Account Manager Client Relations

Jennifer Enriquez

Bridgeview, IL 312-***-**** *****************@*****.*** linkedin.com/in/jennifer-enriquez-28288b27 PROFESSIONAL PROFILE

12+ years bookkeeping & accounting experience

Report analysis, solution oriented

GAAP, accounting processes, client relations

QuickBooks Pro/Online, SharePoint, Autotask, wJewel

Effective communicator & team collaborator

MS Excel, Word, PowerPoint, Outlook, MS 365

Billing, AP/AR, collections, P&L, Sales Tax

Reconciliation, financial statements, general ledger EDUCATION

AAS Computer Technology May 2021

Great Basin Technologies, Elko, NV

EXPERIENCE

Bookkeeper March 2023 – Present

Singer Networks, LLC, Chicago, IL

Oversee reconciliation for credit cards and checking accounts assuring accuracy and correcting discrepancies

Manage sales in QuickBooks keying in data, create and send out invoices, and organize assets and make bank deposits

Cultivate strong long-term relations with clients and handle collections professionally setting up flexible payment plans

Facilitate reporting daily and MTD; including AP/AR, financial statements, P&L and other ad hoc reports for owner

Direct onboarding process as it relates to HR duties for new hires ensuring confidentiality of personal/financial data

Administer all communications for estimates and create contracts for new and existing clients using Autotask Account Manager April 2020 – February 2023

Jerusalem Gems, Inc, Chicago, IL

Supervised all matters specific to client accounts fostering existing relationships and developing new ones

Entered invoices, distributed bill of services, and maintained contact with clients and vendors through the A/R process

Oversaw custom orders, procurement of raw materials, customer account management, and delivery of final product

Administered collection calls in a friendly and professional manner effectively collecting 90% of past due amounts Billing Coordinator February 2017 – March 2020

Home River Group, Chicago, IL

Oversaw invoice creation, the billing process, and distribution activities for the Maintenance Department

Collaborated with the staff and leadership of other departments to ensure the accuracy and timeliness of billing information

Corresponded with tenants and property owners, answering questions, and proactively resolving issues successfully

Created and managed accounts for tenants and property owners, reconciled discrepancies, and generated accurate reports Administrative Assistant April 2010 – December 2016 Access International, Chicago, IL

Facilitated bookkeeping entries and ran monthly reconciliations for credit cards and checking accounts

Entered sales into QuickBooks Pro, handled collection activities, and oversaw invoicing/order processing

Assisted with inventory management keeping office inventory costs aligned with budgeted parameters

Maintained incoming packages/deliveries and help prepare outgoing mail/packages from office to vendors/clients

Coordinated special events securing resources and monitoring costs with management meeting cost allocations Account Representative April 2008 – December 2009

BSI / Global Décor, Chicago, IL

Oversaw customer and vendor profiles capturing and maintaining vital data points and financial records in QuickBooks

Audited all client files to maintain accurate recording-keeping and monitored all corporate communications

Delivered exceptional service resolving any issues or complaints improving company and customer relationships Account Manager February 2007 – March 2008

Day and Night Limousine Service, Arlington Heights, IL

Confirmed and booked reservations, answered questions, handled logistics, and scheduled drivers to meet demand

Solicited new business through cold-calling and successfully acquired a large-scale transportation company account Bookkeeper January 2005 – January 2007

Sultan Petroleum of Illinois, Inc., Des Plaines, IL

Oversaw all administrative duties, handled A/P and A/R, assisted MTD closings, and reconciled the General Ledger

Utilized QuickBooks to reconcile accounts, maintained accurate financial records, and handled collections

Trained new employees and conducted internal audits of all company holdings located in the Rockford area COMMUNITY.

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