Medical Center Staff
Resume:
Giselle Figueroa
Bartonsville, PA *****
*************@*****.***
Administrative healthcare service focused professional with over 10 years of experience organizing daily operations of various specialties. Exceptional interpersonal, analytical and communication skills with the ability to interact positively with people of diverse backgrounds. Proficient in MS Office, Internet Operations, and Asset Management Software Applications (origmai, EPIC, MediMizer, Echo, and Maximo). Fluent in both English and Spanish.
EXPERIENCE
Atlantic Healthy System
Morristown Medical Center
Credentialing Specialist
July 2023 – present.
Ensure that medical staff members in the entire organization maintain current credentials and licenses to work in their field and speciality
Verify state medical licenses, DEA certificates, malpractice coverage and claims, board certifications, and training
Complete recredentialing applications, monitor applications until approved by committee, follow up as needed
Advise staff of renewal process
Enter, update, and maintain data from provider applications into credentialing database
Communicate clearly with providers, office measures, medical staff, and administration to provide timely responses
Attend monthly and quarterly administration meetings
Present applications to the facility’s, credentialing committee
Trap license and certification expirations for all providers to ensure timely renewals
Atlantic Health System
Morristown Medical Center
Risk Management Specialist
July 2022-July 2023
Answer phones and log all grievances and complaints into Origmai
Assign grievances/complaints to Risk Manager based on unit/department
Draft acknowledgement letters and response letters for grievances and complaints
Responsible for coordinating meetings
Submit complaints and grievances to department leadership
Order office supplies
Enter PCE events into Origami
Atlantic Health System
Morristown Medical Center
Bed Management, Office Associate
May 2019- July 2022
• Plans the bed placement for all patients entering inpatient or observation status. Review the medical record and provide the appropriate bed assignment
• Coordinates admissions/transfers with the Patient Transfer Center, Physicians’ offices, and units within the hospital
• Responsible for coordinating and obtaining bed assignments for all internal patients and all other units within the hospital to ensure proper bed placement
• Payroll for employees
• Create, approve, and update schedules for employees on API scheduling software. Well versed with PTO, LOA, disability, and benefits distribution
• Attend monthly meetings and generate meeting minutes
Francesca’s Boutique
Lehigh Valley
Assistant Store Manager
Atlantic Health System
Morristown Medical Center
Environmental Services, Supervisor
August 2016 – February 2018
• Oversee and supervise daily operations of the housekeeping services including staff scheduling, employee daily assignments, and training new team members
• Evaluate work performance and ensure services are delivered in a timely and consistent manner while ensuring procedures and standards are followed
• Conduct and assist with training on equipment, chemicals, and JCAHO standards
• Maintain documentation in employee files, perform patient interviews for feedback of employee services and educate employees on the feedback, and participate in rounding throughout hospital
Atlantic Health System
Morristown Medical Center
Administrative Assistant, Clinical Engineering Department
June 2009 – June 2014
• Managed and utilized MediMizer equipment control software to create/close work orders for medical equipment repairs
• Managed and utilized MediMizer database functions to prepare quarterly and monthly preventative maintenance reports
• Maintained, reviewed, and renewed medical equipment contracts
• Used MMS software to coordinate purchase orders with vendors
• Prepared and processed recalls on equipment
• Answered phones and logged all incoming calls for the department
• Dispatched daily service requests to technicians
• Documented and created meeting minutes for the department
• Managed and maintained equipment files which consisted of over 10,000 medical devices
Feigin and Las Medical Group
Denville, NJ
Office Assistant
March 2006 – May 2009
September 2001 – April 2005
• Entered admission data for all patients and maintained patient records.
• Served as processing center and insurance liaison
• Processed billing for all patients
• Processed credit cards, cash and check payments
EDUCATION
Morris County College
September 2001 through June 2003
Liberal Arts Curriculum
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