Data Entry Administrative Assistant
Resume:
Elizabeth Gay
Eager to work and provide the best service
Santa Clarita, CA 91390
************@*****.***
Professional Summary
Hello, thank you for taking the time to read. I have experience in many fields. I would love to work with a company I can grow with and make a great team together. I have done care giving alone for 10 Plus years and greatly enjoy helping seniors and others. My experiences are in the office doing such duties as: collections, book keeping, auditing, office manager, administrative assistant, data entry, medical billing and coding, dental front end, medical receptionist, etc. i have great experience in all Microsoft programs as well as SAP programs. I pride myself in being flexible with a place I work for and thoroughly enjoy the work I do.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Data entry
Legal Document Management-Santa Clarita, CA
September 2022 to June 2025
Input data and follow up on requests from attorneys offices Record and submit data everyday
Make numerous customer service calls
Follow up on leads
Handle email and faxes multiple times a day
Communicate with various attorney offices and medical centers handle accounting measures
keep track and update orders in collections
collect payments
make outgoing calls to collect debts
make calls and emails to inquire about insurance data update insurance carriers and employment and legal cases for different orders proficient in microsoft excel
draft petitions
set up files for court
directly work for owner of company on special tasks clerically collections department
book keeping
auditing
log payments and follow up
Dental Assistant/Receptionist
SMILE DENTAL GROUP-Pasadena, CA
January 2020 to February 2021
Take calls
Receive faxes
Filing
Set appointments
Reminder appts for patients
Check guests in
Keep daily log
Take payment
Verify insurance
Respond and send out emails as necessary
Assist with x rays if needed
Attend to dentist’s requests as needed
Work with dental computer software daily
Medical Staff Coordinator
Kaiser Permanente-Panorama City, CA
February 2017 to September 2020
Experience with the following
• MD staff application
• Initiate and accomplish the completion of health plan, Medicare and Medicaid applications for the provider group.
• Manage process and documentation of re-accreditation in accordance with NCQA standards.
• Lead all training activity for HIPAA in addition to developing and maintaining policies and procedures, resulting in increase operational efficiency.
• Maintain standards and processes for re-credentialing data ensuring database integrity, compliance with CMS and JCAHO regulatory bodies.
• Implement influenza vaccination tracking process of medical staff to ensure CMS compliance.
• Audit patient census vs. physician billing, review physician billing for CPT and ICD-9 compliance before releasing to billing company.
• Process physician applications in accordance with JCAHO regulations.
• Team lead for JCAHO survey coordination and physician-relate performance activities.
• Process new member applications and biennial re-credentialing according to NCQA requirements.
• Control patient record management with sensitivity to confidentiality and adherence to HIPAA.
• Maintain numerous physician information data banks that affect patient admissions and treatments, surgery scheduling and reimbursement.
Caregiver and Med Tech
In home and facilities-Santa Clarita, CA
January 2009 to February 2020
Respite care
Alzheimer’s care
Dementia care
ADLs
Hygiene and sanitary
Medication reminders
Hoyer lift and gait belt assistance
Companionship
I have my bls and cpr license as well and my HHA
Custodian
Lockheed Martin-Palmdale, CA
October 2016 to January 2017
Clean bathrooms
Sanitize bathrooms
Keep bathrooms and break rooms stocked
Vacuum office spaces and meeting areas
Buff and shine floors as needed
Organize and tend to areas needing attention
Handle all trash for offices and bathrooms,break rooms Follow daily plan of objectives to keep facilities clean and neat as possible Report to supervisor for any changes
Mop floors
Sweep floors
Keep meeting rooms neat and tidy
Patient Coordinator/Receptionist
Henry Mayo Newhall Hospital-Valencia, CA
November 2013 to September 2016
• Developing and coordinating care programs
• Expediting communication between medical staff and patients
• Preparing public relations information
• Organizing and maintaining human resources
• Handling patient case management
• Recruiting and training staff
• Creating work schedules
• Developing patient goals
• Developing departmental goals
• Maintaining patient confidentiality and quality care
• Ensuring that policies and procedures are followed
• Receptionist duties included greeting patients and family and re directing them as needed
• Light filing and paperwork
• Report to supervisor
• Hospitality
Education
Medical Billing & Coding (certificate)
Northwest College Glendale-Glendale, CA
March 2020 to February 2021
High school (High school diploma)
Golden oak-Newhall, CA
June 2011 to August 2011
Bachelor's degree
Skills
• Labeling
• State healthcare regulations
• Forklift certification (2 years)
• Outpatient
• Cooking
• CPR
• Pet care
• Sales (3 years)
• Google Drive
• Interviewing
• Outbound calling
• Record keeping
• Electronic health records (EHR) management
• Accounting systems
• Data reporting
• Accounting
• Dementia Care
• Customer support
• Hospice care
• Word processing
• Inventory control
• Data sorting
• Microsoft Access
• Data cleaning
• Managing healthcare operations budgets
• Writing skills
• Technical Proficiency
• Inpatient
• Bank Secrecy Act (3 years)
• Sales experience within tech
• 5G
• Overseeing training
• Payroll
• Working with geriatric patients
• Handling customer inquiries
• Safety regulations
• Time management
• Alzheimer's Care
• Sales management systems proficiency
• Payroll processing
• Behavior analysis
• Accounting and finance experience
• Dentrix
• Google Docs
• Conflict resolution (5 years)
• Time & attendance systems
• Windows
• Communication skills
• Clinic experience
• Customer retention
• Typing (10+ years)
• Achieving HIPAA compliance
• Analysis skills
• EMR systems
• Gross profit margin tracking
• HR sourcing
• Filing
• Employment & labor law
• Customer acquisition
• Clerical experience
• Regulatory compliance
• Business development
• Computer networking
• Staff scheduling
• Anatomy Knowledge
• HCPCS
• Working with people with disabilities
• Medical Office Experience
• QuickBooks
• Greeting customers
• Written communication
• Medical Receptionist
• Managed care
• Microsoft Outlook (3 years)
• Paychex
• Maintaining patient confidentiality
• Health information management
• 10 key typing
• CPT Coding
• Auditing
• Lead generation
• Process improvement
• ICD-9
• Attention to detail
• Data interpretation
• Homeowners insurance knowledge
• Managing patient records
• Healthcare team management
• Valuation
• Quality Assurance
• Revenue cycle management (1 year)
• Computer operation
• Policy & process development
• Accounting software
• Spreadsheet charts
• ICD coding
• Physiology knowledge
• Workers' compensation
• Meal preparation
• Candidate sourcing
• Research
• Accounts receivable
• Microsoft Word
• Financial record maintenance
• Customer relationship management (5 years)
• Math
• Printing
• Square (POS)
• Cleaning
• IT experience within healthcare
• Skilled nursing facility experience
• Staff development
• Medicare
• Documentation review
• Contracts
• Team management
• Improving operational efficiency
• Active listening (10+ years)
• Workflow management (operations management method)
• Interpersonal skills
• Data Entry
• Customer service (10+ years)
• DRG
• Talent acquisition platforms
• Transcription
• Productivity software
• Behavioral disorders support
• Vital signs
• Patient care
• Medical collection
• 10 key calculator
• Microsoft Excel
• Performance evaluation
• Supervising experience
• Spreadsheet filtering
• Hospital experience (2 years)
• AI
• Staffing management
• HR legal compliance
• Animal restraint
• Dental Receptionist
• Maintaining an organized workspace
• Achieving sales targets
• Social media management (10+ years)
• Payroll management
• Account management
• Social media platforms
• Geriatrics
• Logistics
• Caregiving
Certifications and Licenses
Certified Forklift Operator
April 2015 to Present
Medical Coding Certification
AED Certification
Medical Billing Certification
First Aid Certification
BLS Certification
CPR Certification
Certified Coding Specialist
Certified Professional Coder
Contact this candidate