Customer Service Communications Specialist

Sierra afshar

Candidate for Marketing Communications Specialist Communication Customer Service

************@*****.*** • Seattle, Washington

SA

Depoe Bay Jan 2022 - Present

Wendy's Jun 2018 - Sep 2021

North medford high school 2018 - 2021

Scientifically validated by Trudy

Dynamic Customer Service Specialist with 5+ years in service excellence and communication. Proven track record in delivering exceptional customer care and problem-solving. Skilled in multitasking and teamwork, ensuring seamless service coordination. Compassionate and emotionally intelligent, fostering positive interactions and stable environments. Accommodating and sincere, driving team success through collaboration and empathy. Empathy Teamwork Adaptability Care Planning Caregiving Food Service Home Assistance Meal Preparation Multitasking Order Taking Problem-Solving Service Coordination Service Excellence Communication Customer Service

March Caregiving and Service Coordination

Currently employed at Depoe Bay, a caregiving service provider, offering comprehensive support to clients with diverse needs.

Provide personalized care and support to clients, ensuring their well-being and comfort. Coordinate daily activities and manage schedules to meet clients' needs efficiently. Implement care plans and monitor clients' progress, demonstrating strong analytical skills. Collaborate with healthcare professionals to ensure comprehensive care delivery. Maintain detailed records of client interactions, showcasing attention to detail. Foster a positive and supportive environment, leveraging empathy and emotional intelligence. Crew Member Customer Service and Communication

Worked at Wendy's, a leading fast-food chain, providing exceptional customer service and ensuring smooth operations in a fast-paced environment.

Delivered excellent customer service, enhancing customer satisfaction by +20%. Efficiently managed order taking and food preparation, ensuring accuracy and speed. Collaborated with team members to maintain a clean and organized work environment. Utilized strong communication skills to resolve customer complaints effectively. Conventional

Adheres to established processes and

methods

Flexible

Adaptable while maintaining stability

and success

Collaborative

Relationship builder, assertive and

equipped to lead

Accommodating

Diplomatic and accepting of others’

needs

Composed

Remains calm under pressure

SUMMARY

SKILLS

EXPERIENCE

PERSONALITY STRENGTHS

EDUCATION

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