Business Analyst Scrum Master

Praneetha Pasunoori, CSM

Piscataway, NJ • 848-***-**** • **************@*****.*** • LinkedIn

Authorized to work in the U.S. - Permanent Resident (Green Card holder)

PROFESSIONAL SUMMARY

Certified Scrum Master (CSM) and Business Analyst with 5+ years of experience across BFSI, retail, and consulting domains.

Expert in requirements gathering, data analytics, and process optimization to drive business efficiency. Proficient in BRD/FRD documentation, BI tools, and Agile/Scrum methodologies. Strong ability to lead cross-functional teams and deliver impactful, data-driven solutions. Passionate about continuous improvement, stakeholder collaboration, and Agile excellence.

WORK EXPERIENCE

SID Global Solutions Hyderabad, India

Business Analyst Jan 2024 – July 2025

Led requirements gathering and analysis for multiple digital transformation projects, producing BRDs, FRDs, and User Stories

Partnered with cross-functional stakeholders to define project scope, KPIs, and success metrics, improving project alignment and cutting rework by 15%.

Conducted stakeholder interviews, workshops, and JAD sessions to elicit requirements, uncover bottlenecks, and recommend process improvements.

Created user stories, wireframes, As-Is & To-Be process flows, and gap analyses, enabling smoother development cycles and reducing delivery time by 2 weeks per sprint.

Collaborated with developers, designers, and QA teams to validate deliverables against business rules, ensuring functional requirement and user expectations.

Applied Agile/Scrum practices (sprint planning, backlog grooming, daily standups), increasing sprint velocity by 18% and improving on-time delivery.

Proactively identified project risks and dependencies, implementing mitigation strategies that reduced escalations and safeguarded delivery timelines.

Karshak & Son’s Hyderabad, India

Business Analyst Dec 2021 – Dec 2023

Directed day-to-day operations and logistics coordination, improving workflow efficiency by 20% and ensuring on-time deliverables.

Strengthened stakeholder communication across internal teams and vendors, improving alignment and reducing escalations

Supported marketing campaign execution, boosting engagement and expanding customer reach.

Identified operational bottlenecks and introduced process improvements.

Maintained compliance through documentation and reporting, ensuring audit readiness.

Woolworths Group Melbourne, Australia

Inventory Business Analyst Nov 2019 – Oct 2021

Implemented inventory controls that reduced stockouts and improved on-shelf availability.

Applied data analysis, forecasting, and modeling, improving inventory accuracy and reducing carrying costs.

Partnered with supply chain teams to optimize replenishment cycles.

Performed audits and compliance checks, decreasing shrinkage by.

Built reports with Excel, delivering actionable insights that improved decision-making speed by 30%.

EDUCATION

La Trobe Business School Melbourne, Australia Master of Business Management in Information Systems Dec 2019

Vishwa Vishwani School of Business Hyderabad, India

Bachelor of Business Administration July 2016

SKILLS

Data Tools & Technologies: SQL • SAP HANA – BI/BW • Power BI • Tableau • HubSpot • R (training) • ERP •

Methodologies & tools: Agile (Scrum, Kanban) • Waterfall • Change management • SDLC • Jira • Trello • Visio • MS Office Suite

Leadership & Core Competencies: Cross-Functional Team Collaboration • Analytical thinking & Problem solving • Stakeholder Management • Documentation & Reporting • Analytical Thinking • Communication & Presentation skills • Decision making • Leadership • Team Coordination • Mentoring & Coaching

PROJECT HIGHLIGHTS

1.Capstone project Deloitte x HMAS Castlemaine -Developed a digital twin prototype of a naval ship using SAP & Xcode, enabling real-time equipment monitoring and remote data manipulation via an iPad interface

2.Training & Development Study Coca-Cola Beverages- Conducted process review on employee training systems, recommending methods to boost training ROI and plant productivity

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