Customer Service Representative
Resume:
Shaquana blake
Address: Love View Rose Heights Montego Bay St. James Mobile: 1-876-***-****
SUMMARY
A motivated, reliable, and goal-oriented individual seeking an opportunity to begin a meaningful career in a dynamic and supportive work environment. I am eager to apply my strong work ethic, adaptability, and willingness to learn in a role where I can contribute to team success while developing new skills and growing professionally
*Customer Service Representative*
Flow Dealer Store (Jan 2015 - Nov 2015
- Responded to customer inquiries and resolved issues promptly.
- Processed sales transactions and maintained accurate records.
- Collaborated with colleagues to achieve sales targets.
*Sales Representative & Supervisor*
Digital and Mobile Phone Store (Mar 2016- Jan 2017)
- Generated sales leads and met or exceeded sales targets.
- Trained and supervised junior sales staff.
- Managed inventory and maintained store displays.
*Admin Assistant*
Rudcas & Co. Accountant and Tax Consultant (Mar 2017- Mar 2018)
- Managed front desk operations and client communications.
- Prepared and processed documents for accounting and tax services.
- Maintained accurate records and databases.
*Customer Service and Photographer*
Rose Hall Great House (Giggles Imaging and Production) (Jun 2018 - Sep 2020)
- Provided exceptional customer service to tourists and clients.
- Captured high-quality photographs for events and marketing.
- Assisted with event planning and coordination.
*Customer Service Representative*
Continuum Global Solutions Nov 2021- Jan 2023)
- Responded to customer inquiries via phone, email, and chat.
- Resolved customer complaints and escalated issues when necessary.
- Collaborated with team members to achieve customer satisfaction.
*Food and Beverage Admin and Hostess*
Zoetry Resort (Jan 2023- Sept 2023 )
- Coordinated reservations and managed guest services.
- Assisted with event planning and execution.
- Maintained accurate records and reports.
- Payroll for staff
*Resturant chef and Manager
-Collaborated with team members to achieve customer satisfaction.
- Inventory and organization of business
- cooking and overseeing staff
Long port Aviation security
Sangster International Airport (Feb 2025-April 2025
-ensuring the safety and security of passengers
- searching airplane
*Education:*
- Caribbean Examinations Council (CXC) Subjects:
- Mathematics (Grade IV)
- English (Grade III)
- Information Technology (Grade III)
- Integrated Science (Grade III)
- Social Studies (Grade III)
- Human and Social Biology (Grade III)
*Skills:*
- Excellent customer service and communication skills
- Strong problem-solving and conflict resolution abilities
- Proficient in Microsoft Office Suite and Google Workspace
- Ability to work in a fast-paced environment and prioritize tasks
- Strong team collaboration and leadership
*References:*
Gary Samuels
Ainsley Lambie
Contact this candidate