Customer Service Data Entry

Location:

Dallas, TX

Posted:

October 18, 2025

Contact this candidate

Resume:

VERONICA MUNIZ-VALADEZ

PHONE

972-***-****

*********@*****.***

ADDRESS

**** ******* ****** ******, **

OBJECTIVE

To secure a position with a progressive company where I can utilize my existing skills as well as acquire additional skills within an environment that will allow me to be challenged for continued growth.

SKILLS/QUALIFICATIONS

Microsoft Outlook 365

Client Relations/Customer Service

Cash Handling

Bilingual

NetCap Your Business

Prinstream

Microsoft Excel

Logistics

Intelifi

Supply Chain Management

Procurement

Equifax

Data Entry

General Office Duties

Staff Suite

EMPLOYMENT EXPERIENCE

Child Caregiver, Dallas, TX

March 2022 – August 2025

*Supervised and cared for up to 2 children, ranging from Newborn to 8 years old, ensuring their wellbeing at all times

*Assisted in educational age-appropriate activities to promote cognitive, emotional and physical development as well as educational tasks

*Prepared meals, assisted in medical needs (pediatric appointment, medicine) while maintaining open communication with parents.

Warehouse Operations Clerk DNA News, Dallas, TX

August 2021 – March 2022

*Assist in processing of inbound high-volume orders using electronic management systems (ERP & WMS),

*Review and execute various Crystal Reports including frequent monitoring of Walmart Retail Link for issued load numbers and routing updates

*Assist in submitting routing requests for customer pickups (Neiman Marcus, JCP, Dillard’s)

Assistant to the OFFICE MANAGER(Contract) TWO USA, Dallas, TX

November 2020 – April 2021

*Liaise across multiple levels of the company, keeping management informed of customer inquiries and concerns and resource allocation efficiencies.

*Receive and respond to calls, create work orders and process invoices for clients on daily basis.

*Create, process, and submit invoices accurately within reasonable timing to perform daily deposits using XERO and Bill.com.

ADMINISTRATIVE ASSISTANT/INVENTORY MANAGEMENT BUCKHEAD MEATS (SYSCO), Dallas, TX

June 2008 – December 2019

* Responsible for delivery of all merchandise received by outside storage warehouse to proper location

daily (Responsible for Net Value of $9.5 Million)

* Supervise receipt of all shipments. Process receiving, discrepancy, and damage product as needed.

EMPLOYMENT EXPERIENCE

*Perform Administrative functions and other duties assigned as needed by Management and General Manager

*Coordinate Logistics as needed by Customer Service Department, Sales Dept, Purchasing Dept. and Warehouse.

* Provides information such as Inventory, Obsolete and Aging reports as requested.

*Prepare financial reports, statements and invoices while assisting in managing vendor accounts.

*Assist with the daily deposits (cash handling and electronic deposit check of substantial amount.

*Coordinate with warehouse, sales, shipping and production departments to maintain a proper flow of stock

needs from outside storage.

ACCOUNT EXECUTIVE WORLD MARKETING, Dallas, TX

January 2006-April 2008

*Responsible for managing the day-to-day account activities for mass campaigns including writing creative briefs, client interaction, coordination of project management, billing, and financial process

*Developing and maintaining relationships with corporate business clients, association events, meeting/event planners, producers, and meeting facilities

*Approaching customer needs with a solution-based support objective, making recommendations to exceed the expectations of those customers

*Preparing proposals based on client’s requirements, and advising the company of new and creative strategies that would benefit both the company and its clients

*Working with the production and technical staff in the pre-planning and on-site execution of events

*Setting timeliness and developing action plans to meet and exceed goals

*Keeping up with the latest in presentation technology and constantly learning and building product knowledge

*Accounts that I managed are but not limited to: Boots Retail Inc. ($500k), Cross mark ($2M), Universal Music Distribution ($2.5M), Megger ($200k), Women of Faith, Pillsbury, Universal Music Entertainment/Six Flags

RECRUITING/ACCOUNT COORDINATOR BANK OF AMERICA THRU HEWITT (ADECCO), Dallas, TX

January 2005 – December 2005

*Coordinate internal and external job postings

*Send candidate correspondence and follow-up, including offer paperwork, new hire information, and on- boarding information

*Schedule interviews, coordinate interview days, candidate travel set-up, bookings, and expense reimbursements;

*Ensure Background Checks and any other pre-employment checks as required are documented and escalate potential issues to client.

CUSTOMER SERVICE REPRESENTATIVE II DALLAS AREA RAPID TRANSIT, Dallas, TX

October 1997-October 2003

*Verify, prepare, process, and distribute DART literature and routing information as well as customer concerns

*Assisting in troubleshooting department software (Trapeze Group Software)

*Assist and prepare programs for the Transit Education Program

*Made presentations to schools, universities, hospitals, and corporate offices locations to educate on public transportation, safety, and related issues

*Assist in resolving data integrity issues and coordinate with other departments in DART

EDUCATION

Business and Management Center High School