Professional summary
I offer diverse skills and experience that provide a solid foundation and valuable flexibility for building a meaningful career. I am confident that I can make an immediate and substantial contribution to your organization and will take the initiative to exceed your expectations. Employment history
Federal Express Trade Network Custom Trade Coordinator Account Specialist Memphis, TN
Aug 2003 - May 2024
• Coordinate documentation required by US Customs / Government Agencies for entry of goods into the US on behalf of importers
• Obtain correct classification of goods for customs release from database, SOP’s, tariff book, internet or customs
• Input data entry, process agency brokerage shipments, and various US import related documentation for submission to US Customs and handle all PGA’s (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements
Federal Express Trade Network Clerical Specialist for FDA Department & Research Analyst Department Memphis, TN
May 1994 - Aug 2003
• Conducted data entry tasks, including inputting customer information, tracking shipments, and updating records in the system
• Performed data entry tasks with precision and efficiency to input relevant information into reporting databases
• Adhered to confidentiality protocols and regulatory requirements when handling sensitive information
Centralia Insurance Company Computer Insurance Analyst Memphis, TN Jan 1987 - May 1994
• Conducted data entry tasks for customer and commercial insurance policies
• Responded to user inquiries and requests for technical support, troubleshooting hardware and software issues to minimize downtime
• Collaborated with underwriters, actuarial, and other stakeholders to develop pricing models Education
High School Diploma Ohio Christian University
1982
Evelyn Grimes 901-***-**** (Homeline)
************@*******.***
Graduated American Institute of Technology
1985
Courses
Certified Administrative Assistant American Institute of Technology 1985
Skills
Accounts Receivable invoices Documentation
Customs Coordination Technical Support
Troubleshooting Collaboration
Record Keeping Microsoft Outlook
Call Center Customer Service