Regulatory Compliance Financial Aid

Adrienne Beacham

813-***-**** • ********.*******@****.***

PROFESSIONAL SUMMARY

Detail-oriented professional with extensive experience in regulatory compliance and risk assessment. Proven ability to conduct thorough assessments and document sensitive information accurately across financial and healthcare adjacent environments. Skilled in coordinating services, analyzing risk indicators, and maintaining compliance with federal, state, and organizational guidelines.

CORE COMPETENCIES

CMS Guidelines/HIPAA/Privacy Act

Regulatory Compliance, Auditing & Risk Assessment

OFAC Sanctions & AML Compliance, BSA

PROFESSIONAL EXPERIENCE

Financial Aid Officer

Ancora Education, Fayetteville, NC

October 2023 – December 2024

Guided students and families through the financial aid process with empathy, clarity, and a solutions-oriented mindset.

Managed a high volume of documentation, meticulously verified over 1,000 sensitive financial records, ensuring 100% accuracy in student profiles and enhancing overall data integrity.

Provided personalized support to over 100 student applicants per class start,

addressing their inquiries through phone, email, and in-person meetings, leading to a smoother application process.

Skillfully mediated student concerns monthly, fostering stronger relationships between students and the institution while enhancing communication and trust.

Cultivated a robust understanding of federal regulations, leading to improved

compliance and streamlined processes for the team.

Managed the collection of student tuition accounts, successfully reducing outstanding balances by 20% over one academic year.

Operations Compliance Manager

Digital Gaming Corporation USA, Las Vegas, NV

August 2021 – February 2023

Managed operational compliance across gaming departments, ensuring adherence to internal controls and regulatory guidelines.

Conducted audits to assess compliance with licensing requirements and operational protocols.

Liaised with internal teams and external regulatory bodies to ensure timely reporting and resolution of compliance issues.

Implemented compliance tracking systems and trained team members on policy updates and procedures.

Utilized Microsoft Office 365 and Adobe Acrobat for internal reporting and documentation.

Sanctions Compliance Analyst

JPMorgan Chase, Tampa, FL

January 2020 – March 2021

Conducted screening and investigative analysis of transactions and customer data for compliance with OFAC and international sanctions regulations.

Monitored high-risk alerts and escalated potential violations to senior compliance officers.

Ensured adherence to AML policies and performed detailed documentation of investigations and case resolutions.

Collaborated with legal and compliance departments to update sanctions protocols and training materials.

Ensured accuracy in data reporting and maintained confidentiality of sensitive information.

Supported audit and compliance efforts by providing threat assessment documentation and risk analysis.

Compliance/Delegation Oversight Project Manager

Universal Health Care, St. Petersburg, FL

2010-2013

Created, implemented, trained, tracked, investigated, and enforced vendor compliance requirements, including customized training of HIPAA, code of conduct, and regulatory healthcare, for 270 newly identified non-compliant vendors.

Effectively recruited, managed, motivated, and coached employees responsible for HIPAA / regulatory healthcare compliance of 270 FDR (delegated/contracted) vendors.

Leveraged available resources to manage compliance program training and audits, site visits of interrelated deliverables, delegation/business associate agreements, and indicators of non-compliance with FWA, OIG/EPLS, HIPAA training, UM, claims processing, coding, vendor conflicts, complaints, customer service, and credentialing.

Managed/educated vendors and staff in all roles and responsibilities on HIPAA and compliance requirements; and designed streamlined customized processes.

Transition of Care Coordinator

Universal Health Care, St. Petersburg, FL

2009-2010

Conducted phone outreach to Medicare/Medicaid members to facilitate a smooth transition from a healthcare facility to home and verified they received their discharge instructions, medications, and DME.

Arranged necessary services like home health care, physical therapy, or specialist appointments.

Organized and prioritized large volumes of information.

Assisted with tracking metrics like re-admission rates, medication adherence, and patient satisfaction to assess program effectiveness.

TECHNICAL SKILLS

Screening and Case Management Systems (OFAC/AML Tools/CMS)

Microsoft Office 365: Word, Excel, PowerPoint, Outlook, Teams, SharePoint

Adobe Acrobat Pro, Microsoft Teams, Slack, Zoom, JIRA, Power BI, Tableau

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