Customer Experience Student Engagement
Resume:
CHRISTINE BARTO
Staten Island, NY 718-***-**** ***********@*******.***
FOCUSED DEAN OF STUDENTS
Education Director • Academic Affairs Manager • Program Director • Student Success Lead
Student Engagement • Academic Program Management • Conflict Mediation • Team Collaboration
Drove Student Satisfaction • Advised Learners • Improved Curriculum • Boosted Student Retention
Circle of Excellence Restart Student Enrollment Award • Professional Teaching Certificate
WORK EXPERIENCE
Education Affiliates; Baltimore, MD Jan 2022 - present
Regional Director of Student Services
●Enhanced communication and support across 4 campuses in Maryland and Pennsylvania.
●Delivered weekly student restart reports to the Campus President and Dean of Education.
●Restarted the comprehensive coordination framework for all Allied Health and Trades programs, ensuring uninterrupted operational excellence and enhanced service delivery.
●Conducted advising for restart students campuswide, boosting academic performance.
●Boosted student engagement and success through weekly retention meetings with admins.
St. Paul's School of Nursing; Staten Island, NY 2018 - 2022
Director of Student Services April 2018 - Jan 2022
●Increased nursing, medical, and dental assistant student retention via targeted initiatives.
●Elevated student satisfaction through engaging co-curricular activities.
●Counseled students on academic and social issues, providing nuanced, personalized guidance and robust support to enhance the overall educational journey.
●Forecasted emerging trends and tracked detailed Excel reports to optimize performance.
General Education Instructor April 2018 - Aug 2018
●Incorporated tech into lessons, driving student engagement via real-world applications.
●Prepared comprehensive and detailed graded student assessments to track academic progress and influence targeted improvements.
●Implemented lesson plans for a diverse population of associate-level students.
Diocese of Brooklyn; Brooklyn, NY April 2017 - April 2018
Social Studies Teacher
●Created Social Studies lessons for grades 6-8, promoting engagement and comprehension.
●Prepared assessments, graded assignments, and recorded student performance data.
●Utilized cutting-edge technology and interactive videos to captivate and engage students, enhancing overall learning outcomes.
●Guided in-class Social Studies projects to enhance teamwork and critical thinking.
●Engaged students in dynamic classrooms, cultivating an appreciation of Social Studies.
Archdiocese of New York; Staten Island, NY Dec 2014 - June 2015
Substitute Teacher
●Taught students in grades Pre-K to 8 across all common branch subjects, with systematic emphasis on higher grades 6-8, while serving as the homeroom teacher for 7th grade.
●Designed dynamic lessons empowering diverse learners to master core subjects.
●Prepared graded assessments to deliver precise, actionable student feedback.
●Recorded student data to monitor trends and direct tailored instruction.
NYC Dept. of Education; Brooklyn, NY Sep 2009 - June 2014
Substitute Teacher
●Taught K-6 students advanced math, social studies, science, and reading using interactive methods and dynamic lesson plans that foster active learning and nurture curiosity.
●Planned engaging lessons and collaborated with diverse teams to deliver effective instruction and rigorous NYS test preparation in Mathematics and English Language Arts.
●Navigated classroom dynamics, fostering a positive environment via team teaching.
Prior Experience: College of Staten Island, Teaching Assistant
EDUCATION
Liberty University, Lynchburg, VA 2019
Doctorate in Education (Ed.D.), Educational Leadership
Touro College, Brooklyn, NY 2009
Master of Science in Education, Elementary Education
College of Staten Island, Staten Island, NY
Bachelor of Arts, Psychology 2007
Associate of Arts, Liberal Arts 2003
Kingsborough Community College, Brooklyn, NY 2001
Associate of Applied Science, Tourism & Hospitality
TECHNOLOGIES, CERTIFICATIONS, AWARDS, SKILLS
Technologies: MS Office (Excel, Word, PowerPoint) • Canvas • Zoom • DocuSign • MS Teams
Certifications: Professional Teaching Certificate (Childhood Education) • Paralegal Certificate
Microsoft Office Certificate
Awards: Circle of Excellence Restart Student Enrollment Award
Skills: Student Success Strategies • Academic Program Management • Curriculum Development
Faculty Collaboration • Student Advising • Conflict Resolution • Leadership Development • Policy Implementation • Program Evaluation • Strategic Planning • Enrollment Management • Diversity, Equity & Inclusion • Student Engagement • Career Counseling • Campus Operations Management
Staff Supervision • Mentoring & Coaching • Educational Assessment • Learning Outcomes Analysis
Accreditation Compliance • Budget Oversight • Event Planning • Program Launch & Implementation
Retention Strategies • Academic Counseling • Community Outreach • Team Building • Student Advocacy • Workshop Facilitation • Performance Management • Risk Management • Crisis Intervention • Higher Education Administration • Scheduling & Resource Allocation • Student Conduct Management • Professional Development • Program Assessment • Data-Driven Decision Making • Student Orientation Programs • Student Mentorship Programs • Interpersonal Skills
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