Data Entry Office Administrator
Resume:
Eva L. Taylor
Van Nuys, CA *****
***********@*****.***
OBJECTIVE: Self-motivated individual looking to use technical and customer service skills to support co-workers and clients/or patients as an Office Administrator.
SKILLS:
Detail Oriented
35 - 40 WPM
Time Management
Problem Solving
Verbal & Written Communication
EXPERIENCE:
Secretary
Langford Chiropractic
08/2008 - 04/2013
Answered and directed phone calls to appropriate departments using mlti-line system.
Composed and sent out emails, memos and other correspodence as needed.
Filed documents, shredded sensitive paperwork, scanned information into computers and troubleshooting.
Maintained physical and digital files to ensure accurate record-keeping.
Prepared and distributed transaction status reports.
Data entry, typed receipts, processed outgoing mail, utilized FedEx, UPS, USPS and took Inventory.
Knowledge of front & back office, Processed Health Insurance claims.
Verified EOB's of Health Insurance coverage including HMO & PPO plans, in/or out of network, co-pay/office visit and deductibles; owed/met/out of pocket.
Receptionist / Office Administrator
Escrow's Inc.
02/2003 - 08/2008
Handled a busy phone system, employed excellent phone etiquette and left callers with a favorable impression.
Provided information on properties and services offered.
Data entry, draft and sent professional emails on behalf of the company.
Sorted and distributed mail, packages and faxes to appropriate recipients.
Conducted research and gathered information as requested.
Prepared documents, reports and presentations.
Troubleshooting all minor technical issues or escalated to IT personnel for resolve. .
Awareness of legal and regulatory requirements.
Data Entry
Pasadena Billing Associates
01/2001.- 02/2003
Prepared outgoing mail/correspondence letters.
Completed all assigned data entry requests and tasks within required timeframes while maintaining a high level of quality.
Organized, scanned and filed all office paperwork.
Consistently maintained a 99% accuracy rate while entering large volumes of data into database, resulting in improved data quality and increased efficiency.
Knowledge in Health Insurance Claim Forms including ICD9 and CPT coding.
Verified data by comparing to data source documents, correcting errors and updating information.
Removed all data duplicates to ensure database remained clean.
EDUCATION:
Bryman College
Medical Assistant - Graduate of 2000
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