April Hermsen
*** * ******* **, **** City, WI *3807 608-***-**** ************@*****.***
Objective
Dedicated and diligent employee with 12+ years of experience in reviewing patient referrals, verifying insurance agencies, accounting, and answering incoming calls. Proven expertise in coordinating authorizations with healthcare providers, communicating with patients and families, validating insurance coverage, and providing excellent customer service in all fields whether it’s accounting or healthcare.
Education
Associate’s Degree in Accounting, PURDUE UNIVERSITY, Davenport, IA
Skills & Abilities
QuickBooks, Strong Microsoft Computer Skill Set, Interpersonal and Teamwork Skills, Customer Service,
Analysis Skills, Effective Verbal and Written Communication Skills, Adaptability & Driven
Experience
BILL’S PLUMBING & HEATING, LLC/ACCOUNTANT – PLATTEVILLE, WI 5/2024 – PRESENT
Position: 100% in Office
· Answers phones and walk-ins with customers
· Works very well with QuickBooks and Microsoft Programs
· Reconcile various balance sheet accounts to the General Ledger
· Perform all month-end closings: Reconcile accounts assigned, ensure general ledger balances agree with subsidiary ledger and/or support, Prepare, review and post journal entries, and analyze, investigate, and resolve material variances, as required.
· Bi-weekly Payroll along with paying all State and Federal Taxes, Withholding, along with processing all quarterly state and federal returns
· Manage prepaid assets, calculating sales tax and ensure timely filing of all Sales and Use Tax Returns
· Manage and reconcile monthly invoices Payables & Receivables
· Monitor and analyze work order variances; diagnose causes of production (work order) variances; troubleshoot and correct any discrepancies
· Manage daily and monthly credit card usage/machine
REFERRAL SPECIALIST/SOCIAL WORKER MARQUARDT MANAGEMENT (SAINT DOMINIC VILLA) – HAZEL GREEN, WI 1/2022 – 03/2024
Position: 80% In-Office and 20%Work from Home
· Review patient referrals from hospitals and/or other facilities
· Review insurance to verify if we are contracted with that agency
·Prepare marketing techniques to help promote the facility and facilitate those techniques to the public
· Answer any and all incoming calls regarding admissions and/or Social Worker Questions
· Assist with any assistance on the floor (answer call lights, assist with feeding and distributing of meals, etc.)
· Assist the family’s/residents with applying for Medicaid
· Attend and assist with Guardianship hearings
· Social Worker - PASSR’s, NOMNC’s, ABN’s, resident concerns, Care Conferences, MDS’, UDS’ Care Plans, etc.
· Assist the Administrator with billings and other management work for the facility
SHIPPING OFFICE ASSISTANT GONDOLA TRAIN – POTOSI, WI 04/2021 – 12/2021 Position: 100% In-Office
· Supports main accountant with accounts payable, payroll, accounts receivable, assist/collaborate with ISO Auditing, and HR assistance.
· Supports other office staff with invoicing of products coming/going
· Assist with other office duties such as processing the mail, preparing copies/scans
· Works on daily shipments (prepare all the paperwork for the product to be shipped out)
· “Check in” daily shipments that came in
TRUST ADMINISTRATIVE ASSOCIATE FIRST COMMUNITY TRUST – DUBUQUE, IA 03/2020 - 04/2021
Position: 100% Work from Home
· Supports Trust Officers/Administrators in servicing accounts and responding to their requests, which could be to prepare new account paperwork, change in services, charity/distribution requests, meet with clients to sign paperwork
· Assist with any office duties, which include answering phones, process mail, prepare copies/scans, order office supplies, etc.
ACCOUNTANT/DATA ANALYST WHITE HILL CHEESE – SHULLSBURG, WI 06/2019 – 02/2020
Position: 100% In-Office
· Prepare assets, liability, and capital account entries by compiling and analyzing account information
· Document financial transactions by entering account information
· Summarize current financial status by collecting information, preparing balance sheets, profit and loss statement and other reports
· Verify, allocate, post, and reconcile transactions
· Prepare and analyze daily inventory
· Prepare and support month-end and year-end close process
TRUCK SALES AUDITOR/ACCOUNTS RECEIVABLE CLERK TRUCK COUNTRY – DUBUQUE, IA 12/2017-06/2020
Position: 100% In-Office
· Accounts Receivable Clerk: Process standard Accounts Receivable transactions for customers including servicing client accounts, accepting payments, managing customer accounts, cashing checks, balancing monthly accounts, and correcting customer discrepancies.
· Provided other miscellaneous office duties: faxing, filing, scanning, mail etc.
· Truck Sales Auditor: prepared weekly/monthly reporting for sales commissions & bonuses, review prepared truck deals for discrepancies, work closely with each location regarding each truck deal all while providing close attention to detail to the policies and procedures of the duties of an auditor. Transferred, allocated and reallocated trucks and or trailers, which included cost of truck, taxes and other miscellaneous costs related to the truck or trailer.