Operations Manager Project Management

JAMES TELLIER

DIRECTOR OF DISTRIBUTION

Distribution Strategy Strategic Planning Logistics Management

Outcome-oriented professional with 10+ years of experience in the logistics and distribution sector, specializing in optimizing complex supply chains and enhancing operational efficiencies within high-growth environments. Recognized for navigating the challenges of local and global distribution, with a track record of driving significant process improvements. Dynamic leader who consistently delivers superior results by fostering a culture of excellence and innovation. Articulate communicator with the ability to build positive relationships across all organizational levels.

•Manage multiple projects

•Inventory Management

•Team leadership & Mentoring

•Project Management

•Microsoft Office

•Regulatory Requirements

•Change Management

•Performance Monitoring

•Business Requirements

•Risk Mitigation

•Analytical

•Contract Negotiation

•Finance

•Cross-Functional Collaboration

•Optimization Strategies

•Problem solving skills

•E-Commerce

•SOP Development

•Capacity Planning

Technical Skills: PKMS Manhattan Associates (Warehouse Management System), QuickBooks, Lean Six Sigma Green Belt

PROFESSIONAL EXPERIENCE

ADIDAS -SENIOR OPERATIONS MANAGER – Fontana, CA (2019-2023)

Oversaw direct shipment operations to streamline product distribution across two major facilities. Coordinated with engineers, IT, and sales teams to drive the successful transition of the Yeezy brand to SAP in alignment with set time constraints. Administered day-to-day operations within a 1.1M square feet facility, upholding strict adherence to security and process protocols.

Played a pivotal role in the transition from UPS to GXO 3PL through the acquisition of a cutting-edge warehouse equipped with automation technology, culminating in a 60% increase in overall operational productivity.

Orchestrated the creation of a secure, enclosed area for Yeezy products within the warehouse to safeguard against unauthorized access and enhance inventory control.

Conducted quarterly SLA reviews and strategized with 3PL to ensure continuous process enhancements.

Maintained robust communication channels with the corporate office and 3PL partners, facilitating the successful delivery of operational targets and adherence to P&L objectives.

Championed continuous improvement initiatives with the 3PL, fostering a culture of excellence and best practice adoption in operations and supply chain management.

Developed effective strategies with 3PL partners to streamline processes and apply best practices, achieving sustained improvements in service level agreements and key performance indicators.

Real Estate Manager-Self Employed -California (2015-2019)

Managed a portfolio of real estate rentals in Orange County, ensuring consistent revenue and tenant satisfaction. Owned and operated a small-scale laundry business in Los Angeles County, delivering high-quality service and fostering

Under Armour -Director of Operations-Rialto, CA (2010-2015)

Directed the development of a fully automated distribution center, transitioning operations from a third-party logistics provider to an in-house managed facility. Orchestrated the hiring and training of a robust workforce to support continuous operations across multiple shifts, seven days a week. Engaged in the design and strategic implementation of warehouse logistics, from internal layouts to the integration of advanced security systems.

Oversaw a large-scale and multi-phase expansion initiative, utilizing a $110M budget to incrementally increase facility size from 300K to 450K and eventually to an extensive 1.2M square feet.

Aligned with specifications and standards throughout the expansion project as the primary point of contact between Under Armour and external engineers, contractors, and vendors.

Spearheaded the negotiation and acquisition of necessary city permits, overcoming significant equipment delays and staffing challenges to facilitate on-time project completion.

Expanded facility operations to enable global distribution of footwear, accessories, and bulk items, significantly contributing to a notable expansion of the company’s logistical capacities.

Designed and deployed an advanced conveyor system, leading to streamlined outbound operations and enhanced global distribution of bulk items.

Director of 3Pl Operations-Baltimore, MD (2007-2010)

Coordinated logistics operations and distribution processes at two 3PL facilities, driving effective supply chain management and ensuring accountability. Managed communication with international partners to align expectations, forecasts, and operational pipelines. Conducted regular visits to the facilities in the Netherlands and California, each once per quarter, to assess operations and sustain strategic relationships.

Delivered on key performance indicators through timely order fulfillment and efficient inventory management across a 180K square foot facility in San Pedro, CA, and a 25K square foot facility in the Netherlands.

Transitioned the company’s primary 3PL carrier from UPS to a new provider in the Netherlands, overseeing the setup and training processes that delivered improved operational solutions.

Instituted innovative systems and processes, resulting in a boost in productivity and performance metrics.

Facilitated effective communication and technological integrations aimed at amplifying operational capabilities, as a key liaison between IT departments and 3PL entities.

Real estate Manager-California (2023-Present)

Including tenant relations, lease administration, rent collection, and maintenance coordination, ensuring consistent occupancy and profitability

EARLY CAREER HISTORY

DIRECTOR OF FOOTWEAR OPERATIONS

UNDER ARMOUR – BALTIMORE, MD

COMPLIANCE SENIOR MANAGER APPLICATION SUPPORT IT/OUTBOUND MANAGER

UNDER ARMOUR – BALTIMORE, MD

PROFESSIONAL DEVELOPMENT & TRAINING

HOW TO INTERVIEW SEXUAL HARASSMENT OSHA SAFETY LEADERSHIP MANAGEMENT GREEN BELT- LEAN SIX SIGMA

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