CEO

CHANICE WARD

**** ********** ******

P: 323-***-**** E: cward@keepingkonnected,et

Summary of Qualifications

President at Keeping Konnected Inc a 501 (3) © nonprofit and CE Gray International a for profit company in California. Community connections, resources and referrals to individuals and families who struggle with homelessness, substance abuse and any interaction with DCFS, Probation, Parole, and all court related cases. Reliable, dedicated, and responsible Professional seeking an opportunity to foster cohesive counseling and rehabilitative strategies and techniques for a growing organization; Mastery of problem solving, 12 core functions, treatment planning, case management and leadership development. Over 15 years serving the community and working in Leadership positions with agencies like First to Serve, Shields for Families, People Care and Fleming & Barnes/ Dimondale Adolescence.

Key Strengths

12 Core Functions

Intakes & Assessments

Policy Compliance

Customer Oriented

Confidentiality & Ethics

Clerical & Data Entry

Reports & Records

Effective Communication

Case Management

Interpersonal Relations

Process Groups

Crisis Intervention

Result Driven

Detail oriented

Life Skills

Education

2013-2014 InterCoast Colleges, Carson, CA

Alcohol & Drug Counselor RRW- RADT

Course Studies:

AOD Law and Ethics Case Management

Physiology/Pharmacology Practice and Theory of AOD Counseling

Dominguez High School (1990) Diploma

Associated Technical College MA/Cardiac Technician (1997) Certification

Nissan University Basic Typing Skills Certificate (1998)

University of Phoenix Psychology (2009-Currrent)

Everest College Pharmacy Technician (2014)

Care and Compliance ARF Administrator certification (2016)

Project Peacemakers/77th Police Department D.A.R.T. Domestic Violence certification (2015)

Awards

Academic honors & outstanding achievement Award

Professional History

InterCoast Colleges & WLCAC Center, Los Angeles, CA

Alcohol & Drug Counselor Trainee/Extern

Studied 12 core functions, psychoactive substances & the brain, processed intakes and assessments.

Conducted groups in the areas of relapse prevention and life skills, practiced and master effective communication for counselors.

Assist mental health patients with transitioning into the community to live a better life

CE Gray International Bellflower, Ca

CEO/ Owner 01/01/2016-present

● Contracted by PACTOX to collect specimen samples from program participants. Currently we provide multiple services and referrals to members in our community that will help assist with Utility assistance, housing, counseling, continuing education and much more.

Keeping Konnected Inc L.A, & Bellflower, Ca.

President 11/18/2016-present

●Provide employment services to adults with intellectual and developmental disabilities. Support consumers reach IPP goals and desired employment.

Shields for Families Los Angeles, Ca.

Lead SUD Counselor/Case Manager 10/2017-11/2018

Deliver treatment service to Participants.

Conduct group and individual meetings.

Evaluate and document the progress of the Participants assigned to their groups.

Work directly with the Participants to develop and implement a treatment service plan.

Coordinate with Transition/Continuing Care Counselor to develop a Community Services Plan and transitional documents, as directed by California Department of Corrections and Rehabilitation (CDCR), for continued community program activities.

Work with Participant to create a support network of the Participants pending return to the community; and

Shall work collaboratively with the CDCR and institutional staff.

Shall work collaboratively with DCFS and prepare monthly reports.

Domestic Violence (certification)

Clarity and HMIS data input

Rapid Rehousing application and Owner connection

PEOPLES CARE West Los Angeles, Ca

Administrator Level 4 Forensic I 11/2015-01/2017

ARF Administrator Level 4 Forensic I

Licensed Administrator for ARF: Forensic Level 4I group home. Clients through the Regional Center.

CPR, First Aid, CPI.

Monitor and supervise four adult males with developmental disabilities.

Prepare meals, complete laundry, administer medication, provide daily notes, behavior data sheets,

Special Incident Reports.

All men facility.

Schedule doctor, dental, podiatrist, eye exam, lab work etc for each client, ensure that all files are up to date and remain in compliance with the state regulations Title 15 and Title 22.

First to Serve Los Angeles, Ca.

Program Manager 03/15-12/17

Responsible for the overall function and complete operation of a TSP Emergency Shelter Program

For single women, and women and their children who are homeless receiving services from Department of Mental Health

Collaborate with H.O.P.I.C.S., Augustis F. Hawkins, Kendren, Child Guidance Clinic, D.C.F.S., Probation Department and all mental health community affiliates.

Complete intake process, receive bed referrals. Setup documentation, assign rooms to families. Provide hygiene supplies, linen, daily meals while providing safe, secure, temporary housing for residents. Serve three meals daily, after school tutoring. Communication with case workers representing the families, assist in reaching goals set for each client.

Support residents in furthering their education, enrolling in counseling, family reunification and other goals set to comply with program regulations.

Daily case notes, email and encrypted communication pertaining to residents medication, noncompliance with rules, curfew etc.

Order office supplies, groceries, hygiene supplies, cleaning supplies. Request work order and repairs needed. Schedule monthly pest control service, landscaping services, weekly trash pickup.

Complete and submit monthly billing to correct agencies.

Assist residents with filing grievances and complaints.

Post and provide job and housing leads.

Network, referral, and resource to advocate and assist the resident in self-sufficiency.

Provide and complete and submit to the correct agencies.

Vintage Care Home Compton, Ca.

Group Home Administrator 02/2013- 09/2018

Licensed Administrator for ARF: Forensic Level 4I group home. Clients through the Regional Center.

CPR, First Aid, CPI.

Monitor and supervise four adult males with developmental disabilities.

Prepare meals, complete laundry, administer medication, provide daily notes, behavior data sheets,

Special Incident Reports.

Assist clients in hand-over-hand activities if necessary. Redirect clients with disruptive and negative behaviors.

Crisis prevention. Behavior modification. Plan activities for residents, transport to and from activities.

WLCAC- GRYD Program Los Angeles, Ca.

Case Manager 05/2013- 01/2014

Inspire youth and their families while assisting with behavior modification, improvement in social skills and positive peer interaction. Life skills, mentoring, Parent support group, self-esteem course, substance abuse and self-harm.

Provide service to the low-income housing areas: Jordan Downs, Imperial Courts, Grape Street, Aliso Village, Nickerson Gardens.

Provide service to at risk youth and their families. Meet with the client twice a week, and with the family once a week. (Each visit at least 30 minutes per session.) Work closely with County of Los Angeles Probation department Juvenile, D.C.F.S., local schools. Assist families in getting youth tested and assessed to see if the individual qualifies for special education services or has any learning disabilities, I.E.P., AB112 and other services.

Support and help education parents with court cases,

Case load of 35 families, create family genogram, and identify family strengths and positive connections. Help empower parents through education and support groups.

Resume Page 2-323-***-****

Professional synopsis (Continued)

Center for Discovery Long Beach, Ca

Counselor 06/2012- 05/2014

Counsel clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes.

Complete and maintain accurate records and reports regarding the patients' histories and progress, services provided, and other required information.

Develop client treatment plans based on research, clinical experience, and client histories. Review and evaluate clients' progress in relation to measurable goals described in treatment and care plans. Modify treatment plans to comply with changes in client status.

Fleming & Barnes, Inc. DBA Dimondale Adolescent Care Facility Torrance, Ca.

Child Care Counselor 04/2012- 06/2012

Distribute medication, issue petty cash, oversee all functions of residential living facilities.

Transport clients to and from school, prepare all meals, provide group and appropriate counseling if needed

Attend training sessions to increase knowledge and skills, Plan and implement follow-up and aftercare programs for clients to be discharged from treatment programs.

CAEDD Hawthorne, Ca.

Job Coach/Trainer 04/2012- 06/2012

Daily record keeping on client’s behavior and academics, assist client with meeting personal and independent living goals.

Employment, hygiene, budgeting, Assist and encourage client to fulfill education goals and the importance of taking prescribe medications

Counsel family members to assist them in understanding, dealing with, and supporting clients or patients.

Issue awards and acknowledgement for improved and positive behaviors

Special Training and Certifications

1.Certified CPR/First Aid Training Instructor

2.Domestic Violence Advocate (Project Peace Makers/77th Police Department)

3.CPI Certified Training (Nonviolent Crisis Intervention Training)

4.Mother (Survivor of Sex Trafficking)

5.Advocate for Survivors of Sex Trafficking

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