Patient Care Customer Service
Resume:
HUNTER
THORPE
**************@*****.***
Red Bluff, CA 96080
Bold Profile
Compassionate individual with a strong work ethic and a passion for assisting others. Actively pursuing experience in the medical sector to enhance skills and contribute to patient well-being. Demonstrated reliability and dedication in previous roles.
PROFESSIONAL SUMMARY
SKILLS
• Management experience in retail
• Cash handling expertise
• POS systems proficiency
Recruiting and employee
orientation
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• Leadership capabilities
• Store operations management
• Supervisory experience in teams
• Merchandising and display skills
• Inventory management practices
• Exceptional customer service
• Sales and upselling strategies
• Cash handling
• Supervising experience
• Team collaboration
• Respectful and compassionate
• Time management
• Elderly care
• Patient care
• Daily living assistance
• Multitasking and organization
• Personal hygiene assistance
• Basic housekeeping
• Emotional support
• Strong ethics
• Meal preparation
• Relationship building
• Flexible schedule
Verbal and written
communication skills
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• First aid and safety
• Dementia care
• Medical record-keeping
Medication and appointment
reminders
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Pucketts Residential - Caregiver, Special Needs Manager Red Bluff • 01/2025 - Current
WORK EXPERIENCE
Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
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Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
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Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
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Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
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Assisted clients with activities of daily living, promoting independence and quality of life.
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Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
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Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
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Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
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Assisted clients with daily living needs to maintain self-esteem and general wellness.
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Built strong relationships with clients to deliver emotional support and companionship.
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Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
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Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
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Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
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Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
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• Assisted patients with self-administered medications.
• Pass medication to clients
• Help clients manage money and budgeting tips
• Help clients prepare and make meals
• Direct patient care
• Behavioral management
• Documentation
• COVID-19 safety policies
• Mobility assistance
• HIPAA compliance
• Special needs care
• Client documentation
• Heavy lifting
• Behavior redirection
• Medication administration
• Client transportation
• Incident reporting
• Care plan assessment
• Patient assessments
• Records management
• PPE usage
• Physical therapy support
• Indirect patient care
• Chronic illness management
Driver's License August 2019 to July
2029
CERTIFICATIONS AND
LICENSES
Enterprise High School
Redding, CA
High school diploma
EDUCATION
PacSun-Pacific Sunwear - Assistant Store Manager
Redding, CA • 03/2023 - Current
Outback Steakhouse - Host/To-Go Specialist/food runner Sioux City, IA • 01/2024 - 06/2024
Buckle - Assistant Manager
Redding, CA • 05/2021 - 03/2023
USA Ninja Challenge - Front Desk Receptionist
Redding, CA • 10/2019 - 07/2020
Helping the General manager with organizing, planning, and implementing the new strategies. I train any new employees coming in. Work on scheduling and onboarding. Supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.
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Seat guests, answer phone calls/ questions Take orders,bag food, serve food
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Helping the General manager with organizing, planning, and implementing the new strategies. I train any new employees coming in. Work on scheduling and onboarding. Supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.
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Answer calls and questions and front desk. Schedule visit appointments. Handle any card information for payments of classes. Help train kids in a gym setting.
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Contact this candidate