Incident Response It Operations

DAVID WHITE

Phenix City, AL ***** 386-***-**** ***********@*****.*** GitHub

Detail-oriented and technically adept professional with hands-on experience maintaining complex mechanical, electronic, and digital systems. Proven ability to analyze problems, follow structured procedures, and support mission-critical operations. Strong foundation in troubleshooting, system maintenance, and technical documentation, now transitioning into cybersecurity and IT operations.

SKILLS AND QUALIFICATIONS

Threat identification Malware analysis Vulnerability scanning Incident response SIEM IDS/IPS Risk analysis Access control Authentication methods Encryption standards Secure protocols Risk mitigation CIA triad Compliance frameworks Subnetting TCP/IP DNS DHCP Routing & switching Wireless technologies Firewalls

Operating Systems: Windows 11, Mac OSX, Ubuntu, Android/iOS, Windows Server

Software: VMware, Adobe Acrobat, Microsoft Office (All apps), Exchange, VPN (connect tunnel, sonic wall, Windows built-in) Various applications

Support Tools: Packet Tracer, Remote support (Bomgar, TeamViewer, LogMeIn), Antivirus (Sophos, ESET, Malwarebytes) Ticketing systems (Ice, BMC Track-It, Smart service desk), Active Directory

Hardware: iMac, MacBook Pro, MacBook Air, iPhone, iPad, Android/Samsung phones and tablets, Windows laptops, Windows Desktops, desktop printers, laser jet and inkjet printers, 3D printing

TECHNICAL TRAINING AND EDUCATION

Cyber Warrior Program, My Computer Career 10/2025

Certified: CompTIA A+, Network+, Security+

Over 400 classroom hours of technical lectures and hands-on labs

oMonitored backups, antivirus status, shared storage, and network activity; adjusted equipment and settings as needed.

oImplemented system security and server configurations; provided IT support and planned end-user setups.

oAnalyzed and recommended system layouts and hardware modifications.

oGenerated and validated security algorithms for software, firmware, and hardware.

oSimulated incident response by gathering user data and escalating to appropriate teams.

oPrioritized tasks based on business and user needs.

oApplied knowledge of TCP/IP, DHCP, routers, and switches to maintain network connectivity.

Cybersecurity and Information Assurance, Western Governors University 6/2024 – 12/2024

CyberSecurity Bootcamp, Auburn University 1/2024 – 6/2024

PROFESSIONAL EXPERIENCE

Aircraft Mechanic, Pratt and Whitney - Columbus, GA 12/2023 – Present

oInspected and diagnosed faults in mechanical and electronic aircraft systems.

oInterpreted technical documentation and ensured work complied with operational standards.

oConducted safety checks and documentation aligned with strict protocols.

Engineer, Hornbeck Offshore - Covington, LA 12/2021 – 12/2023

oMonitored and tested engines and electrical equipment onboard vessels.

oMaintained system readiness and assisted in diagnostics and repairs.

oEnforced equipment and environmental compliance protocols.

Engineering Tech ll, Leidos Inc. - Virginia Beach, VA 9/2020 – 12/2021

oRepaired and tested electronic components using technical schematics and diagnostic tools.

oOperated standard and specialized test equipment to analyze performance.

oInterpreted circuit diagrams and applied knowledge of electronic systems.

Machinery Repairman, US Navy - Norfolk, VA; Yokosuka, Japan 10/2014 – 12/2019

oFabricated and repaired precision components using advanced tools and blueprint interpretation.

oApplied mathematical and spatial reasoning in manual machining processes.

oDiagnosed mechanical issues with a focus on procedural accuracy and safety.

Contact this candidate