Data Entry Call Center
Resume:
Angela Anthony
Heavy data entry - McLaren Health Plan
San Francisco Bay Area, CA
********@*****.***
Professional Summary
Hard worker who doesn’t mind continuously learning. Looking to grow and improve not only within myself but within a progressing company as well.
Authorized to work in the US for any employer
Work Experience
Claims Analyst II
McLaren Health Plan-Flint, MI
October 2014 to Present
Flint, MI,
Oct 2014 to Present
Insurance Analysts
Utilizes GroupWise email, Health Rules programs and Kronos, Processes Hospital and Professional Claims with and without Primary Explanation of Benefits, Assists with payment of customers insurance claims, Heavy data entry
Tax Incentive Operator/Scheduler
Growth Management Group-Fenton, MI
May 2013 to October 2014
Scheduled appointments for Tax Incentive Representatives in vary of areas of the U.S, while giving the companies and businesses knowledge of the Incentives available for their area. Call Center Representative
Advanced Communication Technologies-Johnson City, TN November 2011 to March 2013
Helped customers with paying credit and debit card bills, Light data entry Administrative Assistant
Physicians Medical Billing Inc-Memphis, TN
December 2009 to October 2011
Answered and directed phone calls Utilized a fax machine, Worked as File Room Clerk, Light Data Entry Office Assistant
Stanford Staffing Solutions-Flint, MI
October 2009 to December 2009
Directed phone calls, Faxed Information daily, Filed and Retrieved documents Cashier
A N J Beauty Supplies-Flint, MI
April 2007 to September 2009
Utilized a computerized cash register, Customer Service Representative, Inventory personal, Stock Person, Merchandiser
Claims Analyst - II
Education
Medical Assistant (Certificate)
Ross Medical Education Center-Flint, MI
2007
Medical (Externship)
Genesis Hematology and Oncology-Flint, MI
2007 to 2007
General studies (Diploma)
Flint Northern High School-Flint, MI
2006
High school diploma or GED
Skills
• Windows
• Medical Office Experience
• Experience Administering Injections
• 10 key typing
• Cold calling
• English
• Work ethic
• Conflict management
• CPR
• Customer support
• Outbound calling
• Phlebotomy
• Communication skills
• Microsoft Powerpoint
• EKG
• Clinical laboratory experience
• Microsoft Excel
• Multitasking
• Hospitality
• Call center
• Basic math
• Insurance Verification
• Medical Billing
• Microsoft Word
• Clinic
• Time management
• Writing skills
• Microsoft Outlook
• Microsoft Office
• Computer skills
• Customer service (3 years)
Certifications and Licenses
Certified Medical Assistant
Driver's License
First Aid Certification
CPR Certification
Contact this candidate