Bilingual Spanish Program Director
Resume:
Andry Charris Bustamante
Email: **********@****.***
Address **** **** ******* ***,********, AZ 85302
CAREER OBJECTIVE
SKILL: I’m a motivated individual with strong skills in communication, patience, and problem-solving, which are essential for supporting individuals with developmental needs. My experience includes working with diverse populations, Children neurodivergent, syndrome asperge, autism, children with trauma where I devloped a deep understanding of behavior management techniques. I’m proud of my achievements in my last positions, I won employee of the months, I completed success trainings like, CPI Advance 3er edictions, CPR, QPR, TRAUMA INFORM, Personal care services certification, Mental first aid, Finally, my personal traits include being empathetic, adaptable, and eager to make a positive impact in others’ lives. creating customized solutions to drive individual and organizational success.
Language: Spanish Very Fluent and English conversation. Computer: Microsoft Office, Excel, Word, Power Point, Publisher, Microsoft, ETO (Efforts to Outcome), UAC (Unaccompanied Child) Portal, Asana, Litmos.
EXPERIENCE
TRAINER PROGRAM GLENDALE, PROGRAM — Southwest key program.
, January 2022 - Present
Designed, developed and delivered customized leadership training programs for clients across industries.
Conducted training needs analysis and assessments to identify areas of improvement in leadership development.
Facilitated interactive training sessions and workshops to enhance leadership competencies and skills.
Coached and mentored participants on leadership strategies and techniques to enhance their performance and achieve their goals.
Developed training materials including handouts, job aids, and participant guides to support learning and development.
Collaborated with cross-functional teams to ensure successful delivery of training programs.
Monitored and evaluated training program success and effectiveness.
Coordinated and managed the implementation of training solutions.
Presented training courses for employees, utilizing various approaches such as lectures, demonstrations, role-playing, and group activities.
YOUNG CARE WORKER AND SHIFT LEADER (FIRST SHIFT,SECOND SHIFT, EARLYCHILDHOOD) — Southwest key program.
Phoenix, AZ, January 2009 - January 2022
Complete monthly supervision and maintain appropriate documentation of employees under my direct supervision
Complete annual performance appraisals of employees under my direct supervision.
Ensure the development of staff work schedules and recommend approval or dis-approval of personal leave requests, holiday leave requests, and/or sick leave requests to Program Director or designee.
Designed and developed customized leadership training programs for clients across industries.
Address employee performance issues in a timely manner and maintaining documentation of conversations through the use of memos to the record/conference notes.
Delivered training sessions and workshops to enhance leadership skills and competencies.
All documentation must be submitted to Program Director or designee for review
Responsible for providing basic needs to youth upon arrival to the program (to include but not limited to: meal, clothing, hygiene products, shower and bedroom assignment).Must provide Direct Care Services to youth to ensure that ratios and appropriate supervision levels are continuously met as per state and federal requirements
Develop positive rapport with youth while serving as a role model to create a safe and caring environment
Must ensure all forms and progress notes (efforts) are properly completed in SWK's web-based program (ETO) to ensure compliance with state and federal requirements
Assist with the planning and coordination of special educational events (to include but not limited to: spelling bee, science fair), acculturation activities (Cesar Chavez Day, Thanksgiving, Chinese New Year, Holi-Festival of Colors, 16th of September), educational (to include but limited to: visits to museums) and recreational outings (to include but not limited to: movies, park, amusement parks), assist in the coordination of student council activities and other meaningful experiences for SWK youth which promotes volunteerism and learning
Provide vocational courses and curriculum in a subject area approved by the Program Director or design which introduces youth to career choices
Assist with the coordination of Physical Education instruction and other large muscle activities in coordination with the Program Director or designee as required by state and federal requirements
Assign NSLP duties to employees and ensure that the Meal Tracking System is used accordingly throughout the assigned shift
Receive sick calls from employees for incoming shifts and plan accordingly to ensure ratios are met
Maintain open and consistent communication with the Program Director or designee regarding all incidents.
Attend trainings that will enhance professional growth in the area of Education, Vocational Instruction, direct supervision, and other topics deemed appropriate by the program director or designee
Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to
Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences
Travel as needed for trainings, conferences or to transport youth to destinations.
Attend Treatment Team Meetings to convey youth's progress to all disciplines present.
The last 5 years as Shift leader early child development Children of 0 to 5 years, coordinate processes for to take early childhood as one on the best at a regional level.
Collaborated with cross-functional teams to ensure successful delivery of training programs.
Trainer by staff in lice treatment, personal care services policy, personal care services manual and Early childhood manual, article 7.
Arizona Care Provider:
Phoenix, AZ, January 2012 - January 2015
Provide especial care for child Neurodivergent with Autisms, paraplegias, and other disabilities. Respite and habilitations.
Implementing Treatment Plans: Working under the supervision of a Clinician to carry out behavior intervention plans tailored to each client.
Data Collection and Reporting: Recording accurate data on clients' behaviors, progress, and responses to interventions, and sharing this information with the supervising Clinician.
Skill Development: Helping clients build important life skills, such as communication, social interaction, self-care, and academic skills.
Behavior Management: Addressing challenging behaviors using evidence-based techniques while following ethical guidelines.
Providing Support: Working closely with clients, their families, and other team members to ensure consistent care and support.
Adhering to Ethical Standards: Following the code of ethics and maintaining professionalism in all interactions.
TRAINER AND FACILITATOR — Arizona State University
Phoenix, AZ, January 2011 - present
My goal at the American Dream Academy/ We Grad is to help you understand to the parents about the American educational system and ways you can actively support your Childs school success.
VOLUNTEER MEDICAL ASSISTANT — Clinic Medical Del
Phoenix, AZ, January 2009 - January 2010
Provide Primary care
Including (Vaccination, vital signs, electrocardiograms, blood test, urine test, PAP, minor surgery).
Showed patients to examination rooms and prepared for physician.
Performed routine laboratory tests and sample analyses.
Contacted medical facilities or departments to schedule patients for tests or admission.
Set up medical laboratory equipment.
Operated x-ray, electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
Prepared and administered medications as directed by physician.
Recorded patients' medical history, vital statistics, and information such as test resulted in medical records.
Obtained medical information and measured vital signs, weight, and height.
Authorized drug refills and provided prescription information to pharmacies.
Scheduled appointments for patients.
Helped physicians examined and treated patients, handing them instruments, and materials and performing such tasks as giving injections and removing sutures.
Explained treatment procedures, medications, diets, or physicians' instructions to patients.
DIRECTOR — La Montanita, Caquetá Colombia Health Center, Hospital, Immaculate
, January 2003 - January 2008
Provided health services in urban a rural area by 95%
Implemented administrative processes and quality control to achieve accreditation and certification by 100%
Remodel health center facilities to provide state programs in wellness, resulting in a decrease in morbidity and mortality in the area population by 90%
Coordinated projects international health with the U.S Embassy, U.S Army, USAID and MSF Spain to restore the quality of life of the population of the south (Union Peneya) Colombia
After 3 years of being displaced from their land by armed groups outside the law (FARC)
Provided Pharmaceuticals, physical and mental health teams, two ambulances, medical equipment, a school, a health center, a shelter for students
Performed comprehensive health care, environmental health and mental health
We train personnel to take the malaria test and educate the population through training for its prevention.
GENERAL MEDICAL COORDINATOR, SOMETIMES DIRECTOR — Local Hospital
San Rafael, US, January 1999 - January 2002
San Vicente, Provided 100% of health services in the urban area and 60% coverage in rural health teams, due to violence caused by the FARC.
Implemented administrative processes and quality control to achieve accreditation and certification by 100%.
Lead peace negotiations with group in the community, encouraging small business development in female headed households and teenagers with drug problems.
Coordinated projects international health with ONU, CICR, MSF NGO, to restore peace and social stability without damaging the human rights of the population, to recovery identify bodies of victims who fell in battles to provide health services before, during and after the conflict.
EDUCATION
MENTAL HEALTH AND FIRST AID CERTIFICATE TO TEACH
Phoenix, AZ, Apr 2024
CPI ADVANCE 3ER EDITION CERTIFICATE TO TEACH
— Crisi prevention Institute
Phoenix, AZ, Dec 2024
CPI 3RD EDITION CERTIFICATE TO TEACH
— Crisi prevention Institute
Phoenix, AZ, Dec 2024
CPR CERTIFICATION INSTRUCTOR
— American red Cross Training services CPR
Phoenix, AZ, Jan 2024
TRAINER AND FACILITATION
— ATD certification Institute
Mar 2023
Mar 2023 YOUTH CARE WORKER CERTIFICATION
— University Utah
Aug 2004
YOUTH MENTAL HEALTH FIRST AID CERTIFICATION
Jan 2004
PHYSICIAN AND GENERAL SURGEON
— Libre University
Barranquilla Colombia, Jan 1999
MASTERS IN MANAGER OF HEALTH
— Juan N. Corpas University
Bogota, Colombia
LANGUAGES
Spanish
Native
English
conversatiinal
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