Los Angeles Management Specialist
Resume:
Camille S. Jones
Los Angeles, California
Work Experience:
Student Consultant Spring
2025
• Developed a comprehensive educational packet addressing all forms of visual impairments in seniors as part of a team project.
• Created an educational campaign to raise awareness about age-related vision conditions and their impact on daily living.
• Researched and compiled visual screening and assessment tools to aid in the early identification of vision deterioration.
• Curated a resource library of adaptive tools to support seniors' independence and quality of life despite visual challenges.
• Collaborated remotely with multiple team members multidisciplinary team to develop a vision empowerment initiative for seniors, addressing age-related visual impairments. Student Consultant Spring
2025
Toyota Boshoku America via SNHU Higher Education and Real-world Training Solutions Lab
• Developed comprehensive recommendations to effectively engage new and seasoned employees in a fully remote work environment
• Crafted strategies to create a welcoming onboarding process, including approaches to navigate stakeholder relationships and foster networking opportunities
• Proposed ongoing communication and team-building tactics to maintain engagement and collaboration across the organization's remote setting
• Delivered actionable insights to optimize remote training and professional development, accounting for diverse learning preferences and work styles
• Contributed diverse expertise in an interprofessional, virtual team environment to address Toyota Boshoku’s remote work challenges.
Account Management Specialist, Sutherland
Duration: February 2021 - December 2023
• Conducted data analysis to derive valuable insights and facilitate informed decision-making processes.
• Addressed intricate problems efficiently by diagnosing root causes and executing strategic solutions.
• Experienced in Cerner, Epic, Commercial Insurance, Medicaid, and Private Insurance. Teacher Assistant Staffing - Los Angeles, CA
November 2019 to September 2020
• Supervised students during various educational activities to ensure a safe and conducive learning environment.
• Assisted the lead teacher in implementing lesson plans and providing individualized support to students.
• Graded assignments and provided constructive feedback to students to encourage academic growth.
• Effectively managed classroom dynamics to promote a positive and engaging learning atmosphere.
• Organized classroom materials and resources to optimize student learning and accessibility. Para Educator, LAUSD - Los Angeles, CA
April 2018 to October 2019
• Assisted with the planning and implementation of engaging lessons that catered to diverse learning styles.
• Supervised lunchtime activities to ensure a safe and inclusive environment for students.
• Managed challenging behaviors through positive reinforcement and de-escalation techniques.
• Supported classroom activities by providing one-on-one assistance to students with learning differences.
• Contributed to developing and implementing individualized education plans to support student success.
• Implemented necessary accommodations to promote inclusion and accessibility for all students. Medical Secretary UCLA HEALTH - Westwood, CA
January 2015 to June 2018
• Managed patient scheduling to optimize office efficiency and accommodate varying needs.
• Verified insurance coverage to ensure accurate billing.
• Handled front desk reception duties with professionalism and courtesy to provide excellent patient service.
• Coordinated appointments for patients with various healthcare providers to streamline care.
• Organized and maintained medical records to uphold patient confidentiality and facilitate treatment.
• EPIC
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Customer Service Representative Altegra Health - Los Angeles, CA April 2013 to January 2015
• Accurately answered inquiries from customers regarding products and services with efficiency.
• Resolved customer issues in a timely and satisfactory manner to ensure positive experiences.
• Communicated effectively with clients through various channels to address concerns and provide solutions.
Manager H&R Block - Playa del Rey, CA
November 2008 to January 2013
• Facilitated team-building activities to enhance communication and collaboration among team members.
• Successfully resolved complex problems by utilizing critical thinking and analytical skills.
• Demonstrated strong leadership skills by setting clear expectations and providing guidance to team members.
• Delivered exceptional customer service by addressing inquiries and concerns in a timely and professional manner.
• Implemented staff development programs to enhance the skills and knowledge of team members.
• Effectively managed financial resources to achieve budget goals and ensure financial stability. Education: College Degree in Medical Billing and Coding, Ultimate Medical Academy February 2020 to February 2021
Skills: • Medical Billing (2 years) • Accounts Receivable • Collections • Co-Pay (5 years) • Deductibles • Co-Insurance • EOBs (2 years) • Revenue Cycle Management • Posting Payments
• Government (Medicare & Medicaid) • Third Party Payers • Electronic Health Records (EHR) • Electronic Medical Records (EMR) • Managed Care (HMO (2 years) • PPO (2 years) • and POS)
• Workers Compensation • Insurance Verification (2 years) • Insurance Claim Processing (2 years) • CMS 1500 • CMS 1450 (UB-04) • Front Office Operations • Medical Office Procedures
• Scheduling • Medical Terminology (7 years) • Anatomy & Physiology • HIPAA Compliance (7 years) • Medical Coding (ICD-9-CM (2 years) • ICD-10-CM (2 years) • HCPCS (2 years) • CPT)
• Data Entry (10+ years) • Epic (5 years) • ICD Coding • Phone Etiquette (10+ years) • Hospital Experience (7 years) • Employee Orientation • Special Education • Medical Scheduling • Teaching • Word processing (10+ years) • ICD-10 (2 years) • Customer service (10+ years)
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