Technology Specialist Network Engineer

Location:

Annville, PA, 17003

Salary:

100K

Posted:

October 18, 2025

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Resume:

Personal Information:

Ralph Francis Eherts US Citizen by birth

Email: ***********@***.*** Cell: 551-***-****

Address: *** ******* *****, ********, ** 17003

Education:

Master of Science: Rensselaer Polytechnic Institute; Troy, New York; 1980

Bachelor of Science: State University of New York; Syracuse, New York; 1974

Cloud Services Portfolio to be evaluated during Interview Process

Azure OpenAI Service resources and Azure AI services

https://oai.azure.com/resource/overview?mode=resources&tid=fb547e50-4093-43be-b6ba-88d8c2ab54da

Azure AI Foundry projects

https://oai.azure.com/resource/overview?mode=resources&tid=fb547e50-4093-43be-b6ba-88d8c2ab54da

Azure AI Foundry Azure OpenAI Service Chat playground

https://oai.azure.com/resource/playground?wsid=/subscriptions/6e0270fa-55c9-4193-a0c0-d906a34679c4/resourceGroups/OpenAI01/providers/Microsoft.CognitiveServices/accounts/RFE&tid=fb547e50-4093-43be-b6ba-88d8c2ab54da&deploymentId=/subscriptions/6e0270fa-55c9-4193-a0c0-d906a34679c4/resourceGroups/OpenAI01/providers/Microsoft.CognitiveServices/accounts/RFE/deployments/gpt-4o

GitHub Copilot

https://github.com/

Power Platform Copilot

https://admin.powerplatform.microsoft.com/copilot?l=en-US

Power Platform Admin Center

https://admin.powerplatform.microsoft.com/home?l=en-US

Power Apps Maker Portal

https://make.powerapps.com/environments/d784bbf4-cd95-e901-9260-ead497042b0d/home?utm_source=office&utm_medium=app_launcher&utm_campaign=office_referrals

Power Automate Maker Portal

https://make.powerautomate.com/environments/4d21de3b-7cda-41f1-9779-579e606d512a/home?auth_upn=*******@*****.***********.***&utm_source=office&utm_medium=app_launcher&utm_campaign=office_referrals

Power Pages Maker Portal

https://make.powerpages.microsoft.com/environments/d784bbf4-cd95-e901-9260-ead497042b0d/portals/home

Power BI Home

https://app.powerbi.com/home?tenant=4c3e3252-6890-4b1a-b864-978d29b9106e&experience=power-bi

Power Apps AI Builder

https://make.powerapps.com/environment/d784bbf4-cd95-e901-9260-ead497042b0d/aibuilder/hub?q=AI+Builder

Dynamics 365 Business Central

https://businesscentral.dynamics.com/?redirectedFromSignup=1&signupContext=%7B%22name%22%3A%22viral%22%7D&ScenarioId=Signup

Microsoft Certifications Portfolio:

To verify certifications please browse to:

https://learn.microsoft.com/en-us/users/ralpheherts-8077/transcript/d8e1muxgwy13m5o

Recent Microsoft Certifications

Microsoft Certified: Azure Fundamentals September 3, 2021

Certification Number: H957-2113

Microsoft Certified: Azure Administrator Associate August 13, 2021

Microsoft 365 Certified: Fundamentals July 7, 2021

Microsoft Certified: Power Platform Fundamentals (PL-900) June 19, 2021

32 Previous Microsoft Certifications

Windows Azure Certifications

Microsoft® Certified Solutions Developer Azure Solutions Architect

Microsoft® Certified Solutions Developer App Builder (*Charter)

Microsoft® Certified Technology Specialist Developing Microsoft Azure Solutions

Microsoft® Certified Technology Specialist Architecting Microsoft Azure Solutions

Microsoft® Certified Technology Specialist Implementing Microsoft Azure Infrastructure Solutions

Network Engineering Certifications Office 365

Microsoft® Certified Solutions Expert Cloud Platform and Infrastructure (*Charter)

Microsoft® Certified Solutions Expert Productivity (*Charter)

Microsoft® Certified Solutions Associate Office 365 (Exchange 2013)

Microsoft® Certified Solutions Expert Messaging (Exchange 2013)

MS Project Server 2013 Certifications

Microsoft® Certified Technology Specialist Managing Projects with Microsoft Project 2013

Microsoft® Certified Technology Specialist Managing Project and Portfolios with Project Server 2013

SharePoint Certifications

Microsoft Certified Solutions Developer SharePoint 2013 Applications

Microsoft® Certified Solutions Expert SharePoint 2013

Microsoft® Certified Technology Specialist SharePoint 2010 Configuration

Microsoft® Certified Technology Specialist Microsoft Office SharePoint Server 2007, Application Development

Microsoft® Certified Technology Specialist Microsoft Office SharePoint Server 2007, Configuration

Application Development Using Visual Studio Certifications

Microsoft Certified Solutions Developer Web Applications (HTML5, CSS, JavaScript, Angular, Knockout)

Microsoft Certified Solutions Developer Windows Store Apps Using HTML5

Microsoft Specialist Programming in HTML5 with JavaScript and CSS3

Microsoft Certified Solution Developer Microsoft .NET

Microsoft Certified Solution Developer Visual Basic 6.0

Microsoft Certified Application Developer Microsoft .NET

SQL Server Certifications

Microsoft® Certified Technology Specialist Microsoft SQL Server 2005, Business Intelligence

Microsoft® Certified Technology Specialist SQL Server 2005

Microsoft Certified Database Administrator Microsoft SQL Server 2000

Dynamics CRM Certifications

Microsoft® Certified Technology Specialist Microsoft Dynamics CRM 2013Application

Microsoft® Certified Technology Specialist Microsoft Dynamics CRM 2013 Deployment

Microsoft® Certified Technology Specialist Dynamics CRM 2013 Customization and Configuration

Microsoft® Certified Technology Specialist Extending Microsoft Dynamics CRM 2013

Network Engineering Certifications On Premise

Microsoft® Certified Technology Specialist Windows Server 2008 Active Directory, Configuration

Microsoft® Certified Technology Specialist BizTalk Server 2006, Custom Applications

Microsoft Certified Systems Engineer Windows 2000

Chronological IT Experience:

MSDN Learning November 2024 to present

A self-imposed sabbatical to read and understand generative IT, natural language processing, machine learning, Github Copilot, Microsoft 365 Applications Copilot, Azure IT Services OpenAI, ChatGPT, Azure AI Foundry and Azure Fabric.

2025 to 2016 Remote M365 and Azure Coud with Power Platform with DCRM

Remote Department of Mental Health, Los Angeles CA August 2024 – November 2024

Power Platform Infrastructure Architect, Administrator and Developer, DCRM Finance and Operations & MS Dynamics Business Central Modules GitHub Copilot

Utilized the COE Starter tool in adopting and supporting Microsoft Power Platform, with a focus on Power Apps and Power Automate, and Power Pages/PowerApps-Portal.

Architected a Power Platform integration with Dynamics 3665 Finance and Operations and SharePoint365 with the Department of Mental Health (DMH). Utilized the PPAC and LCS to create virtual table and dual write capabilities using Dynamics F&O Business and Data Events to a combined Dataverse solution. Migrated the Dataverse tables to an Azure Data Lake with a corresponding Azure Synapse linkage to an SQL server database and SharePoint365. Leveraged the Power Platform no code, less code environment to automate and create business processes in an efficient, cost minimized, rapid and scalable manner. The following objects were utilized in this endeavor: Dataverse, Model-driven apps, canvas apps, power pages (new power portal), Power Automate (new MS Flow), Power Virtual Agents (chatbots), Power BI and AI Builder.

Integrated Power Apps with Microsoft cloud services such as, Outlook, SharePoint, OneDrive and MS Teams using connectors, server-side C# code or client-side JavaScript.

Remote Zeus Fire and Security April 2024 – August 2024

Power Platform Infrastructure Architect, Administrator and Developer, GitHub Copilot

Utilized the COE Starter tool in adopting and supporting Microsoft Power Platform and SharePoint 365, with a focus on Power Apps and Power Automate, and Power Pages/PowerApps-Portal.

Documenting, reviewing and modifying 20-30 legacy Power Platform solutions. These legacy applications had no previous documentation of any kind as the previous developer had left the company on a less than positive note.

Leveraged the Power Platform no code, less code environment to automate and create business processes in an efficient, cost minimized, rapid and scalable manner. The following objects were utilized in this endeavor: Dataverse, Model-driven apps, canvas apps, power pages (new power portal), Power Automate (new MS Flow), Power Virtual Agents (chatbots), Power BI and AI Builder. Wireframing and prototyping utilized using Adobe XD.

Integrated Power Apps with Microsoft cloud services such as, Outlook, SharePoint, OneDrive and MS Teams using connectors, server-side C# code or client-side JavaScript.

Remote Impulse Space July 2023 – April 2024

Power Platform Infrastructure Engineer DCRM Supply Chain Management Mobile Point of Sale with SharePoint 365, GitHub Copilot

Utilized the COE Starter tool in adopting and supporting Microsoft Power Platform, with a focus on Power Apps and Power Automate, and Power Pages/PowerApps-Portal. Utilized Portals and Power Virtual Agents to generate over 100% ROI with the DCRM Marketing module. Provided power platform training, established key protocol training, and established performance guidelines. Configured MS Teams per Power Platform environment for users, makers and admins. Created custom connectors using REST API’s.

Augmented default (out of box) application features using Plugins, Custom Workflows, JavaScript (mainly jQuery for browser compatibility), Custom Web Apps, Console Apps and Power Fx.

Integrated Power Apps with Microsoft cloud services such as, Outlook, SharePoint, OneDrive, MS Teams and DCRM Supply Chain Management using connectors, server-side C# code or client-side JavaScript.

Remote Scicom Enterprise Performance Management Jan 2023 - June 2023

Power Platform Infrastructure Engineer DCRM Project Automation Mobile Point of Sale with SharePoint365.

Utilized the COE Starter tool in adopting and supporting Microsoft Power Platform, with a focus on Power Apps and Power Automate, and Power Pages/PowerApps-Portal.

Utilized Portals and Power Virtual Agents to generate a 100% ROI with the DCRM Marketing module.

Provided power platform training, established key protocol training, and established performance guidelines.

Configured MS Teams per Power Platform environment for users, makers and admins.

Created custom connectors using REST API’s.

Augmented default (out of box) application features using Plugins, Custom Workflows, JavaScript (mainly jQuery for browser compatibility), Custom Web Apps, Console Apps and Power Fx.

Utilized the DCRM Project Automation to facilitate project planning, resource management, and progress tracking. Enabled collaboration among project teams, monitors project timelines, and ensures that resources are allocated efficiently to meet project goals.

Remote Burwood Group Feb 2022 - Sept 2022

Power Platform Engineer DCRM Field Service module Mobile Point of Sale,O365, MS Teams, DCRM, SharePoint, Power Apps, Power Automate (MS Flow) and Power BI, GitHub Copilot

Administered SharePoint Online, developed MS Flows, Power Apps, MS Flow, Microsoft Graph and client-side scripts, Azure Logic Apps, Azure Functions.

Administered DCRM 365 CE, developed applications, supply chain management, site maps, forms and connectors.

Developed Power BI visualizations, KPIS, data sources, Tableau, and dashboards.

Tracked serialized inventory with Field Service through the complete lifecycle, from Receipt to RMA using Field Service Inventory Serialization.

Used the Connector for Device Tone™ for Microsoft Dynamics 365 Field Service to use Smart Devices with DCRM Field Services using JavaScript and C#.

Utilized the COE Starter tool in adopting and supporting Microsoft Power Platform, with a focus on Power Apps and Power Automate, and Power Pages/PowerApps-Portal Provided power platform training, established key protocol training, and established performance guidelines. Configured MS Teams per Power Platform environment for users, makers and admins.

Augmented default (out of box) application features using Plugins, Custom Workflows, JavaScript (mainly jQuery for browser compatibility), Custom Web Apps, Console Apps and Power Fx.

DCRM Field Service module was utilized to optimize field service operations by enabling businesses to schedule, dispatch, and track field technicians. It includes features for work order management, resource allocation, and real-time updates, enhancing service delivery and customer satisfaction.

Remote Ernst & Young Jan 2021 – Dec 2021

Power Platform Engineer DCRM Finance and Operations & MS Dynamics Business Central Modules, GitHub Copilot

O365, MS Teams, DCRM, SharePoint, Power Apps, Power Automate (MS Flow) and Power BI

Administered SharePoint Online, developed MS Flows, Power Apps, MS Flow, Microsoft Graph and client-side scripts, Azure Logic Apps, Azure Functions. Installed and configured Azure DevOps Server

Administered DCRM 365 CE, developed applications, supply chain management, site maps, forms and connectors.

Developed Power BI visualizations, KPIS, data sources, Tableau, and dashboards.

Tracked serialized inventory with Field Service through the complete lifecycle, from Receipt to RMA using Field Service Inventory Serialization.

Used the Connector for Device Tone™ for Microsoft Dynamics 365 Field Service to use Smart Devices with DCRM Field Services.

Used the Project Service Automation (PSA) application to the efficiently organize and manage, and deliver project-based services, from the initial sale all the way to invoicing. The app enables the organization to: Plan projects and create estimates and work schedules. Estimate and track project cost and revenue.

Utilized the COE Starter tool in adopting and supporting Microsoft Power Platform, with a focus on Power Apps and Power Automate

Augmented default (out of box) application features using Plugins, Custom Workflows, JavaScript (mainly jQuery for browser compatibility), Custom Web Apps, Console Apps and Power Fx.

DCRM Finance and Operations module was utilized to combine financial management and supply chain capabilities. It encompasses functionalities for financial planning, budgeting, procurement, inventory management, and manufacturing, providing a holistic view of an organization's financial health and operational efficiency.

Business Central module was utilized to implement next-generation AI and automated workflows to streamline processes, speed up tasks, and make better decisions. Protect data while maintaining regulatory compliance with world-class identity protection, role-based access, and encryption. Remove data silos and access business intelligence with real-time dashboards, flexible reports, and KPIs for each role.

Remote CarlisleIT Dec 2019 -Dec 2020

Power Platform Engineer DCRM Supply Chain Management & MS Dynamics Business Central Modules, GitHub Copilot

O365 Global Admin, SaaS programming, SharePoint Online Migration, DCRM, MS Teams, One Drive, Azure, Power BI, Architecture, Power Platform

Administered SharePoint Online, developed MS Flows, PowerApps, MS Flow, Microsoft Graph and client-side scripts, Azure Logic Apps, Azure Functions. Administered MS Teams, communication policies, channels and connectors. Installed and configured Azure DevOps Server. DCRM Supply Chain Management module was utilized to focus on optimizing supply chain processes. It includes features for demand forecasting, inventory optimization, order management, and supplier collaboration, enabling businesses to achieve supply chain visibility and resilience. Administered OneDrive, OneNote, Outlook 365, Excel and Power BI. Developed Power BI visualizations, KPIS, data sources, Tableau, and dashboards. Tracked serialized inventory with Field Service through the complete lifecycle, from Receipt to RMA using Field Service Inventory Serialization. Used the Project Service Automation (PSA) application to the efficiently manage, and deliver project-based services, from the initial sale all the way to invoicing. The app enables the organization to: Plan projects and create estimates and work schedules. Estimate and track project cost and revenue. Utilized the COE Starter tool in adopting and supporting Microsoft Power Platform, with a focus on Power Apps and Power Automate Provided power platform training, established key protocol training, and established performance guidelines. Configured MS Teams per Power Platform environment for users, makers and admins

Augmented default (out of box) application features using Plugins, Custom Workflows, JavaScript (mainly jQuery for browser compatibility), Custom Web Apps, Console Apps and Power Fx.

Remote Merck Jan 2019 - Dec 2019

Power Platform Engineer DCRM Project Service Automation (PSA) module & MS Dynamics Business Central Modules GitHub Copilot

O365 Global Admin, Power Platform, SharePoint, DCRM, MS Teams, One Drive, Azure. Power BI, Architecture

Created custom web parts using the JavaScript Client-Side Object Model (JSOM) and the Representational State Transfer (REST) API.

Created Microsoft Flow, Microsoft PowerApps, Azure Functions and Power BI dashboards and reports to replicate on premise functionality in the cloud.

Utilized Knockout, Angular and Node to create MVC and MVVM applications

Configured and administrated Project Online.

Integrated Project Online with SharePoint online, Dynamics CRM online and Exchange online

Used the DCRM Project Service Automation (PSA) module to the organization efficiently track, manage, and deliver project-based services, from the initial sale all the way to invoicing. The app enables the organization to: Plan projects and create estimates and work schedules. Estimate and track project cost and revenue.

Viewed, accessed, and automatically tracked customer asset warranty coverage using Extended Field Service - Warranty Management

Utilized the COE Starter tool in adopting and supporting Microsoft Power Platform, with a focus on Power Apps and Power Automate

Administered DCRM 365 CE, developed applications, site maps, forms and connectors.

Utilized cloud based SQL Server Azure Data Factory with NET based datasets and links to create Data Pipelines used with a Power BI High Availability platform

Configured and deployed a Unified Service Desk package on the CDS (Dataverse)using the Connection Manager, Global Manager, and Panel Layout hosted controls.

Augmented default (out of box) application features using Plugins, Custom Workflows, JavaScript (mainly jQuery for browser compatibility), Custom Web Apps, Console Apps and Power Fx. Wireframing and prototyping was utilized using Adobe XD.

Integrated Power Apps with Microsoft cloud services such as, Outlook, SharePoint, OneDrive, MS Teams and Dynamics 365 CE/ CRM application using connectors, server-side C# code or client-side JavaScript. Business Central module was utilized to implement next-generation AI and automated workflows to streamline processes, speed up tasks, and make better decisions. Protect data while maintaining regulatory compliance with world-class identity protection, role-based access, and encryption. Remove data silos and access business intelligence with real-time dashboards, flexible reports, and KPIs for each role.

Remote CentraHealth June 2016 – Dec 2018

Power Platform Engineer DCRM Human Resources & MS Dynamics Business Central Modules, GitHub Copilot

O365 Global Admin, SaaS programming, Power Platform, SharePoint, DCRM, MS Teams, One Drive, Azure. Power BI, Architecture

Created custom web parts using the JavaScript Client-Side Object Model (JSOM) and the Representational State Transfer (REST) API.

Implemented SharePoint Apps using the JavaScript CSOM API and NET CSOM API.

Created SharePoint Hosted and Provider Hosted Apps.

Utilized Knockout, Angular and Node to create MVC and MVVM applications.

Created Microsoft Flow, Microsoft PowerApps, Azure Functions and Power BI dashboards and reports to replicate on premise functionality in the cloud.

Organized people and equipment with flexible scheduling options to accommodate both customer service representative and dispatcher workflows using Microsoft Dynamics 365 for Field Service. JourneyTEAM.

DCRM Human Resources module was utilized to streamline HR processes, from employee onboarding to talent management. It includes features for personnel records, performance evaluation, benefits administration, and workforce analytics, fostering employee engagement and organizational growth.

Utilized cloud based SQL Server Azure Data Factory with NET based datasets and links to create Data Pipelines used with a Power BI High Availability platform

Used the Project Service Automation (PSA) application to the organization efficiently track, manage, and deliver project-based services, from the initial sale all the way to invoicing. The app enables the organization to: Plan projects and create estimates and work schedules. Estimate and track project cost and revenue.

Augmented default (out of box) application features using Plugins, Custom Workflows, JavaScript (mainly jQuery for browser compatibility), Custom Web Apps, Console Apps and Power Fx.

DCRM Sales module was utilized to empower sales teams with tools to manage leads, opportunities, and customer interactions effectively. It provides insights into customer preferences and buying behaviors, enabling salespersons to engage in personalized and timely interactions, ultimately driving higher conversion rates.

DCRM Customer Service module was utilized to enable organizations to deliver exceptional customer experience. It enables efficient case management, issue tracking, and knowledge base management, ensuring that customer inquiries are resolved promptly and consistently across various communication channels.

On Site 2016 to 2006 MS Cloud Applications and Business Intelligence

GAF 1 Campus Drive, Parsippany New Jersey September 2015 to April 2016

O365 Global Admin, SaaS programming, SharePoint, DCRM, MS Teams, One Drive, Azure. Power BI, Architecture

•Provided a Microsoft Best Practice Architecture for a SharePoint Azure Farm using A-series VMs that implemented load balancing and auto-scaling.

•Secure, reliable and efficient communications between on premise and cloud resources was implemented using Point to Site VPNs and a Site to Site VPN.

•VMs were dynamically customized using the Azure Virtual Machine Agent (VM Agent)

•Implemented Data Drives using Azure Blob Storage, Zone Redundant Storage (ZRS), Availability Sets and Affinity Groups

•Implemented cloud only virtual network with multiple subnets (to improve performance and manageability) using Windows Azure PowerShell with static Virtual IP addresses (public facing) and Dynamic IP (internal) addresses.

•Public access was implemented using load-balanced VIP endpoints with network Access Control Lists (ACLs) to control VM traffic

•A Proof of Concept (POC) large scale VM state management solution was implemented using Puppet cook-books.

•Customized SharePoint and DCRM using client side technologies such as jQuery, REST, HTML5, CSS3 and OData feeds.

•Assisted Network Team with data center transition from on premise to Azure Cloud Hosted Storage using Queue, Tables, Binary Large Objects (BLOBs) and files.

•Utilized PowerShell to configure PowerPivot, Performance Point Service, Power View, Distributed Cache, App Subscription Settings, App Management and Search service.

•Installed Project Server 2013, created Project Web App service application and SharePoint PWA Site Collection.

•Created custom Enterprise Project Types, custom Project sites, custom detail pages and custom workflows.

•Created workflows in Visio and SharePoint Designer to standardize project progression in Project Server 2013.

•Administered DCRM 365 CE, developed applications, site maps, forms and connectors

•Used the Project Service Automation (PSA) application to the organization efficiently track, manage, and deliver project-based services, from the initial sale all the way to invoicing. The app enables the organization to: Plan projects and create estimates and work schedules. Estimate and track project cost and revenue.

Independent Care Service (ICS) New York City June 2015 to September 2015

Microsoft Dynamics CRM 2015 On-Premises Architecture, Installation and Development Lead Architect

Synopsis:

•Provided a Microsoft Best Practice Architecture for a Dynamics CRM 2015 On-Premises Farm.

•Implemented Microsoft Dynamics CRM for Outlook.

•Implemented Server Side Email Synchronization with Exchange 2013.

•Implemented Internet Facing Deployment (IFD) using Windows Server 2012 R2 ADFS

•Implemented Tablet Mobility using Windows 8 Dynamic CRM App

•Implemented Phone Mobility using the Phone Web Browser

•Customized Entities, Forms, Sitemap and the Ribbon

•Developed Business Rules, Business Process Flows and Custom Workflows

•Developed Custom REST Web Services using the OData Protocol

•Implemented Integration with SharePoint 2013

Division of Financial Services 1 State Street, NY, NY October 2014 to June 2015

O365 Global Admin, SharePoint, DCRM, MS Teams, One Drive, Azure. Power BI, Architecture

•Created custom web parts using the JavaScript Client-Side Object Model (JSOM) and the Representational State

Contact this candidate