Jerrianne Walker
Looking for a new exciting job where I can help people and make a difference!
Mount Vernon, TX 75457
**************@*****.***
Professional Summary
Dedicated HR Specialist with 3+ years of experience in various roles, including HR Specialist, Director of Internet Marketing, and Front Desk Receptionist. Proficient in customer service, sales, data entry, and marketing. Possesses a Bachelor's degree in Business Management and is nearing completion of a Bachelor's degree in Management. Skilled in accounting, administrative experience, and human resources management. Looking for a remote position. Authorized to work in the US for any employer
Work Experience
Human Resources Specialist
HealthPRO Heritage-Remote
June 2022 to Present
I am responsible for managing all aspects of a company’s human resources operations, including recruitment, employee relations, training, and compensation. I assist in sourcing qualified candidates, conduct employee orientation, and handle employee concerns. I also develop and implement HR strategies aligned with business goals, manage recruitment, and support employee development. Director of Internet Marketing
Heritage Housing-Mount Pleasant, TX
June 2020 to April 2022
Reaching over 300,000 people daily on Facebook. Other duties include the CRM, data entry, emailing, phone etiquette, sales, financing and customer service. Manager
Burger King-Mount Vernon, TX
April 2020 to June 2020
Cash handling, customer service, data entry, paperwork, preparing food, handling customer complaints. Front Desk Receptionist
La Quinta Inns & Suites-Mount Pleasant, TX
December 2018 to August 2019
Make reservations, answer phones, data entry, cleaning, night audit, customer serve and help checking people out.
Activity Director
Terry Haven nursing home-Mount Vernon, TX
August 2012 to June 2015
Activities, charting, marketing, filing, data entry, scheduling, great phone etiquette, being there for the patients, getting sponsors and listening to families concerns. CBA coordinator
At Home Healthcare-Mount Pleasant, TX
August 2010 to August 2012
Customer service, answering phones, hiring, scheduling special attendants, data entry, charting, faxing, payroll, emailing, and working closely with the RNs. Special attendant
At home healthcare-Mount Pleasant, TX
April 2008 to August 2010
Customer service, traveling, phone etiquette, doing daily active living with clients, small chores and helping the resident with any other needs.
HR Assistant
Education
Bachelor in Business Management
WGU-Remote
September 2023 to August 2024
Management (240 hours of college credit)
Northeast Texas Community College-Mount Pleasant, TX April 2018 to December 2021
Business Management (Bachelor's degree)
Skills
• Patient interaction
• Account management
• Medical Coding
• Cashiering
• Hiring (5 years)
• Google Suite
• Branding
• Negotiation (5 years)
• Sales
• Strategic management
• Experience with Children (10+ years)
• Administrative experience
• Telecommunication (4 years)
• Digital Marketing
• Corporate finance (1 year)
• Microsoft Teams (5 years)
• Adobe InDesign
• Outside Sales (1 year)
• Property Leasing (3 years)
• Billing (8 years)
• Office Management (5 years)
• Applied behavior analysis (3 years)
• Lead generation
• Quickbooks (1 year)
• DocuSign
• GAAP
• Workday
• Time Management (4 years)
• Training (8 years)
• Filing (10+ years)
• Dispatch (1 year)
• Performance analysis
• Project coordination
• Smartsheet (3 years)
• Word Processing (2 years)
• Client services
• Planograms
• Canva
• Skilll management (10+ years)
• Powerpoint (8 years)
• Management Experience (6 years)
• Data entry (10+ years)
• Guest Services (2 years)
• Leadership Experience (8 years)
• Writing skills
• Manufacturing
• Social Media Marketing (7 years)
• Human Resources (2 years)
• Payroll (2 years)
• SharePoint
• Slack
• Energy efficiency & conservation
• Paylocity
• Visio (2 years)
• B2B sales
• Event marketing (8 years)
• iCIMS
• Adobe Photoshop
• Conflict management
• Night Audit (1 year)
• MS Office (7 years)
• Assisted Living (3 years)
• Receptionist (10+ years)
• Social work
• Volume targets
• Patient care
• Performance feedback (performance evaluation method)
• Google Docs
• Documentation (10+ years)
• Forklift
• Customer relationship management
• Email Marketing
• Insurance Sales (3 years)
• Finance
• Search Engine Optimization (SEO)
• Active listening
• Project scheduling (1 year)
• Banking
• Office Experience (10+ years)
• Intake
• Appointment scheduling
• Loan processing
• Time & attendance systems
• Behavioral health
• Medical information (4 years)
• Human Resources Management (3 years)
• Pricing
• Administrative experience (10+ years)
• Supply chain (1 year)
• Grammar Experience
• Management
• Business administration (5 years)
• Travel planning
• TypeScript
• Vital Signs Experience (4 years)
• Organizational skills (10+ years)
• Data analytics
• Assistant Management (7 years)
• Interviewing (5 years)
• Employee evaluation
• File organization
• Clerical (10+ years)
• Project management
• Communication skills (10+ years)
• Word Processing (10+ years)
• Windows (10+ years)
• Activity Directory (4 years)
• Retail Sales (Less than 1 year)
• Microsoft Office (5 years)
• Bookkeeping
• accounting (2 years)
• Sales Experience (5 years)
• Event planning (4 years)
• retail sales (2 years)
• Process management
• Attention to detail
• Curriculum development
• Phone Etiquette (10+ years)
• Data quality monitoring
• Microsoft Word (5 years)
• Database management
• Data collection
• Customer Service Skills (10+ years)
• Purchasing
• Warehouse experience
• Computer Literacy (10+ years)
• Google Analytics
• Corporate finance (10+ years)
• Restaurant Experience (3 years)
• Medical records
• Medical Office Experience (6 years)
• Home Care (5 years)
• Microsoft Excel (6 years)
• Marketing (10+ years)
• Medical Terminology (7 years)
• Social media management (7 years)
• Microsoft Access
• Recruiting (3 years)
• Cold calling (2 years)
• Front Desk (1 year)
• Communications (10+ years)
• Property management
• Team Building (8 years)
• Medical Billing (2 years)
• Administrative Assistant (7 years)
• Sales Management (2 years)
• Outlook (8 years)
• Restaurant Management (1 year)
• Presentation Skills (10+ years)
• Driving
• HRIS
• Time management (10+ years)
• Payroll
• Analytical thinking
• Microsoft Outlook (2 years)
• Supervising Experience (6 years)
• Analytics
• Data management
• Blogging (1 year)
• Technical writing
• Classroom experience
• Sourcing
• Supervisor (8 years)
• Managing client accounts
• Medical Scheduling (3 years)
• Working in the marketing industry
• Inventory control
• Medical Office Experience (5 years)
• Prospecting (4 years)
• CRM Software (1 year)
• Software troubleshooting
• Salesforce
• Care plans (4 years)
• Analysis skills
• Cooking
• Recreation (2 years)
• Hospitality Experience (7 years)
• Medical receptionist
• Childcare
• Budgeting (10+ years)
• WordPress (Less than 1 year)
• Research
• Project management software
• Adobe Illustrator
• Business Development
• EMR systems (1 year)
• Customer Service (10+ years)
• Transcription
• Accounts payable
• Performance reviews
• HR department experience
• Scheduling (10+ years)
• Excel (7 years)
• Public Relations
• Typing (10+ years)
• Profit & loss
• Crisis management
• High volume recruitment
• Employment & labor law
• Sales pipeline
• Medical collection
• Microsoft Project (Less than 1 year)
• Relationship management
• HIPAA
• Trello
Languages
• English
Certifications and Licenses
Food Handler Certification
Present
TABC Certified
Present
High school diploma
June 2002 to Present
CPR Certification
First Aid Certification
Licensed Insurance Agent
January 2020 to January 2022
I am licensed to sell health, life and accidentally insurance Certified Notary Public
Associate Professional in Human Resources
Professional In Human Resources
Additional Information
Thank you for looking at my resume. I am the person you want to hire because of my years experience in customer service. I am bubbly and a very hard worker. If you pick me I won’t disappoint you.