Inventory Management Specialist

FREDRICK PALMER

**** ***** ** ******** **** ***** TX

**********@*****.*** / 619-***-****

SUMMARY

Over 30 years of experience in warehousing, inventory, customer service, finance, and procurement across naval and overseas environments. Expert in computerized tracking and reporting systems, with strong leadership in financial reconciliation using Navy automated platforms.

SKILLS

Communication

Problem-Solving

Time Management

Team Collaboration

Vendor and Staff Relations

Procurement

Microsoft Excel

Supply Management

Inventory Management

Transportation/Material Handling

EXPERIENCE

Lead Inventory Management Specialist / DLA Aviation - San Diego, CA 09/2024 - Current

Effectively communicated the organization's mission, vision, and values to ensure team alignment with strategies, goals, and work plans.

Coached team members on problem-solving techniques, empowering them to select and apply appropriate methods to achieve objectives.

Monitored task progress and reviewed completed work to ensure adherence to deadlines, quality standards, and organizational priorities.

Coordinated workload distribution based on employee skills, workflow demands, and specialization to optimize productivity and balance.

Prepared detailed reports and maintained comprehensive project documentation for both internal use and external stakeholders.

Inventory Management Specialist / DLA Aviation - San Diego, CA 10/2023 - 09/2024

Increased order processing efficiency by 25% through implementing streamlined procedures and automation tools.

Resolved 90% of customer inquiries and supply discrepancies within 24 hours, consistently exceeding service level agreements.

Facilitated a 10% reduction in procurement lead times by optimizing local purchase and organic manufacturing processes.

Managed orders and provided order management support for industrial customers on DLA and non-DLA managed items, ensuring timely processing and fulfillment.

Served as the primary point of contact for requisition alerts, proactively following up on overdue requests and escalating fulfillment actions when necessary.

Lead Inventory Management Specialist / DLA Aviation - San Diego, CA 07/2023 - 10/2023

Increased team productivity by 20% through strategic workload distribution and effective task prioritization.

Implemented targeted training programs, resulting in a 15% improvement in team members' problem-solving skills.

Achieved a 95% compliance rate with organizational goals and priorities, ensuring consistent alignment with strategic objectives.

Reduced employee complaints by 30% through proactive communication, conflict resolution, and employee engagement strategies.

Reduced unfilled order listings by 33% by leveraging lateral support, developing packages, and conducting material obligation validations.

Temporary position

Inventory Management Specialist / Defense Logistics Agency - San Diego, CA 04/2020 – 07/2023

Delivered comprehensive DLA customer support for transactional issues involving DLA-managed, non-DLA-managed items, and LSNs, ensuring timely order processing.

Provided order status updates to customers utilizing systems such as EBS, NDMS, CONOPS, DSS, WEBVLIPS, FUSION, and One Touch.

Demonstrated proficiency in Enterprise Business System (EBS) to provide order status, upload buy packages via e-procurement, and process workflows within SAP business workplace.

Utilized EBS, NDMS/CONOPS, and DOD EMALL to input, modify, or cancel customer requirements while delivering tailored support and timely responses to inquiries.

Reviewed unfilled order status reports daily, aggressively sought lateral support for long lead-time materials via SARDIP or alternate measures, gathered technical data for organic/local manufacturing, and coordinated procurement packages with acquisition specialists.

Customer Support Technician / Defense Logistics Agency - San Diego, CA 08/2019 - 04/2020

Provided DLA customer support to industrial customers on a wide range of transactional issues involving both DLA-managed and non-DLA-managed items.

Ensured timely processing of customer orders and facilitated customer access to product, account, and order information.

Delivered tailored customer support by maintaining accurate customer data and responding promptly to inquiries.

Monitored cross-agency supply sources to ensure asset availability and executed lateral support transactions to resolve unfilled orders that could cause work stoppages.

Demonstrated strong problem-solving skills to address supply chain and customer service issues effectively.

Industrial Material Team Analyst / Fleet Readiness Center (FRCSW) - San Diego, CA 09/2018 - 08/2019

Planned and established the Master Work Plan and Repair Bill of Materials (BOM) in alignment with Workload Standards to ensure operational efficiency.

Developed, managed, and sustained Component Unit Pricing (CUP) to support accurate cost management and resource planning.

Provided program guidance and management support services for assigned aircraft, components, and engine programs, including cost analysis, planning, and development of material WLS/CUP packages.

Researched and analyzed complex material issues and operational conditions, developing procedures to enhance the effectiveness of the Gross Demand Plan.

Conducted material pricing for aircraft, engine, and component workloads, directly impacting the depot's financial net operating results.

F/A-18 Bill of Materials (BOM) Team Analyst / Andromeda Systems INC- FRCSW - San Diego, CA 01/2018 - 08/2018

Provided Bill of Materials (BOM) review, database development, and logistics support for the F/A-18 aircraft program.

Developed, updated, and verified BOMs to ensure supportability, operational analyses, and alignment with maintenance task requirements.

Established and maintained a comprehensive Logistics Support Analysis (LSA) database to support material planning and sustainment efforts.

Converted Bills of Materials to Engineering Bills of Materials and vice versa to ensure accurate material tracking and integration across systems.

Developed and maintained material data within the NAVAIR Depot Maintenance System (NDMS) to support depot-level maintenance and material management.

Intermediate Logistic Analyst / Sabre Systems INC- COMNAVAIRPAC - San Diego, CA 10/2016 - 12/2017

Reviewed and analyzed the readiness performance of fleet units to identify trends, gaps, and opportunities for improvement.

Performed statistical comparisons for CVNs (Aircraft Carriers), making actionable recommendations for process improvements, corrections, and operational changes.

Conducted supply readiness evaluations and delivered training to Logistics Specialists within the assigned area of responsibility.

Prepared written reports and presentations; developed, analyzed, and conducted operational audits to assess and strengthen supply management effectiveness.

Performed on-site assistance visits, formal training visits, and supply management analyses to drive readiness and compliance.

Email Migration Specialist / TEKsystems 06/2016 - 09/2016

Migrated over 5,000 faculty and staff members at the University of San Diego from Microsoft Exchange to Google Apps (Gmail), ensuring seamless transition and minimal disruption.

Delivered first-class “white glove” service, acting as an evangelist for the new Gmail system to drive user adoption and satisfaction.

Set up user accounts, including folder creation, signature configuration, Google spam filters, rules, and calendar functionalities to ensure full operational readiness.

Notified clients of product availability, pricing changes, system upgrades, and new hardware releases to support IT planning and procurement.

Tracked and recovered IT equipment from exiting personnel to maintain asset accountability and security compliance.

IT Specialist Work Study / La Jolla VA Medical Center - La Jolla, CA 08/2015 - 11/2015

Supported imaging and refurbishment of desktop computers to the VA Gold Image Windows 7 operating system, ensuring system compatibility and performance.

Coordinated with vendors for computer and printer repairs to maintain operational readiness and minimize downtime.

Troubleshot issues on Windows XP and Windows 7 operating systems, as well as MS Office 2007 and 2010 applications.

Accumulated over 300 hours of hands-on technical support experience.

Established and matured processes for the client's asset management lifecycle, improving tracking and accountability.

Material Control Officer/US Navy / NAWMU-1 - Santa Rita, Guam 05/2012 - 12/2014

Managed all government and civilian contracting, inventories, shipping identities, procurement, data analysis, financial tracking, and personnel deployment to various countries.

Spearheaded and maintained a complex inventory of over 400 minor property equipment items as Minor Property Custodian.

Expedited over 400 priority requisitions and 600 government purchase card transactions, ensuring timely fulfillment of operational needs.

Coordinated deployment of personnel and logistics support for 7 operational commitments, supporting mission readiness.

Generated daily, weekly, monthly, and annual operational and financial reports to support management decisions.

Assistant Supply Officer/US Navy/ MCM Crew Leader- Middle East, Bahrain 08/2009 - 04/2012

Meticulously managed logistics and funding across 5 U.S. Navy ships simultaneously, overseeing budgets totaling over $6 million.

Led 2 supply divisions through successful Supply Management Inspections, achieving scores of 95% and higher.

Oversaw expenditure of a $6.5 million operational budget for supplies and services while managing a 22,000-line-item inventory valued at over $29 million.

Directed daily Stock Control operations, including monitoring the Continuous Monitoring Program, financial tracking, Material Obligation Validation (MOV), Material Outstanding File (MOF), Hazmat management, Post Office operations, DLR management, MAMS, and open purchase processes (e.g., credit cards, continuing services).

Trained and instructed subordinates and supported units on effective Stock Control operations aboard ship to maintain operational readiness.

EDUCATION AND TRAINING

Certificate: Computer Information Systems-Networking Concentration 01/2016

California Institute of Arts and Technology

Bachelor of Science Degree: Business Administration 01/2010

Corllins University

TRAINING

DOD Government Purchase Card

Command Drug and Alcohol Program Advisor (DAPA) Course

Primary Leadership Development Program

Primary Line Leadership Development Program

Hazmat Transportation

#HRJ#d9de974f-f2d6-49a5-b4a0-8e6a726ad3b3#

Contact this candidate