Customer Service Travel Consultant

JULI BEAUBIEN

**** ******** ** **

Suwanee, Georgia 30024

************@*****.*** 404-***-****

PROFESSIONAL SUMMARY

More than 10 years of experience in facilitating travel logistics, negotiating with vendors, fostering long-term client relationships, and managing individualized travel itineraries. Recognized for delivering exceptional customer service and achieving high client satisfaction. Confident communicator and leader with a proven ability to adapt in evolving markets through problem-solving and strong interpersonal skills. Eager to leverage effective communication and organizational skills to collaborate with a travel management team.

EXPERIENCE

American Express Global Business Travel

Domestic and International Travel Consultant Norcross, GA

1988– 2002

●Utilized Sabre GDS to arrange detailed domestic and international itineraries

●Managed billing inquiries, processed travel refunds, and maintained detailed records to support policy compliance and auditing

●Provided swift resolutions for last-minute travel modifications

●Exceeded monthly performance and customer satisfaction metrics

Vitality Blue Homes LLC

Licensed Real Estate Agent Suwanee, GA

Sept 2022-Present

Apply strategic thinking and customer service skills gained from the travel industry to facilitate property transactions and develop client relationships

Guide clients through market changes, negotiations, and transactions

SKILLS

●Sabre GDS, Microsoft Office, Calendar scheduling, Time management, Organization

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