatories, took x-rays, took impressions, customer service

CDA Degree in Dental Assisting

Concord Career College- San

Diego

June 2013-March 2014

Wiley College- Marshall Texas

August 2011- November 2013

Skills

• Customer Service

• Medical Scheduling

• Insurance Verification

• Microsoft Outlook

• Medical Imaging

• HIPAA

• Documentation Review

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