Customer Service Administrative Support

Cynthia Huffman

n 904-***-**** )n ************@*****.***

Professional Summary

Experienced professional with over 15 years in leadership, customer service, and administrative support. Proven ability to manage teams, streamline operations, and provide exceptional service in both restaurant management and healthcare office settings. Highly adaptable, detail-oriented, and skilled in communication—seeking a remote position that leverages organizational, customer service, and multitasking strengths.

Core Skills

• Customer Service & Client Relations

• Leadership & Staff Training

• Scheduling & Team Coordination

• Administrative Support & Data Entry

• Problem Solving & Conflict Resolution

• Communication (Phone, Email, Remote Tools)

• Time Management & Organization

Professional Experience

Server/Manager

Steffens Restaurant – Kingsland, GA 2010 – 2025

• Supervised daily operations, trained and managed staff, and ensured high customer satisfaction.

• Handled scheduling, payroll support, and inventory management.

• Resolved customer concerns with professionalism and efficiency.

• Maintained a fast-paced environment while overseeing up to [X] team members per shift. Administrative Support / Office Assistant

Northeast Florida Health Solutions – Jacksonville, FL 2010 – 2022

• Provided administrative and clerical support for healthcare operations.

• Assisted with patient records, appointment scheduling, and insurance documentation.

• Managed phone and email communication with patients and providers.

• Supported office workflow by handling data entry, filing, and reporting. Education

Available upon request