E M E L I A P E R E Z
OFFICE MANAGEMENT EVENT MANAGEMENT EVENT PLANNING SALES
MANAGEMENT
CONTACT
PROFILE
*************@*****.***
New York, New York
Linkedin.com/in/emeliamateo
COMPUTER
SKILLS
Microsoft Office Suite
Honeybook
Zola
Dubsado
Be merry
All seated
Trellis
Epic
EClinicalWorks
Microsoft Excel
PACS
10-KEY
SKILLS
Operations Management
Event Logistics
Event Decor & Styling
Floral Design
Contract Negotiations
Insurance Verification &
Eligibility
Data Entry
Problem Solving
Verbal and written comm
Critical thinking
Strong Interpersonal Skills
Prior authorization
Medical Terminology
Administration
Leadership
A highly organized and detail-oriented professional with extensive experience in office management, event planning, event design, executive assistance, and customer service. Proven ability to streamline operations, coordinate successful events, and provide exceptional service to clients. A proactive problem solver with excellent communication skills and a passion for creating seamless, impactful experiences for clients and teams. WORK EXPERIENCE
Lead Event Designer/ Floral Designer
Sun & Moon Planning New York, New York
2020-Present
Managed & produced on-site during events, managing logistics and ensuring everything ran seamlessly, from setup to teardown, while maintaining a high standard of service.
Led the creative design process, collaborating from concept development to final execution, ensuring the vision and theme were fully realized.
Curated and selected all event décor elements, including color schemes, furniture, floral arrangements, lighting, and table settings, ensuring a cohesive and stylish atmosphere.
Coordinated with venue managers, overseeing all event-day operations and supervising the event to ensure all details were executed as planned.
Designed and presented event proposals, mood boards, and invoices to clients, delivering visually compelling concepts while ensuring clarity on services and costs.
Catering Sales Manager
White Pleats Catering Princeton, New Jersey 2021-2023 Successfully planned and executed a wide range of events, including corporate meetings, weddings, and private parties, ensuring seamless coordination and a memorable experience for clients.
Collaborated closely with vendors, negotiated competitive pricing, and managed the procurement of all necessary materials and supplies, ensuring cost-effective and high-quality service delivery.
EDUCATION
Event Design & Planner
Certification
2013
John Jay College-
B. A in Psychology
2010
Theodore Roosevelt High School
High School Diploma
2003
Created customized catering proposals tailored to individual client needs, aligning event themes, menu options, and budgets to deliver a personalized experience while optimizing profitability. Led tastings, menu planning, and on-site visits, working with clients to finalize details and ensure all specifications were met to exceed expectations.
Coordinated on-site event logistics with precision, managing the catering team to ensure timely food preparation and service, while resolving any challenges with professionalism and composure. Executive Assistant
Robust Tacoma, Washington 2020- 2021
Successfully coordinated and executed a wide range of high-profile events, including corporate meetings, conferences, and private engagements, ensuring seamless logistics and an exceptional client experience.
Managed complex schedules, travel arrangements, and executive communications, streamlining operations for senior leadership. Collaborated closely with vendors, negotiating competitive pricing and overseeing procurement of materials and supplies to ensure cost-effective, high-quality service delivery.
Created customized Catering and event proposals, aligning themes, menu options, and budgets to deliver personalized, high-impact experiences.
Maintained confidential records, prepared reports, and handled correspondence, supporting executives in daily operations. Medical Office Manager
PMGT Medical and Surgical Associate Brooklyn, New York 2019-2020
Efficiently managed and coordinated provider schedules, ensuring optimal calendar organization and smooth clinic operations.
Gathered, reviewed, and processed critical billing documentation for patients involved in Workers' Compensation and No-Fault Claims, ensuring accuracy and timely submission. Processed MG2 and C4 authorizations for neurological procedures and services, facilitating seamless care delivery for patients.
Ensured accurate and timely billing for patient services, verifying insurance information, processing claims, and addressing any discrepancies to ensure prompt reimbursement and minimize billing errors.
Served as a key liaison between attorney offices, claim examiners, and insurance carriers, effectively verifying patient eligibility and facilitating the claims process to ensure timely and accurate reimbursements.
Executive Assistant/Medical Office Manager
Complete Neuropsychology PC. Brooklyn, New York 2017-2019
Acted as the primary liaison between attorneys, medical offices, insurance carriers, adjusters, and the billing company, ensuring seamless communication and timely resolution of claims. Led and trained new staff in daily operations, emphasizing cross-functional collaboration, superior customer service, and adherence to administrative policies and procedures. Proactively followed up on unpaid claims within standard billing cycle timeframes, ensuring that issues were addressed promptly to maintain cash flow and minimize delays.
Collaborated directly with the CEO and Director to develop and implement strategic improvements aimed at enhancing practice efficiency, optimizing workflow, and increasing overall productivity.