Electronic engineer

Karriem King

Raleigh, NC 929-***-**** *******.****@*****.*** github.com/karriem-king

Summary

Versatile Electronics & IT Technician with a B.S. in Electronic Engineering Technology and experience spanning electronics repair, IT troubleshooting, and front-end systems. Skilled in integrating AI tools for diagnostics and workflow optimization. Strong cross-functional expertise across hardware, software, and customer support.

Skills

Electronics & IT Support Mobile Device Repair Front-End Support AI Diagnostic Tools Networking Customer Training

Experience

uBreakiFix – Remote Repair Technician Jan 2025 – Present

- Diagnosed and repaired mobile devices for Asurion clients with rapid turnaround.

- Introduced AI-based tracking methods to improve repair documentation efficiency.

- Delivered customer-focused service, ensuring quality and compliance with OEM standards. Sunstates Security – Security Officer/Rover Jan 2023 – Aug 2024

- Operated and monitored digital security dashboards.

- Supported IT infrastructure, troubleshooting both software and hardware. Nerds To Go – Residential Technician Mar 2021 – Mar 2022

- Provided onsite IT support, electronics repair, and networking solutions.

- Simplified complex IT concepts for clients, improving user experience. Tetris (Amazon) – Wiring Skid Technician May 2018 – Mar 2021

- Built and wired process control skids, collaborating with engineers to integrate control software. AT&T; – Wire/Installation Technician Jan 2016 – May 2018

- Installed and maintained telecom networks including fiber optics and copper systems. Education

ECPI University – B.S. Electronic Engineering Technology (2016) Certifications & Training

Apple, Samsung, Google, Asurion OEM Certifications OSHA 10 Certified Projects

Developed internal dashboards to streamline repair tracking and reporting, integrating AI-driven diagnostics to reduce errors.

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