Accounts Payable Technical Support
Resume:
John Gates
Bethany, OK *****
*******@***.***
I am looking to move forward in the accounting field. I am planning on continuing my education towards obtaining a CPA license. I have over 5 years’ experience as a bookkeeper and office admin. I have been in multiple management and support roles. I am currently working Help Desk Tech Support. I am experienced with adapting to new software and problem solving.
Skillset
Bank Reconciliations, Accounts Payable, Accounts Receivable
Limited General ledger
Auditing, Inventory Control, Shipping and Receiving
Contractor sales, Cash Management, Retail Sales
IT Helpdesk support and Network Security
Education
Bachelor’s degree in Accounting
University of Phoenix, GPA 3.0
Graduated 2015
Work History
Dell – Helpdesk Technical Support. February 2012 to present.
Duties: Windows Network Support, Microsoft Office, Security verification for network access. ITIL Certification. CompTIA Security+ Certification, Federal Security Clearance.
Sam’s Wholesale Club – Night unloader - Electric forklift operation. – August 2014 to February 2015.
Duties: Shipment check-in and pallet unloading.
Baer-Timberlake and Assoc. – Legal assistant - February 2012 to June 2012.
Duties: Pre-trial casework. Prepared court documentation and scheduled dockets for attorneys on home foreclosures in courtroom environment.
Sprint - Billing Agent/Network Technical Support – Feb 2009 to July 2011.
Duties: Laptop network support, Customer escalations, Account reconciliation, and Billing issues.
ATT - Customer Service/Adjustments – November 2000 to Feb 2009. Office of President.
Duties: High level escalations, Account reconciliation, and Billing resolution.
ACME Fence and Iron – Bookkeeper and Outside Operations – May 1994 to July 1998.
Duties: Daily processing of Accounts Payable and Accounts Receivable, General ledger entries, Bank reconciliations, Inventory control, Shipping and receiving, Cash management, New hire training and documentation, Delivery scheduling, and Contractor material quotes.
Footlocker – Manager - August 1988 to April 1994.
Duties: Responsible for all operations of managing a retail location.
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