Sales Associate Customer Engagement

Joelle Palombo

PROFILE

A thorough, committed, and energetic Sales Associate with the experience of 20+ years, seeking an opportunity to utilize expertise to boost sales by improving repeat purchases through suggestive selling, positive approach, sharing product knowledge, strong sales acumen, and customer engagement thorough, committed, highly organized and energetic professional with the experience in management, administrative work, problem solving, planning and optimal assistance.

WORK EXPERIENCE

Sr Advisor, Better Debt Solutions Irvine, CA

West Coast Sales Associate, En-Tranced Inc., Santa Ana, CA Responsible for developing new & existing accounts and close new qualified customers throughout California. Respond to high volume customer requests through store account visits/phone/text/email. Manage a portfolio of 100+ accounts and scheduled and conducted virtual meetings to develop your assigned territory with the goal of increasing sales revenue. Manage E-comm orders. Generated and developed a sales pipeline. Source new opportunities through outbound prospecting strategies. Senior Loan Officer, West One Capital Group, Newport Beach, CA Responsible for effectively communicating to guide clients through the loan process, basic financial analysis to understand clients' creditworthiness, and attention to detail for accurate documentation and compliance with lending laws. Also was responsible for processing and underwriting loans when needed. Attended Real Estate Broker Previews to market our company on a monthly basis to acquire new sales opportunities. General Manager/Training Officer, BJ’s Restaurant Inc., HB, CA Responsible for all day to day operations of the restaurant. Skills include financial management, purchasing and controlling costs, recruiting, hiring, and training great staff, monitoring employee performance, managing safety and security of employees and guests, and marketing

21402 Yarmouth Lane Huntington Beach, CA 92646 949-***-**** *******@*****.***

EDUCATION

Cal State Long Beach, Long Beach, CA

Saddleback College, Mission Viejo, CA

SKILLS

• Strong leadership and team building skills.

• Exceptional organizational and project management skills.

• Excellent communication and interpersonal skills.

• Professional, energetic and self-motivated

• High ethical standards maintained and a priority.

• Problem solver and strong analytical skills

• Strong attention to detail

• Strong relationship management skills

• Knowledge of financial market and credit risk analysis PERSONAL

I am a dynamic sales professional with a proven ability to build strong client relationships, consistently exceeding sales targets through referral, effective lead generation and negotiation skills. I am also a devoted retired fire wife of 28 years to my husband Todd. We have two adult children Alexa (22 yrs old) and my son Kade (18 yrs old). My husband retired from Costa Mesa Fire Department in April 2024 after serving the city of Costa Mesa and surrounding communities for 34 years. REFERENCES

• Laura Stevens, cell 978-***-****, *****@***********.*** CEO/Owner of En-Tranced Inc.- Beverly, Massachusetts

• Kris Somera, cell 623-***-****, ****@*************.*** Director of Operations of Bud Technology, Santa Ana, CA

• Bert Holland, cell 949-***-****, ********@**********.*** Vice President of West One Capital Group, Newport Beach, CA

• Natalie Wilson, cell 949-***-****, *******@**********.*** Regional Vice President of West One Capital Group, Newport Beach, CA

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