Program Managment, Contract Management. Procurement Management, Audits
Resume:
Terry O’Neal, MBA
Operations, Risk, Compliance, Data & Program Management
************@*****.*** • 510-***-****
LinkedIn Profile • Citrus Heights, CA 95610
Organized U. S. Army Veteran and detail-oriented MBA professional with over 10 years of expertise in operations, procurement, risk/compliance and data management, data governance, regulatory adherence, and process optimization. Skilled in developing SOPs and compliance monitoring systems to enhance organizational integrity and streamline operations. Expertise in managing data, agreements, and compliance records with exceptional attention to detail. Proven track record of driving process improvements, leading stakeholders and cross-functional teams, and ensuring consistent regulatory compliance. Strategic understanding of financial aspects related to program management, with a strong passion for advancing and transferring Life Sciences compliance and risk management skills into also focusing on IT Governance, Risk, and Compliance domain. Areas of Expertise
• Stakeholder/Team Leadership
• Risk & Compliance Management
• Data Compliance & Governance
• Data Accuracy & Reporting Mgt.
• Budgeting & Financial Oversight
• Operational Efficiency Enhancement
• SOPs Development
• Collaboration/Teamwork
• Critical & Analytical Thinking
Professional Experience
Lady T Consulting LLC., Citrus Heights, CA (Remote) Operations/Quality Management (Consulting Non-Profits PT-weekends) 01/2023 — Present
Increase operational efficiency by streamlining daily operations for non-profit rental properties. Develop and implement Standard Operating Procedures (SOPs) to ensure compliance and rigorous monitoring. Collaborate with cross-functional teams to foster continuous improvement in process efficiency and communication strategies.
● Developed and implemented SOPs that increased operational compliance by 30%.
● Achieved a 30% reduction in regulatory compliance issues through strategic process improvements.
● Enhanced tenant satisfaction by 25% by optimizing operational procedures and addressing concerns proactively.
● Strengthened organization's compliance posture by improving adherence to federal and state regulations by 20%. Intel/Solidigm, Folsom, CA (Remote)
Operations Lead – Senior Data Quality/Compliance Manager (IT) 06/2021 — 12/2022
Directed engineering team in a high-stakes asset separation project. Conducted thorough data evaluations, while managing inventory with accuracy during compliance audits. Reported and analyzed audit findings by maintaining open channels of communication with third-party auditors. Enhanced stakeholder satisfaction by employing proactive dialogue and structured feedback sessions. Optimized processes to enable timely project completion and maintain audit schedules.
● Elevated stakeholder contentment by 30% with proactive communication strategies.
● Achieved a 25% reduction in project delays through effective leadership and process enhancements.
● Increased operational efficiency and team performance by fostering a culture of continuous improvement.
● Ensured 100% on-time delivery for supply chain audit projects through meticulous data analysis and inventory audits. Page 2 2
Caretaker – Unpaid Sabbatical Leave 10/2019 – 05/2021 Improved emotional intelligence, leading to better management of complex care situations. Advanced time management techniques and strengthened overall professional expertise. Gilead Sciences, Foster City, CA
Procurement Team Lead (Procurement/Supply Chain)
01/2010 — 09/2019
Fostered interdepartmental collaboration to devise and implement compliance solutions. Enabled seamless execution of procurement operations and strategies by strengthening relationships with cross-functional departments. Demonstrated exceptional verbal and written communication skills to effectively engage with scientists, vendors, administrative staff, and external stakeholders. Optimized purchasing processes and ensured regulatory compliance by applying expertise in contract management, supply chain operations, and procurement laws.
● Drove 25% decrease in stock levels by streamlining inventory management.
● Enhanced shipping accuracy by 45% through the introduction of logistical codes.
● Achieved a 30% boost in efficiency through adoption of innovative ordering and inventory systems.
● Attained a 35% cost reduction by refining procurement strategies and enhancing budgeting techniques.
● Decreased order turnaround time by 20% by negotiating with vendors to optimize procurement strategies. Additional experience: Operations Lab Lead (Supervisory) – Gilead Sciences, Foster City, CA Education
Master of Business Administration Focus on: Operations, Supply Chain Management, Project Management, & Global Business Golden Gate University, San Francisco, CA
Bachelor of Science in Business Management & Finance University of Phoenix, Phoenix, AZ
Professional Development
Cybersecurity Professional Certification – Google Certified ASQ Certified Manager of Quality (CMQ /Organizational Excellence (OE), Coursework completed Process/Continuous Improvement Award– Management & Strategy Institute BioPharma/QA/QC -GMP, CA State Certificate Training Program – Biotech Academy Quality Assurance Software Manual / Automated Testing Certification – Jan Bask AI Essentials Certification – Google
Professional Project Manager (PMP)- (PMP in Progress)- PMI Technical Proficiencies
Microsoft Office Suite (Word, Excel, PPT) SAP Oracle Jira LMIS Smart Sheet Zoom MS Teams Google Docs Acrobat Honors & Awards
Operational Excellence Leadership Award – Gilead Sciences -Facilities
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