Customer Service Food

Keana Hall

Winter Park, FL *****

***********@*****.***

+1-352-***-****

Professional Summary

Motivated and adaptable professional with 6+ years of experience across customer service, food service, security, education, and facility operations. Proven ability to work independently and in fast-paced team environments. Skilled in communication, organization, and problem-solving. Ready to bring dedication and positivity to a new opportunity with room to grow. Willing to relocate: Anywhere

Work Experience

Park Services Attendant

Park Services – Universal Orlando Resort-Orlando, FL February 2025 to April 2025

- Maintain cleanliness of public areas including trails, restrooms, and picnic spots.

- Ensure guest safety and satisfaction through proactive sanitation and hazard removal.

- Perform graffiti removal, trash pickup, and general facility upkeep. Teacher Aide

E&C Early Learning Academy-Gainesville, FL

March 2024 to August 2024

- Supported learning, development, and well-being of young children.

- Prepared engaging age-appropriate lessons and activities.

- Maintained a safe and positive classroom environment. Intern

Community Weatherization Coalition-Gainesville, FL August 2023 to November 2023

- Managed inventory and restocked tune-up kits.

- Created follow-up reports, supported outreach events, and updated digital content.

- Helped with recruitment of clients and volunteers for energy programs. Cashier

Circle K-Alachua, FL

March 2023 to July 2023

- Provided excellent customer service and handled transactions.

- Maintained cleanliness of store and restocked items.

- Assisted customers in finding products.

Warehouse Worker

Amazon-Gainesville, FL

November 2022 to April 2023

- Picked, packed, and stowed customer orders.

- Ensured timely and accurate shipments.

- Maintained safety and efficiency in a fast-paced warehouse setting. Team Leader

Pollo Tropical-Gainesville, FL

January 2021 to December 2022

- Supervised shifts, managed inventory, and led team meetings.

- Handled customer complaints and ensured high service standards.

- Trained new employees and maintained kitchen safety procedures. Correctional Officer

Marion Correctional Institution-Ocala, FL

January 2020 to December 2021

- Maintained order and safety within the facility.

- Conducted audits, checks, and emergency response.

- Followed strict procedures and security protocols. Cashier

Walmart-Ocala, FL

July 2018 to March 2021

- Processed customer transactions quickly and accurately.

- Maintained a clean work area and assisted in customer inquiries. Education

High School Diploma

Westport High School-Ocala, FL

Show Production (B.S.)

Full Sail University-Winter Park, FL

Skills

• Microsoft Office

• Working with people with autism

• Swimming

• Heavy lifting (9 years)

• Daycare

• Filming

• Meal preparation

• Editing

• Microsoft Outlook

• Photo editing

• Social media management

• Public speaking (3 years)

• Negotiation

• Communication & Conflict Resolution

• Clerical experience

• Food service

• Product demos (1 year)

• Microsoft Word

• Canva

• Custodial experience

• Computer skills

• Attention to detail

• CRM software

• Lesson planning

• First aid

• Word processing

• English

• Video editing

• Google Docs

• Adobe Photoshop

• Box truck (2 years)

• Cashiering

• TypeScript

• Efficiency

• Janitorial experience

• Pet care

• Quick service & fast food restaurant

• Events management

• Leadership & Team Supervision

• Leadership

• Customer service

• Guest relations

• Microsoft Office & Data Entry

• Administrative experience

• Stocking

• POS

• Infant care

• Food production

• Sports

• Porter experience

• Teamwork (10+ years)

• Phone etiquette

• Food preparation

• Photography

• Order picking

• Cleaning & Sanitation

• Customer relationship management (1 year)

• Adobe Premiere

• OSHA (5 years)

• Remote Utilities

• Social media marketing

• Dancing

• Food safety

• Inventory & Warehouse Operations

• Casual dining experience

• Organizational skills

• Communication skills

• Cash handling

• Customer Service & Cash Handling

• Writing skills

• Public relations

• Front desk

• Time management

• Adobe After Effects

• Computer literacy

• Event marketing

• Guest services

• Office experience

• GPS

• Preschool experience

• Windows

Certifications and Licenses

Infant & Toddler Certification

Food Handler Certification

Educator License with Stipulations

ServSafe

CPR Certification

First Aid Certification

AED Certification

Driver's License

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