Norberto Lozano
Brand Manager / Property Manager / Accounts Receivable Specialist
Contact
***********@*****.***
Objective
Proven hands-on Manager with exceptional capacity for customer and account relationship management, retention and growth. Expert entrepreneurial skills in communications, financial management and record keeping.
Education
BA, Harper College
Fashion Design/
Business Administration
August 2013 – June 2017
Graduated with Honors
Studied fashion trends, retail management and marketing strategies
Skills
Leadership
Accounting
Bilingual
Apparel Design
Pattern Making/Garment Construction
Sales Strategy
Brand Development
Supply Chain Logistics
Customer Relationship Management
Adobe Studio
Data entry specialist
Experience
Shift Monitor • Case Manager • Salvation Army •
March 2025 – Current
CRM Salesforce for data entry of sensitive information
Case Workers Certification
Call clients and shelters to accurately place homeless families or women with children in need into shelter that accommodate family specific needs
Communicating with client constantly to accurately dispatch transportation to safely pick up and drop off client in to shelter
Front desk Reception / Data Entry Specialist
Clothing Brand Owner • GudasL, LLC
June 2020 – Current
Launched and managed successful online clothing brand, generating 1st year profit of $10,000. Growing annual profit by an average of 10% with a 15% average growth of annual sales
Designed and executed social media marketing campaigns, boosting social media following by 30% and online sales by 25%
Sourced and managed relations with over 15 suppliers to ensure product quality and reliability
Currently leads aesthetic vision, design and creation of all men’s products including jeans, polo’s, jackets and accessories
Coordinate garment construction, collaborate with manufacturing teams for fabric sourcing and identifying opportunities to reduce production costs
Create CADs, sketch designs and develop presentation boards for concept evaluation and design production with manufacturing teams
Accounts Receivable Specialist • Trendler, INC
January 2016 – February 2019
Managed accounts receivable portfolio of $2 million, consistently maintaining a 94% collection rate through proactive communication and strategic payment plans
Assistant Property Manager • Home River Group Management
January 2020 – March 2023
Coordinated all property management, maintenance, development and construction activities associated with the daily operations of the property
Reported property income, billed monthly charges and utilities while collecting and maintaining zero delinquency
Store Manager • DTLR, INC
March 2023 – December 2024
Developed opening and closing procedures, as well as daily store operations including cash handling, inventory count, deposits, crisis management, and shift procedures to improve overall efficiency. Resulting in 30% increase in daily sales
Consistently screened, interviewed, hired and trained associates to maintain a healthy work load balance for 12-14 associates
Developed and trained “sales script” for associates to better maximize their ability to close a sale, maximize product availability and overall conversion resulting in 20% growth in annual sales
Increased annual sales by 20% through strategic marketing initiatives and staff development. Resulting in monthly bonuses for the full time staff, 19 out of 19 months as Store Manager