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Quality Assurance Patient Care

Location:
Tempe, AZ
Posted:
October 14, 2025

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Resume:

Samantha Fraim

225-***-**** *******@*****.***

Summary:

Licensed Practical Nurse (LPN) with 13+ years of experience providing compassionate patient care across allergy, asthma, and clinical coordination settings. Skilled in administering injections, performing patient assessments, preparing and mixing serums, and accurately documenting in EMR systems. Adept at collaborating with physicians, educating patients on treatment plans, and ensuring safety and compliance with HIPAA and OSHA standards. Recognized for strong organizational skills, quality assurance expertise, and commitment to delivering high-quality, patient-centered care.

Skills:

Health and wellness expertise

Broad medical terminology knowledge

Strong medical ethic Medical clinical procedures comprehension

EMR experienced

8+ years clinical, QA, medical communications, and administrative experience

Diligent and effective communicator

Organizational skills

Adaptive

Ambitious

Patient sensitivity and compassion

Broadly experienced

Education:

High School Diploma May 2004

Sheridan High School, Sheridan AR

Experience:

Little Rock Allergy & Asthma Clinic Little Rock, AR Apr 2020 – Jul 2025 LPN (Shotroom Nurse)

Administer allergy injections and monitor patients for reactions.

Prepare and mix allergy serums according to physician orders.

Document injections and patient responses in medical records (EMR).

Educate patients on allergy treatment plans, shot schedules, and possible side effects.

Perform vital signs and basic patient assessments before administering shots.

Maintain shot room inventory and ensure safe handling/storage of serums. Reason for Gap: Relocated to a remote area with limited nursing opportunities Jul 2018 – Mar 2020 ARORA Little Rock, AR Jan 2011 – Jun 2018

Clinical Department Coordinator

Responsible for EMR report uploading and tasks development (culture results, serology reports, medical records, processor releases and deferrals).

Communications and updates with co-workers.

AR Dept of Health positive serology reporting.

Supply ordering.

Organizational invoice coding.

Instrument sterilization.

Record logging.

Temperature logging and calibrations.

Centrifuge calibrations.

Record requesting.

Donor quality.

Donor family communications and confidentiality.

HIPPA and OSHA training.

Safety Committee member.

Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines.

Actively participated in unit-based Quality Assurance Program.

Disciplined, energetic employee who quickly establishes rapport with patients and colleagues.

Sound, ethical and independent decision-making ability consistent with medical protocols. Managed team of medical support personnel.

Provided necessary health education training for patients.

Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.

Utilized strong assessment skills to determine necessary patient care. Worked as part of team to ensure proper care of body mechanics and safety of patient.

Organized, updated and maintained over 200 patient charts.

Maintained patient charts and confidential files.

Monitored quality assurance program to improve performance and maintain high standards of care.

Improve policies and procedures through development, implementation, revision and evaluation of new protocols.

Improved medical equipment competencies and care best practices through various ongoing learning options.

Ensured proper clinical area appearance, sterilization, and restocking by creating daily, weekly, and monthly assistant tasks lists.

Ordered all supplies needed for the pharmacy and kept tabs on inventory levels.

Checked the pharmacy area regularly to ensure that it was kept neat, clean and free of debris. Little Rock Allergy & Asthma Clinic Little Rock, AR Apr 2009 – Apr 2010 Allergy Injection Nurse

Organized, updated and maintained over 200 patient charts.

Maintained patient charts and confidential files.

Interviewed patients to obtain medical information and measure their vital signs, weight and height.

Cleaned and sterilized instruments and disposed of contaminated supplies.

Coordinated with doctors and registered nurses to develop care plans for patients.

Often commended for maintaining the safety, respect and dignity of residents.

Worked as part of team to ensure proper care of body mechanics and safety of patient.

Utilized strong assessment skills to determine necessary patient care.

Took and recorded patients' temperature, pulse and blood pressure.

Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care.

Evaluated patient care needs, prioritized treatment and maintained patient flow.

Responsible for primary care, case management and medication management.

Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.

Supported patients with customized patient teaching tools.

Provided necessary health education training for patients.

Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments.

Disciplined, energetic employee who quickly establishes rapport with patients and colleagues.

Sound, ethical and independent decision-making ability consistent with medical protocols.

Delivered high-quality and compassionate treatment to indigent and low-income patient community.

Recorded patients' medical history, vital statistics and test results in medical records.



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