Business Analyst Power Bi

Note: A comprehensive resume is available upon request.

Sulafa Arshad

Houston, Texas, US *************@*****.*** 713-***-**** sulafa arshad SUMMARY

Experienced IT and Business Technology professional with 10+ years in application support, data analysis, and system integration, including 7 years specializing in BI, ERP, and data warehousing. Skilled in Agile, Scrum, and Waterfall methodologies with expertise in SQL, ETL workflows, and tools such as SAP ECC, Oracle EDW, MS SQL, and Salesforce CRM. Proficient in Power BI, Tableau, SAP Business Objects, and Excel, with certifications in PMI-PBA, MCSA BI Reporting, Tableau Desktop Specialist, and Azure Fundamentals, Google Data Analytics, Six Sigma Certified Product Owner. EXPERIENCE

Technical Business Analyst (Contract) @ Global Refuge (LIRS) Mar 2024 – Jan 2025

• Led requirements gathering, business process documentation, and modernization of the Immigration & Refugee Information System (IRIS), supporting R&P, VR&P, and Matching Grants programs.

• Created BRDs, user stories, acceptance criteria, and data mapping/migration documentation, while also developing user guides and conducting training for Pre- Case, Pre-Arrival, and Post-Arrival processes.

• Managed test and production environments, resolved support tickets via JIRA, addressed data discrepancies, and assisted in onboarding new Resettlement Agencies into IRIS.

Technical Business Analyst (Contract) @ CompSource Mutual Insurance Company Mar 2022 – June 2023

• Led business analysis across projects (Guidewire upgrade, RCT, T2P, NCCI), collaborating with SMEs, POs, and stakeholders to define requirements, track milestones, and manage dependencies.

• Developed data mapping for EDW migration, validated transformations with Oracle SQL/queries, and maintained BRDs, RDGL checklists, JIRA tasks, Epics, and Features to support agile workflows.

• Designed Power BI wireframes, delivered the NCCI dashboard, and managed cut-over planning, run-book creation, deployments, and production support for smooth system transitions.

BI Consultant (Contract) @ Boxley Group Nov 2021 – Dec 2021

• Facilitated stakeholder sessions to finalize Business Requirements (BRD) and assess project timelines, ensuring alignment with business goals.

• Conducted extensive data analysis and preparation to develop a comprehensive multi-tab HR Dashboard in Power BI, incorporating clustered chart visuals for time- based 'Actual vs Forecast' comparisons across key KPIs such as Revenue, Resources, Cost, and Billing. BI Consultant (Contract) @ Boston Consulting Group June 2021 – July 2021

• Assisted in the migration planning from Tableau to Power BI dashboards as part of the Digital Cockpit Squad for a major BCG client, ensuring a smooth transition and enhanced BI capabilities.

• Designed and delivered wireframes, layouts, and mockups using Miro and MS Power-Mockup while also troubleshooting and optimizing Tableau dashboards, including fixing container issues, alignments, and calculations with Tableau-Prep. BI Reporting (Contract) @ Xallax IT Solutions Mar 2021 – May 2021

• Collaborating with overseas teams in UAE, Saudi Arabia for review of various project requirements.

• Helping Finance/Logistics Teams with the development of Tableau/Power BI reports and dashboards. BI Reporting (Contract) @ Xallax IT Solutions Oct 2014 – Dec 2018

• Developed various reports and dashboards leveraging MS SQL Server, open-source languages (Python / R), and enterprise BI/visualization tools including Tableau, Power BI, SAP Web Intelligence.

• Designed and delivered BI Reports & Dashboards across multiple domains such as HR and Finance (AR/AP), including Billed/Unbilled & Deferred Revenues, Sales Order Lifecycle Dashboard, and Revenue Recognition Reports for Sales teams, ensuring accurate insights and actionable analytics for stakeholders. Business Reporting Analyst (Contract) @ Unigraphics Inc. – Dubai, UAE Mar 2007 – Sep 2012

• Assisted in developing operational, functional, and financial reports for IT, while also supporting HR with resource management, budgeting, employee compensation forecasting, and compliance reporting. EDUCATION

Bachelors in Business Information Systems (BIS) University of Lincoln • London UK • 2002 CERTIFICATES

PMI Professional in Business Analysis (PMI-PBA) MS SQL Server Tableau Desktop Specialist MCSA: BI Reporting Data Analyst Master Azure Fundamentals (AZ-900)

SKILLS

Business Analysis Data Management Prototyping Agile Methodologies Scrum/Kanban Waterfall Change Management User Acceptance Testing Business Intelligence Data Analytics Data Visualization Data Mapping User Guides Creation Backlog Prioritization Sprint Planning & Review Stakeholder Management Salesforce JIRA WebI Azure

Contact this candidate