Project Management Real Estate
Resume:
Erica Roberts
Colorado Springs, CO *****
719-***-**** ****************@*****.***
SUMMARY: Dynamic professional with extensive experience in contracts administration and real estate management. Over 15 years experience in project management, contract negotiation and stakeholder engagement. Successful in budget management and streamlining operational processes resulting in increased efficiency and productivity. Proven ability to maintain strong relationships with clients and industry partners. Eager to leverage expertise and drive impactful results.
QUALIFICATIONS
My background includes Sales and Project Management having managed projects from event planning to software development. I am a quick learner, go-getter and have had past success in process improvement.
EDUCATION
• Masters of Business Administration in IT and Business Transformation– Colorado Technical University
• Bachelor of Science, Business Admin, Marketing and Finance – Regis University CURRENT EMPLOYMENT
Realtor, Associate Broker, ABR, MRP, CPE at Colorado Dream Properties. Licensed since Jan 2014 Independent broker responsible for entire process of helping clients buy or sell their home. Skills include strong interpersonal skills, marketing expertise, local market knowledge, contract negotiation, project management, database/records management and customer service. President, Turning Leaf Properties 6/2008 – Present Responsible for growing a real estate portfolio by acquiring investment and/or flip properties.
• Responsible for finding, acquiring and managing properties thru rehab and resale
• Responsible for filling vacant properties with resident buyers or renters
• Devise, track and execute targeted marketing campaigns for direct mail outreach to property owners
• Cultivate relationships with diverse associates in the Real Estate industry: Realtors, Inspectors, Mortgage Brokerage, Contractors, Appraisers, Investors, etc.
• Responsible for quarterly reporting to private investors, enhancing transparency and trust. Marketing Program Mgr, PSG E-Marketing: Hewlett Packard 8/2006 - 10/2008 Responsible for driving revenue and maximizing ROI thru two demand generation marketing programs for Small/Medium Business and Public Sector: Search Engine Marketing (SEM) and Comparison Shopping. Responsibilities include:
• Providing strategic direction to SEM and Comparison Shopping Agencies for product placement, keyword development, bid strategy, ad copy and reporting
• Liaison between Agencies and HP stakeholders across all product groups to drive individual business or product goals
• Provide monthly reporting and quarterly business reviews to stakeholders
• Managed $2.5M budget and helped negotiate contract/pricing with external suppliers
• Lead strategy changes for programs based on stakeholder/program needs Manager – Sales Ops Coordinators (SOCs): Hewlett Packard 2/2006-8/2006 Responsible for increasing the productivity of the Inside Sales Representatives by providing pricing and catalog support to Public Sector and Enterprise Reps.
• Spear-headed this new team and created processes for job responsibilities
• Lead team of 8 SOCs to streamline work processes and provide timely updates to inside sales reps, thereby increasing their productivity, Resume – Erica Roberts Page 2 of 2
Program Manager – Volume Sales Ops: Hewlett Packard 2/2004 - 2/2006 Responsible for providing process and technical support to Inside Sales
• Lead inside sales initiatives that drive efficiency and streamline processes
• Subject matter expert for issues related to pricing tools and b2b processes for Public Sector Inside Sales group
• Business representative for tool enhancements regarding Public Sector b2b Web functionality and Eclipse pricing tool
• Responsible for managing the Student/Faculty Purchase Program for Public Sector. Provide program knowledge and consultation to customers and sales reps.
• Proactively research and solve data integrity issues for Public Sector. Involves research into specific issues, in-depth corporate structure knowledge along with high-level understanding of Information Technology tools/processes, and solution design and implementation to accomplish goals.
• Assist with quality assurance testing for b2b website Inside Sales Representative for K-12: Hewlett Packard 11/2002 - 2/2004 Responsible for $30 Million quota for hardware/software sales to K-12 schools in multiple territories.
• Proactively sold products and services to both installed customer base and new customers in support of company promotions
• Maintained the importance of the total customer experience during the life of the sale
• Managed sales leads through entire sales process and developed territory sales strategy
• Identified and allocated internal and external resources to deliver both transactional and solution sales
• Developed and maintained positive relations with customers, prospects, resellers, and co-workers
• In depth knowledge of corporate structure in order to accomplish tasks
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