Customer Service Patient Monitoring

CW

CONNIE WALKER

******.**********@*****.*** 559-***-**** Hanford, CA 93230

Adaptable and flexible professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Customer service

Time management

Safety compliance

Document preparation

Route optimization

Communication skills

Patient monitoring

Medication administration

Therapeutic techniques

Crisis intervention

Treatment planning

Door Dash San Francisco, California

Door Dash Driver

09/2022 - 04/2024

Operated vehicle safely to transport goods and passengers to designated locations.

Communicated effectively with dispatch to coordinate pick-up and delivery schedules.

Ensured compliance with all traffic laws and safety regulations during operations.

Provided excellent customer service during interactions with clients and passengers.

Delivered goods and services to customers on time and in excellent condition.

Adhered to company policies and procedures related to safety and security standards.

Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.

Provided excellent customer service by responding promptly to customer inquiries and complaints.

Participated in training sessions regarding safe driving practices and defensive driving techniques.

Achieved consistently high customer scores due to exceptional service. Reported any incidents involving the truck or its cargo to management immediately.

Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.

Managed time efficiently when making multiple stops along designated routes.

Followed routes assigned by dispatchers to meet delivery objectives. Summary

Skills

Experience

Completed necessary paperwork and documentation for deliveries. Coalinga State Hospital Coalinga,

California

Psychiatric Technician

01/2010 - 07/2014

Monitored patient behavior and reported changes to healthcare team promptly.

Administered medications as prescribed by physicians and monitored patient reactions to treatments.

Provided direct patient care and monitored patients' physical, mental, and emotional status.

Implemented therapeutic activities to enhance patient engagement and recovery.

Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others. Collaborated with multidisciplinary teams to formulate effective treatment plans.

Maintained a safe, supportive environment for patients and staff members. Participated in training sessions to refine skills in psychiatric care techniques.

Utilized therapeutic techniques such as positive reinforcement or distraction methods when working with agitated patients. Developed therapeutic relationships with clients while providing a safe environment for them to express themselves openly. West Hills College Coalinga Coalinga, CA

Associate of Science in Psychiatric Technician

05/2009

References available upon request.

Education and Training

References

Contact this candidate