T r a i n i n g C o o r d i n a t o r
MAX DUDLEY
Phone
***.******@**.***
Address
Washington DC, United
States
WORK EXPERIENCE
Customer Training Coordinator
*** ******* / Boston, MA / Nov, 2021 - Mar, 2025
Managed training scheduling for municipal, federal, military, and international law-enforcement agencies, ensuring on-time delivery of CBRN detection system programs.
Served as the primary liaison between customers and product teams during onboarding; captured and relayed feedback to drive product improvements.
Maintained SharePoint with certifications of contractor training instructors and internal team members.
Facilitated weekly cross-functional meetings with sales, production, and applications teams to streamline coordination and improve customer engagement planning.
Oversaw the inventory and logistics of training devices, curriculum, and materials.
Administered weekly online training programs through Microsoft Teams and GoToWebinar utilizing Salesforce campaigns for distribution.
Market Sales Associate
Tae-Gu Kimchi / Washington, DC / Jul, 2025 - Present Drove weekly sales by promoting seasonal produce and upselling complementary items, consistently exceeding daily revenue goals. Tracked inventory levels, monitored product turnover, and communicated restocking needs to vendors to ensure adequate supply throughout market hours.
Handled cash and digital transactions accurately in a fast-paced, high-volume market environment.
EDUCATION
Bachelor's of Arts in Urban Studies
Furman University / Greenville, SC / 2017 - 2021
Awarded James B. Duke Scholarship and McLamore Foundation Scholarship for academic achievement and leadership. Study abroad programs completed at Yunnan Minzu University (Kunming, China, Summer 2018 and Summer 2019), Vesalius College (Brussels, Belgium, Spring 2020).
Organized and detail-driven professional
with experience coordinating large-scale
training programs, managing operational
logistics, and maintaining compliance
documentation. Proven success supporting
law enforcement and contractor training
initiatives at 908 Devices through efficient
scheduling, data tracking, and SharePoint
management. Skilled in cross-functional
communication, vendor coordination, and
process improvement, with a strong ability
to keep projects on schedule and teams
aligned. Brings a proactive, adaptable
approach to fast-paced environments and a
commitment to accuracy, collaboration, and
results.
PROFESSIONAL
SUMMARY
SKILLS
Microsoft Office Suite (Outlook, Word,
Excel, PowerPoint, Teams, SharePoint,
OneDrive)
Microsoft Automate
Curriculum Development for Safety &
Compliance Programs
Instructor-Led and Online Training
Delivery
Recordkeeping and Compliance
Documentation
Vendor and Contractor Coordination
Training Evaluation & Continuous
Improvement
Learning Management Systems (LMS)
Administration
LANGUAGES
English
REFERENCES
References available upon request