Customer Service Fast-Paced

Salimeh Zahrouni

San Antonio, TX 210-***-**** **************@******.***

Professional Summary

Dependable and detail-oriented professional with experience in healthcare registration and retail leadership. Skilled in patient relations, data accuracy, and customer service in fast-paced environments, including working with psychiatric and pediatric patients. Known for strong communication, organization, and problem-solving abilities. Highly organized, adaptable, and fluent in English, Arabic, and Farsi. Seeking to contribute to a growing organization such as Sprouts Farmers Market or University Health, providing reliable administrative and operational support.

Work Experience

Registration Clerk — University Hospital, San Antonio, TX (May 2024 – Present)

• Register patients and verify demographic and insurance information with accuracy and confidentiality.

• Provide compassionate support to patients and families, including psychiatric and pediatric cases.

• Coordinate with clinical staff to maintain smooth patient flow and timely admissions.

• Maintain compliance with HIPAA and hospital policies.

• Stay organized in a fast-paced ER environment while managing multiple priorities. Lead Cashier — Sprouts Farmers Market, San Antonio, TX (Mar 2023 – May 2024)

• Supervised and trained a team of 10+ cashiers to deliver exceptional customer service.

• Handled daily cash balancing, returns, and register accuracy with zero discrepancies.

• Supported management with scheduling, opening/closing procedures, and conflict resolution.

• Maintained a clean, organized, and efficient store environment. Education

High School Diploma — San Antonio, TX

Skills

• Patient registration & data entry

• Customer service excellence

• HIPAA & confidentiality compliance

• Organization & multitasking

• Leadership & team training

• Scheduling & time management

• Fast learner & adaptable

• Dependable and punctual

• Languages: English, Arabic, and Farsi

Contact this candidate