Inside Sales Stand-Up Forklift

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** *** **** *****

Shippensburg, PA *****

RUDY CRUTCHFIELD

e-mail: ********@*******.***

Cellular: 717-***-****

Sales MANAGEMENT

Accomplished salesman with extensive management experience. Strong leadership skills with a reputation for creative problem solving and team building. Proven track record of maximizing company profit margins and increasing customer loyalty. Strategic thinker and businessperson delivering sound guidance congruent with corporate goals. Articulate communicator with personal track record for complex negotiations resulting in win-win scenarios.

AREAS OF EXPERTISE

■Team building and leadership

■Blueprint Revisions

■Operations and Inventory

■Vendor, Subcontractor and Client Relations

■Project Development

■Bidding Processes

■Time Management

■Accounts Receivable/Payable

CAREER PROGRESSION

Drillers Service, Inc. (DSI) –Newville, PA (40 hours/week)

[Private company specializing in well water and septic products)

Assistant Brach Manager 9/24 to 9/25

Responsible for daily operations of branch location including payroll, vehicle deliveries, vehicle and equipment maintenance, reports, customer relations, and requisition of inventory.

Inside Sales Associate 4/24 to 9/24

Responsible for assisting customers with orders.

Bridgewater Wholesales, Inc. (BWI)-Mechanicsburg, PA (40 hours/week)

[Private company specializing in the manufacturing of interior/exterior doors.]

Inside Sales Representative 6/22 to 3/24

Responsible for the sale of interior/exterior doors.

Allen Distributions-Carlisle, PA (40 hours/week)

[Chain specializing in distribution of food and beverage.]

Forklift Operator 11/20 to 6/22

Responsible for fulfilling shipping orders and transporting material to and from designated areas in the facility.

Forklift Certifications:

Pallet Jack

Stand-up Forklift (Pacer)

Stand-up Forklift (Reach Truck)

Tractor Supply Company – Distribution Center-Hagerstown, MD (40 hours/week)

[Chain with a wide variety of agricultural & livestock supplies, plus tools, work wear & boots.]

Forklift Operator 08/20 to 11/20

Responsible for fulfilling shipping orders and transporting material to and from designated areas in the facility.

Forklift Certifications:

Pallet Jack

Stand-up Forklift (Pacer)

Stand-up Forklift (Reach Truck)

Barrons Enterprise, LLC –Gaithersburg, MD (40 hours/week)

[Private company providing supplies, value-added products and services to building professionals, designed to enhance their success.]

Outside Sales Representative 04/16 to 4/19

Finding sales opportunities and completing sales primarily with local contractors. This is accomplished by identifying target customers, making calls, visiting job sites and assisting customers in a timely and efficient manner with their projects and related product knowledge. Sales techniques, developing customers. Introducing vendor reps to my customer and using vendor reps to my advantage on product knowledge.

Contributions & Achievements:

First full year outside sales--Sold $1.6M of construction/building materials

Hand-picked for Marvin Windows and Doors 3-day trip w/10 VIP contractors which increased Marvin sales figures

Hosted customer relations events to include golf outings, deck shows, fishing trips.

Guest speaker at Montgomery County Builders Association (MCBA) monthly meeting; recognized as the Barrons Lumber subject matter expert; explained company mission, lumberyard operations, and customer support procedures.

Responsible for finding new customers and business opportunities.

Time managing projects for customers making sure special orders were coming in on time not to hold up a job.

Sold engineered lumber, windows, doors, roof trusses, and other building material to contractors to help them Enhance their Success.

Over saw more than 45 accounts of top contractors in the D.C. Maryland and Virginia area.

Blueprint reading of floor joist, roof trusses, scaling of doors and windows. Understanding floor plans and elevations.

Sales Counter Manager 04/13 to 04/16

Manage a 5-person team; train staff to achieve performance goals; answer customers' questions about products, prices, and availability. Contact (cold call) new and existing customers to discuss their needs. Emphasize product features based on customers' needs and technical knowledge of product capabilities and limitations. Select the correct products or assist customers in making product selections. Resolve customer complaints regarding sales and service.

Inside Sales Representative 03/10 to 04/13

Increased new customer accounts and sales through cold calling business to business. Handled walk-in customers, homeowners and small contractors. Taking orders in person and over the phone for deliveries and or picks. Introducing new product material to customers as well as keeping up with it myself.

T. W. Perry – Bethesda, MD (40 hours/week)

[One of the leading building materials suppliers in the mid-Atlantic, serving the Washington, DC and Baltimore areas and outlying suburbs.]

Inside Sales Representative 03/06 to 3/10

Helping customers with retail sales. Taking delivery orders in person and over the phone. Mixing paints and stains along with key cutting and keying locks.

Hardware Receiving 3/04 to 3/06

Responsible for receiving entire hardware order for 5 locations twice a week and getting correct material to the right locations.

Lumber Yard Worker 3/02 to 3/04

Receiving, unloading, and getting a correct count for inventory on all deliveries from suppliers. Filling material orders for deliveries. Helping customers with material orders.

EDUCATIONAL ACHIEVEMENTS

UNIVERSITY:

Montgomery College, Rockville, MD, 1988-1990 (Attended)

TRAINING ACHIEVEMENTS

Introduction to Marvin Windows and Doors 101 (2010)

HB&G Columns (2013)

Dale Carnegie Course, Public Speaking (2016)

Simpson Wood Door Products (2017)

14 Red Hawk Drive, Shippensburg, PA 17257 • ********@*******.*** • 717-***-****

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