Customer Service Human Resources

HERBERT M. DEITELBAUM

**** ****** ****., #*** ******: 818-***-****

Reseda, California 91335 E-mail: **********@*****.***

SUMMARY OF QUALIFICATIONS/ACHIEVEMENTS

CA Licensed Life, Accident and Health Insurance Agent – CA license number 1658706

Human Resources Development – Bachelor of Arts Degree

Insurance Claims/Subrogation – 15+ years

Administrative - 25+ years experience in office administration

Computer/Info. Mgmt/Systems Administration

Proficient in all Microsoft Office applications, including Word, Outlook, Visio, Web/Internet, Excel, Occupational Health Manager, CompWatch, Subro Recovery System, Novell Groupwise, and more

Communication – Strong verbal and written communication skills

Customer Service – Excellent Interpersonal skills

Legal - Nine years experience as a paralegal

Medical - Eight years experience in healthcare environment

WORK EXPERIENCE

February 1 2018 – October 2022 Subrogation Collector

Sequoia Financial Services – Agoura Hills, California

Auto insurance and uninsured motorist collections

February 1 2016 – January 31, 2018 and November 2022 - October 2023 Subrogation Associate

National Commercial Services – Van Nuys, California

Property and casualty insurance subrogation and collections

June 2015 – January 2016 Independent Agent/Account Executive

Aflac – Sherman Oaks, California

Supplemental/Voluntary Employee benefits/Insurance policy sales and service.

November 2013 – February 2015 Financial Services Associate

World Financial Group/Revolution Financial Management – Agoura Hills, CA

Marketing and sales of life insurance, Annuities and other financial services and products,

Recruiting and training new associates.

2001 – 2015 Senior Recovery Analyst

The Rawlings Company – Van Nuys, California Health Insurance Recovery

Health Insurance subrogation and collections, reimbursement, protection of rights of health insurers and collect according to prevailing laws and contract provisions. Work with personal injury and workers’ comp claims. Negotiate settlements with attorneys, insurance adjusters and health plan members.

1996 - 2001 Department Coordinator, Employee Health (Human Resources)

Providence Holy Cross Medical Center - Mission Hills, California

Manage the day-to-day non-medical aspects of Employee Health operation in large hospital. Create and maintain forms. Set appointments and maintain department calendars.

●System Administrator of Occupational Health Management Software Program

Oversee and manage system-wide implementation of software system for tracking Employee Health information. Train other users.

●Member of Safety Committee

Attend weekly Safety Committee meetings as Employee Health Representative. Prepare and present statistical and graphic reports, troubleshoot and make recommendations for policies and procedures for minimizing employee illness and injury and improving loss prevention and follow-up. Serve as charter member of Employee Health/Safety/Infection Control Resource Council. Herbert M. Deitelbaum – Resume, page 2

Work Experience, continued

1994 - 1995 Risk Management Technician

Health Partners of Southern Arizona - Tucson, Arizona

Gather statistical data on employee illness and injuries, maintain database, prepare and present information in statistical and graphic reports to Risk Manager and Hospital Risk Management Committee. Prepare and maintain Risk Management Committee minutes.

1992 - 1994 Unit Coordinator

Tucson Medical Center - Tucson, Arizona

Set up and maintain patient charts, process physician orders, admissions and discharges, order supplies, coordinate patient procedures, floor communication and otherwise manage the needs of various hospital patient units.

1983 - 1991 Paralegal (various positions):

Perform legal research and writing, prepare pleadings and other legal documents, file and retrieve court filings and records, attend depositions and hearings, set up and maintain client and litigation files, intake and interview of new clients, prepare and process discovery requests and responses, review and index business documents for evidence. Prepare and maintain incorporation documents. Database management and report preparation. Compile material from contributors nationwide and edit Employment-at-Will Handbook

Rand & Goodchild, Encino, California - Plaintiff Personal Injury, Workers’ Compensation

Gibson, Dunn & Crutcher, Los Angeles, California - Business Litigation, Corporate, Bankruptcy, Workers’ Compensation

Anderson, McPharlin & Conners, Los Angeles, California - Insurance Defense

Harvey B. Feinman Associates, Tucson, Arizona - Document Analysis and Review, Training

EDUCATION

The Union Institute, Los Angeles, California,

Bachelor of Arts degree - Human Resource Development

Pima Medical Institute, Tucson, Arizona

Certified Health Unit Coordinator

California College of Paralegal Studies, Van Nuys, California

Certified Paralegal, Litigation/Corporations

Also attended: Los Angeles Valley College, Van Nuys, California, Music Major

Penn State University, State College, Pennsylvania, Liberal Arts/Business

California State University, Northridge, California, Sociology

Graduated from Central High School, Philadelphia, PA, Class #233, June 1974

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