Customer Service Experience
Resume:
SOFTWARE
PROFESSIONAL EXPERIENCE
Microsoft office
Main responsibilities:
Greeting and welcoming guests.
Assigning tables and managing reservations.
Answering phone calls and handling inquiries.
Maintaining the reception area organized and presentable.
Supporting and enhancing the customer experience. Barceló Palace Deluxe Hostess
Nov. 2012 – nov. 2019
PROFIL
Teamwork abilities
Strong sense of responsibility
Organizational skills
Honest, discreet, and highly trustworthy
Motivated professional seeking to join
a team where I can challenge myself
both personally and professionally,
take on new responsibilities, expand
my knowledge, and develop new skills.
I strive to ensure that everything I do is
valuable, with love and discipline.
Yessica De Jesus
CONTACT
EDUCATION
Univ. Autónoma de Santo Domingo
Uni
Bachelor’s Degree in Tourism and
Hotel Management
6 semesters completed (2009 – 2017)
English: Intermediate
(Advanced writing)
Spanish: Native
Chicago
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Customer Service
LANGUAGES
PROFILE
SKILLS
Main responsibilities:
Managing product display at points of sale.
Providing customer service and assistance.
Representing the brand during promotions and events. Jan. 2012 – Aug 2012
TECHNICAL EDUCATION
Computing (Infotep, 2010)
Customer Service Etiquette and Protocol
(Infotep, 2019)
Basic Office Software Operations
(Infotep, 2020)
The Coca Cola Company Sales Representative
Contact this candidate