Administrative Support Customer Service
Resume:
CONTACT
SKILLS
LANGUAGES
*************@*****.***
Abu Dhabi, UAE
http://linkedin.com/in/asiy
asaid-asiya-2047b3293
Customer Relationship Management
Communication & Interpersonal Skills
Documentation & Record
Management
Feedback Analysis & Problem
Resolution
Operational & Administrative Support
Event & Marketing Coordination
Time Management & Multitasking
Decision-Making & Team
Collaboration
Microsoft Office (Word, Excel,
PowerPoint)
Adaptability in Cross-Cultural
Environments
Sales Target Achievement
Problem Solving & Complaint Handling
Persuasive & Confident Speaking.
English
Hindi
Tamil
Urdu
Kannada
ASIYA SAID
CUSTOMER SERVICE ASSOCIATE/ ADMIN
WORK EXPERIENCE
EDUCATION
PROFILE
To obtain a responsible and challenging position where I can effectively contribute my skills and knowledge, while gaining valuable experience and building a successful career path. I aim to enhance my abilities in communication, leadership, and problem-solving, while contributing to the growth of the organization.
2024 – 2025
Arabia Taxi, Abu Dhabi, UAE
Communication Assistant
2023- 2024
Trinity Publishing Service, Puducherry, India
Telecaller
BA English Literature 2021 - 2024
Pondicherry University
HSC 2020 - 2021
Seventh Day Adventist Hr. Sec. School.
GPA: 3.9 / 4.0
Acted as a communication link between management, staff, and customers to ensure smooth operations.
Managed documentation and maintained accurate communication records.
Collected and analyzed customer feedback to recommend service improvements.
Supported daily administrative and operational tasks, contributing to efficient workflow.
Enhanced customer satisfaction by ensuring clear and timely communication across departments.
Managed inbound and outbound calls to generate leads and boost sales performance.
Built and maintained customer relationships to ensure satisfaction and retention.
Recorded customer details and call outcomes accurately in CRM systems.
Achieved monthly targets through effective communication and follow-ups.
Answering all queries and questions regarding the company and product.
Keeping the customer database maintained and updated. GPA: 3.6 / 4.0
Contact this candidate